Resource Guru

Pros

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Cons

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Pros

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Cons

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Alternatives Considered

Switched From

Pros

Differentiating the projects with multiple colours and maintaining all sort of slots in a calendar view makes it easier for a big picture. I really like the model popup with all the details when click on any slot.

Cons

I'm not an Admin user so I'm not familiar with all the functionalities available. So, I'm not able to think of any at the moment.

Pros

Nothing at all. It has no redeeming qualities.

Cons

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

Pros

Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.

Cons

Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.