About Apple Pay
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- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best and useful way to pay everything
Pros
It's so convenient to pay literally everything no matter physical store or online, and it'll also change the credit card number to keep sercurity.
Cons
I'm a foreigner in the UK, so if I need to add my Taiwanese credit card to apple wallet, it requires me to call the bank, but I can not call as it's an international call, if I can verify through email that'll be helpful.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Apple Pay all the way!
Apple Pay is the most convenient application for payment processing. I have had a wonderful overall experience with the application and it is used in my daily activities numerous times.
Pros
Apple pay is super convenient and safe. I love the ability to tap my phone or Apple Watch at a merchant and pay with my Apple device. The transaction is instant and secure.
Cons
Apple Pay is only available on Apple devices which creates some limitation on its users but other than that it works as a great payment processing application.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Terrible Customer Support
See above for the full description.
We stopped accepting Apple pay as a payment source as of December 2023.
Pros
Nothing. As a merchant and customer, they do not keep commitments to follow-up with call-backs, they lied to a customer telling them the merchant was lying and had the funds, and they can not answer basic tranaction questions.
Cons
As a merchant and customer, they do not keep commitments to follow-up with call-backs, they lied to a customer telling them the merchant was lying and had the funds, and they can not answer basic tranaction questions.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Lightning speed way to send money or make purchases.
One of my other favorite features about Apple Pay is that anyone with an iPhone can send and receive money by simply sending a text message! This has to be the fastest and easiest way to send money to someone. It's literally instant & there are no fees!
Pros
Apple Pay is very user-friendly. You can upload your credit/debit cards by simply taking a picture of the card, without having to manually enter any numbers. I would estimate that at least 90% of the places I shop accept Apple Pay. One very large chain that does not allow you to use Apple Pay is wal-mart, which has been frustrating a few times when I didn't have any cash or cards on me. I love the fact that if I'm going on a bike ride, as long as I have my phone, I'm able to grab a coffee or a bottle of water without having to carry my purse or cash while biking. I'm able to just tap my phone & it acts exactly the same as using the hardcopy. There are no additional fees for using Apple Pay vs your actual card. It's faster & more convenient then digging through my purse & wallet to pay for my items with cash or cards!
Cons
I don't like that I can't use it to send money to anyone who doesn't have an iPhone.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Apple pay is the safest and easiest way to pay
I have had only a very positive experience with Apple Pay. It has never failed, it's safe and secure and feels that I am in control.
Pros
The ease of setup, use and monitoring of expenses paid by Apple Pay is second to none. Using Apple Watch with Apple Pay is a breeze and makes things so much easier. Also online shopping with Apple Pay is easier and feels more secure and safe than any other method.
Cons
Not all retail stores and online shops accept it.
Alternatives Considered
Google PayReasons for Switching to Apple Pay
Google is not trustworthy and safe, and it is way simpler to set up and use than Apple Pay.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
New Preference for Apple Pay
It's been fine; there have only been a few select moments when it's maybe taken just a few tries, or just a few moments of difficulty somehow when using Apple Pay, but we always seem to make it work. And the good news is that when it works, it works SO quickly, it's done in an instant. This quickness really helps us when running the business, as we don't have tons of extra time for transactions.
Pros
We've had clients who've wanted Apple Pay for years, and over the last few years, we've begun to accept it, and the certain individuals who really want it, and SO happy for it. I personally like the security factor, it feels so safe. I think the customers prefer this also, over using their credit cards.
Cons
I don't have many negatives for Apple Pay. We had a demand for it from savvy customers, and now they have it. I guess the only downside for me when I myself USE it to make purcchases is that not every business is set up to take it for payment, so I have to keep that in mind.
Alternatives Considered
Samsung PayReasons for Switching to Apple Pay
Apple Pay was the one that a few clients specifically asked for, so we went with that one. Also everyone seems to know and trust Apple- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Tap to Pay
I’ve enjoyed Apple Pay overall and it’s been easily available.
Pros
It’s easily available on my phone or other devices.
Cons
Apple Pay pulls your owed subscriptions from your balance.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Choose Apple Pay
I have only had positive experiences with Apple Pay.
Pros
Apple pay is a magnificent way to pay. Your online purchases go through with ease, and the apple pay option always pops up first. In person or instore purchases are paid by with the wave of your phone. This means no cards, no contact and safe.
Cons
More places need to accept Apple pay as an option.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Apple Pay - Smile and Tap (as their slogan says)!
Overall, Apple Pay is preferred over anything else due to its robust features and security!
Pros
User-friendly, robust security, and privacy features!
Cons
Sometimes, technical glitches force you to use physical cards.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Amazing Digital Wallet
Pros
The fact that I do not have to bring my wallet everywhere
Cons
It can be hard to connect some cards at times
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Worth Using!
Pros
I enjoy the convenience of paying my phone/tap.
Cons
I am concerned about possible transaction fees.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Really Easy to Use
Pros
Really easy to use, add in your credit cards and they are ready to go. Easy way to pay for things, most places accept Apple Pay, and I don't need a bunch of credit cards in my wallet.
Cons
Apple Pay does not identify with my credit card with certain shop rewards. Also I tried putting a transit card in my phone case to get around, but it kept triggering Apple Pay even though I turned off the function to use it. It was annoying- I had to get my card out of my phone case to scan.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Awesome Product
Pros
User Friendly and easy to setup for everyone.
Cons
Not really any dislikes. I use Apple pay often
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Awesome app!
It has been a life saver at times when I have forgotten my purse.
Pros
Easy to use when you don't have your card on you. You can be able to use it at any place that accepts apple pay.
Cons
There isn't anything regarding apple pay that I dislike its very easy to use and sufficient to handle.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Apple pay
Pros
So easy to use Just double tab side button and easily check out at the store. I am able to give money to my kids and they are able to use cashless options
Cons
Security. I worry it is not secure. I worry that I can be subject to hacking.
Alternatives Considered
VenmoReasons for Switching to Apple Pay
Easier to use- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Apple pay my best
Slow problems and savety
Pros
Ilove it because its easy and fast and save
Cons
Most be more options and support to slow
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Highly recommend
Pros
Add security to the transaction by not sharing the actual card details. Widely accepted.
Cons
Important to stay up-to date with the patches and updates.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Cardless pay method
Pros
The possibility using my phone to pay all my needs without cards or codes.
Cons
At this moment nothing to report, a very robust and safety method.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Secure Payments With Ease!
I use Apple Pay with almost any online purchase. It's easy and secure, and I don't have to worry about carrying around bulky items with my hectic schedule!
Pros
I like that it's easy to use and purchase across many mobile platforms. I could be online, I could be in an app, or I could use it in another electronic payment and it's always there. I don't have to worry about carrying around a bulky wallet or purse. I have payment on the go for my on-the-go lifestyle!
Cons
Sometimes, I've noticed data loss, like a last name or street address. I'll have to go back in and re-enter that information, even though nothing has changed. It's a small annoyance, but it does help me keep things updated.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Don't ignore it
Pros
i like how easy it is to add your card and how easy it is to use it just saves a lot of time
Cons
I have nothing bad to say about it i have used it and continue to use it and i love it
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
A fantastic wallet and payment solution
Pros
It's easy to use and implement, widely used, and available to the general consumer
Cons
nothing in particular as apple pay provides the functionality we need.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Easier Way To Shop!
I have bought Apple device, specifically iPhone 12 Pro, a time ago. And I started introducing myself to iOS system, and also used all of their apps that are avaliable, instantly! Apple Pay is one of them, perfect app, for paying. Save you time basically, and money. Time is money soo, ha-ha-ha. All good!
Pros
It's super easy to use, it has awsome support, realible software and security! Have a bunch of bonuses, saving your money, fast transfer of money and much more!
Cons
The only con out here, is, that you will need an iPhone or Apple device to use it.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Apple Pay simply does not work
It has been an unmitigated disaster. Apple Pay took 9500 of my money. They did NOT complete the transfer in the way it was supposed to have been completed. Then, adding insult to injury, they suspended my account and told me I could not get any information for at least 3 Business days. This was done despite the fact that all accounts used were in my name and I have excellent credit. The problem resulted because the transfers showed up as ACH transfers instead of Apple Pay iPay transfers. This happened through no fault of my own, as there was no option to choose the 1% method instead of the regular useless ACH. This problem is not just a problem that I have, it is a problem that anyone who tried to transfer funds without the version 12 would have experienced. Instead of apologizing and understanding that this was generated by their error, they did the exact opposite and penalized me, the customer even further. To date, I still have not gotten my 9500 dollars back. They claim it will take another 2 business days to complete their review. They also claim that this happened because of a computer glitch that detects unusual activity. They referred me to the TOS where they claim that I gave them permission to hold my money for 3 business days, but nowhere in the TOS is the word three business days available. These people are simply incompetent criminals
Pros
Nothing. It simply does not work. They extort money from customers and do not send them the way that they are supposed to. They lie and cheat and they do not reply to customers with respect or even the most basic courtesy. I have nothing good to say about Apple Pay.
Cons
The software as version 9 caused customers like me tremendous problems. I tried to transfer $9500 from my Apple Pay to my Ameritrade account. This transaction should have been instantaneous and it was promised as being an immediate transaction. This is why I tried to use the service. This was a mistake. The transaction instead went through as a regular ACH transfer. Using Apply Pay for ACH simply does not make sense as they are far inferior to a standard bank. Apple Pay does not insure your money nor are they even able to give you something as simple as a receipt proving the transaction has been made. Contacting them is a nightmare and if you manage to get anyone on the phone, rest assured that they will be ZERO help and will simply repeat what representative, a guy being investigated by a number of regulatory agencies including the department of justice tells them to say, "we are the highest authority". This is what they tell you if you ask them to speak to a supervisor. More importantly, not only are they useless, but they are rude to boot! The fact that version 9 (prior to version 12) causes so much damage to the average customer is a technical nightmare. I have no idea what the newer version 12 does, because even though I downloaded after my issues started, at that point my Apple Pay account had been suspended and my money has been in limbo for the past two business days including the weekend. Horrible system.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best payment app
It's amazing, I love it, is to more easy pay with this method than others. is fantastic, you really need to prove this app, if you have iphone is your opportunity to had the best app. You only need a credit card and an iphone.
Pros
It's easy and you only need register your credit card and that's it. to the moment to pay you only need to put your password, you don't need to remember all the numbers of your credit card.
Cons
You need an internet connection for realize all the pays, in some places this pay metod it doesn't work. Apple pay it's excellent app in USA but in other countries is not the best.
Alternatives Considered
PayPalReasons for Switching to Apple Pay
Is for all devices- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Apple Pay is Breathtaking
my overall experience with apple pay is great makes life a whole lot simple and that's what human been love about the way technology always getting better by the years goes by....
Pros
What i really loves with apple pay is that apple integrate it with everything in its eco system even with the new apple watch where i can simply touch the face of my watch to any point of sale device and easily make payments which is super great with this whole pandemic i really love that where i dont have to touch anything other than the face of my watch, plus apple pay makes payment whole lot simple because every one always have their phone in there hands so to just switch to apple pay from the phone is a whole lot simple other than a female reaching in to their bags or purse and a man digging through their back pocket searching for a credit card and what not its just simple....
Cons
What i dont like about apple pay is that adding the card is sometimes challenging i wish it was a bit more simple but once the card is added its there for every to use....
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Convenient, quick and secure payment options!
Pros
Incorporating ApplePay to my business was awesome. I could easily give multiple employees access to the one business card and I like that ApplePay has great security. Also allows them to make bigger purchases without the need for a pin like with the physical card. My customers love having this option to pay as well for convenience and ease.
Cons
If the client or employee’s phone runs out of battery, they don’t have access to this payment option. This would be more of a concern for people who offer services that take multiple hours and must be performed on-site - for me, I haven’t experienced this issue as of yet. If employees have access to the business card via ApplePay, there is room for an accidental charge if they use ApplePay in their personal lives too.
- Industry: Fine Art
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Apply Pay review
My overall experience is 10/10. I
Enjoy having access to my debit card on my phone.
Pros
It’s easy to make payments without having to carry a physical debit card.
Cons
Sometimes I have trouble with certain websites with using apply pay. It says change shipping address; but I have a hard to finding access to make these changes.
- Industry: Computer & Network Security
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Positive review for Apple Pay
Using Apple Pay has been incredibly convenient and secure, making everyday transactions quick and hassle-free.
Pros
The most I like is that Apple Pay is convenient and secure, allowing quick payments with just a tap and using advanced security features like biometric authentication. It also integrates seamlessly with other Apple services and protects your privacy by not storing or sharing transaction information.
Cons
The least i like about apple pay is the limited acceptance in some regions and by certain merchants.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Life Saving App!
Overall Apple Pay is a life saver, and the fact I can organize my cards and purchases in one place is incredible.
Pros
Apple pay has been a game changer for me, not having to search through my purse and the unfortuante times I forget my purse all together, has been wonderful. It's incredibly convenient and makes shopping very easy. I love that it uses face ID, it feels safe and comforting.
Cons
The only con I can think of is that it is not accepted everywhere. Another con is obviously if my phone died
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Everyone looks for Apple Pay
Overall I like providing Apple Pay to my clients as another way to pay. The easier for them to pay the better for everyone.
Pros
Apple provides a simple convenient way for customers to pay for their purchases
Cons
I’m always looking for lower payment processing fees
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Apple pay is just the fix when you forgot your card
Pros
What I liked most about apple pay is the access that you can use just in case you forget your card. Also it works for most in store locations and can be just what you need all you have to do is scan your ID and then it goes through the transcation for you. 8/10 recommend.
Cons
Umm the only thing that I didn't like about Apple Pay is that you may have to have the 3 digit security code and so if you've ordered a new card you have to wait until you get your 3 digit security code in the mail.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Versatile and Super Easy to Pay on the Go, Even Overseas
Pros
Ease of use and versatility of payment devices and locations
Cons
It doesn't integrate as well with my budget software
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
The best digital wallet
Pros
Apple Pay is very efficient to use. The cards can be added easily and the way of making payments is secure.
Cons
I wish the IDs could be added there. Also, face recognition sometimes glitches but pay with passcode option is always available so it works fine.
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The apple of my pay
Pros
How safe and secure and unhackable it is
Cons
How quickly you can get locked out of it
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Must have service for all Apple users
Apple Pay has been a life saver, I don’t need my wallet anymore since Apple Pay helps me with my payments and is accepted everywhere.
Pros
Ease of use, reliability and integration with most credit card providers
Cons
No support on android phones and iPhone is a must to use this service
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Ease of use!!!
Pros
Nearly everyone has a mobile phone now! It’s so easy to pay with your Apple device!
Cons
Nothing comes to mind at this time, all positive
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Best App ever built
I use it nearly everyday, I go out without my normal cards, and feel it is very safe guarding my information.
Pros
I can leave my house without a wallet, and I feel that it is somehow very safe, protecting my info.
Cons
I think it should provide the service for non apple devices as well.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Most Convenient Mobile Payment
Pros
Apple pay is so simple and effective to use. Being able to quickly pay for products when I am out and about saves me so much time and energy in making sure I have my wallet, cards, etc., on me to do so. It is the most convenient contactless payment method. With the addition of Apple Wallet, I can save all manor of cards from credit and debit, to membership cards, to event tickets, and more. The best part is that it has no cost associated, which makes it accessible for all.
Cons
I have not yet had a negative experience with Apple Pay! Which is saying a lot for how often I am using it.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Good but not accepted everywhere
Pros
I like the ease of app and the overall integration with tickets
Cons
I would use it more if it was accepted at more major retailers
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Apple Pay Review
Really easy to use, can save a lot of time. The no limit on contactless payment is really usefull when dealing with expensive purchase
Pros
- Ease of use
- Accessible
- Secure
- Possibility of online payment
Cons
- Sometimes, like for example Japan, don't always accept Apple Pay
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy payment
Pros
I’m using Apple Pay every single day and since that my life got easy as someone doesn’t like to pay by cash and take their card everywhere
Cons
There’s nothing no not like about Apple Pay
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Apple done it again
I use it I like it and will continue to use it each and every dat
Pros
It's a very easy way to pay very secure with the promise apple is the only one that can give this type of service
Cons
Can't use it on android it will not work on any other phone or system which isn't ios based so that's a disadvantage
- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Apple Pay Seller Review
Pros
Apply pay is very convenient to use, with being able to connect you bank information to Apple Pay and being able to have its on your iPhone helps when you don’t have your physical debit card or perhaps you left your wallet at home or in the car you can use Apple Pay to pay for whatever you need at that moment. You can also use it to make transactions with other people for selling goods and products.
Cons
There isn’t much I don’t like about Apple Pay, the only thing I find not useful is it’s for Apple members only so if you don’t have an iPhone, you can’t use it.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
You should get it! Won’t regret it.
Easy to navigate and access with no problems
Pros
Super easy to use and to get to. I like it!
Cons
Nothing at all! Super easy to use for all.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Really good, accepted in a lot of countries, but in the USA could be better
Really good, love it, super easy to use
Pros
It's super easy and intuitive, I have my cards on my iPhone and I can pay things just using the phone.
Cons
It's not accepted everywhere, in Walmart for example in the USA it's not accepted.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Apple pay
I love Apple Pay and would recommend my friends and family to use . I use it very often and never had an issue with it .
Pros
I like how if you don’t have your card present you can just use Apple Pay to pay for things . If you are a person that loses important things Apple Pay is very useful .
Cons
I do not dislike anything about Apple Pay .
- Industry: Capital Markets
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Apple is the best company
There is no doubt about anything through Apple because Apple does everything so that we feel happy. Apple is always distinguished by it a lot in all challenges and good interests and development is always very good and Apple is very safe for privacy
Pros
Speed and constant notifications at the moment of payment, and it also facilitates the method of payment. Apple is one of the best companies that I love very much, and I do not want to associate Apple with any company because it is the best in excellence
Cons
I think that nothing is missing because Apple always loves excellence and also has a strong program in development and challenges and every day something great happens from Apple I do not think that there is a company like Apple because Apple is the best for me
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Makes your life easier!
Really good! Makes my life easier, love to use it
Pros
Easy to use. I don’t need to carry credit cards around.
Cons
Not acceptable everyone, could be acceptable in more places
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The best mobile payment system for iphone users
Pros
Very easy to use, reliable. Excellent for tracking expenses.
Cons
Nothing, it works flawlessly every time.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Great use
Pros
If I didn’t have my physical card I can use apple to pay
Cons
Nothing it’s a great use for ppl tht don’t have a card