--- description: Review of Atera Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Atera | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [Atera](/software/125932/atera) # Atera Canonical: https://www.softwareadvice.ie/software/125932/atera Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/125932/atera?page=2) > Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more. Introducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 448 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 448 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Routing - Automatic Patch Deployment - Automatic Scans - Backup and Recovery ## Integrations (22 total) - Acronis Cyber Backup - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) ## Related Categories - [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.ie/directory/4771/unified-endpoint-management-software/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software) - [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1645 reviews) 2. [NinjaOne](https://www.softwareadvice.ie/software/349671/ninjarmm) — 4.7/5 (288 reviews) 3. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (519 reviews) 4. [Iru](https://www.softwareadvice.ie/software/71745/Iru) — 4.9/5 (480 reviews) 5. [N-central](https://www.softwareadvice.ie/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) ## Reviews ### "Efficient and User-Friendly IT Management Platform" — 5.0/5 > **Chinedu** | *14 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform. The interface is clean, automation features save time, and it helps improve efficiency for daily IT operations. > > **Cons**: Some advanced features can take time to learn, and occasional bugs or delays may happen during updates. More customization options would also be helpful. > > Overall, my experience with Atera has been very positive. It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization. The platform offers good value for money, reliable customer support, and an intuitive experience for managing IT tasks efficiently. ----- ### "Patch management and cyber security" — 5.0/5 > **Ganapathi G** | *13 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you can save hug capex > > **Cons**: device management feature can be added advantage which is now not available and also network discovery is good but there is no patching feature > > I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery ----- ### "Good but expensive" — 4.0/5 > **Anonymous User** | *14 November 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Very simple to use, saying this after some time of usage, and the dashboard is really unique. Cool software > > **Cons**: Pricing is really high and I think there might be alternatives. Paying per user is not a real deal in this type of software ----- ### "Atera allows remote connection (and doesn't blow up immediately)" — 5.0/5 > **John** | *8 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Atera allowed me to get into the client's system from anywhere without their system crashing right away. Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing. I was glad it did not crash during today's training session and the 2FA did not lock me out of the account either. > > **Cons**: The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down. I had to go searching through the menus for hours to find where they had hidden the scaling options. I hate that I have to give it both an ID number and a password to login but most apps do not require such hassle. My IT team is able to take care of my computer issues when I am traveling for marketing so I will never be stuck with no way to work or get things done. > > Atera takes care of the security aspects of the system and I am happy knowing that if one of our employees were to try and steal some of our sensitive information, they would fail miserably. The Intune portion of the product also helps us save money by sending the app to every employee instead of someone having to physically download it onto each machine. ----- ### "Affordable price, generally a reliable platform" — 4.0/5 > **Tom** | *19 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Automated scripts - lets you create scripts for client PC’s, and then deploy them in bulk (i.e. for registry changes, startup scripts etc). Device view shows a list of all assets - and it’s easy to filter them by type or by customer. > > **Cons**: Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads. > > A good choice for small-mid sized IT providers. Integrates with Splashtop, and offers strong remote tools (including remote Powershell). ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/125932/atera?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/125932/atera) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data