--- description: Review of Infegy Starscape Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Infegy Starscape | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [Infegy Starscape](/software/126196/infegy-atlas) # Infegy Starscape Canonical: https://www.softwareadvice.ie/software/126196/infegy-atlas Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/126196/infegy-atlas?page=2) > Infegy Starscape is a social intelligence platform that helps brands, marketing agencies, and market research firms of all sizes understand audience behavior and trends. Infegy Starscape can be deployed as a cloud-based solution, making it accessible from any web browser without local installation. Core features include social listening, audience analysis, sentiment tracking, and trend detection across billions of social media posts and online conversations. Brands and agencies can use these tools to monitor how their products are perceived, identify emerging topics, and compare performance against competitors. Market researchers benefit from historical data access, which allows analysis of conversations over time rather than only recent activity. Reporting tools let teams build and share visual dashboards to present findings clearly to stakeholders. Support is available via email, phone, and an online knowledge base. > > Verdict: Rated **4.6/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 83 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Infegy - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: France, United States ## Features - API - Access Controls/Permissions - Adaptive Learning - Advanced Data Filtering - Advanced Filtering - Alerts and Notifications - Audience Analytics - Audience Insights - Autonomous Task Execution - Benchmarking - Boolean Search - Brand Monitoring - Buyer Personas - Campaign Analytics - Collaboration Tools - Commenting/Notes - Competitor Analysis - Competitor Monitoring - Cross-system Integration - Customer Segmentation ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Social Media Monitoring Software](https://www.softwareadvice.ie/directory/4221/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.softwareadvice.ie/directory/4221/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.softwareadvice.ie/directory/3525/social-media-analytics-tools/software) - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Marketing Analytics Software](https://www.softwareadvice.ie/directory/1702/analytics-tools/software) - [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software) ## Alternatives 1. [YouScan](https://www.softwareadvice.ie/software/310323/youscan) — 4.9/5 (124 reviews) 2. [Brandwatch](https://www.softwareadvice.ie/software/191170/brandwatch) — 4.2/5 (255 reviews) 3. [Sprout Social](https://www.softwareadvice.ie/software/423495/sprout-social) — 4.4/5 (609 reviews) 4. [dima](https://www.softwareadvice.ie/software/536959/dima) — 5.0/5 (6 reviews) 5. [facelift](https://www.softwareadvice.ie/software/83880/facelift-cloud) — 4.4/5 (131 reviews) ## Reviews ### "Great everyday analytics tool" — 5.0/5 > **Natalie** | *20 March 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Linguistics tab to understand most common topics and themes of conversation pertaining to an idea or brand > > **Cons**: Can't drill down to look at a brand or user's following specifically, however in saying that there are ways around this to distill to people who like or use that brand ----- ### "Illuminating Insights on Audiences/Brands/Topics" — 5.0/5 > **Verified Reviewer** | *12 March 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Infegy Atlas allows you to build customized searches using boolean language to better understand what people are talking about online (websites, social, reviews, etc.). I used the tool when working as a Sr. Content Strategist at an advertising agency and it genuinely helped me and my team better understand brands' categories, audiences/customers, marketing and social campaign results, and more. We used the tool for content and social audits, pitch research, and much more. I would highly recommend investing in Infegy Atlas. > > **Cons**: There were times when crafting boolean queries and filtering out unrelated topics posed a challenge; however, the Infegy Atlas customer support team is incredibly knowledgeable, helpful, and responsive and they always went above and beyond to help our team find the answers we were seeking. > > I would highly recommend Infegy Atlas to any team that is looking for a comprehensive social/online listening platform for a fair price and with a phenomenal customer support team. ----- ### "The tool has potential, but it isn't there yet." — 2.0/5 > **Sydney** | *12 August 2022* | Market Research | Recommendation rating: 3.0/10 > > **Pros**: We appreciate the level of customer support. Our designated product support person is very responsive and eager to aid us. We like that we are able to access TikTok and Pinterest data using this tool. > > **Cons**: The data sampling and extrapolating is unreliable and inconsistent. ----- ### "Intuitive tool and helpful representatives" — 5.0/5 > **Verified Reviewer** | *15 March 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I primarily use Infamy for social listening and research, and the data it gives is incredible\! It's like a very refined google search. I have also loved my success lead \[sensitive content hidden\]\! She has been more than helpful and has really helped me improve my writing skills in short amount of time. > > **Cons**: It took me a while to get query writing down, and it is still a work in progress because there are a lot ways to write with the NEAR/2+ features; Infegy does provide a lot of articles to help, it is a little time consuming to reread everything. > > Overall, I'm really happy with it. The tool has so many outlets bringing data and makes my job immensely easier\! ----- ### "Infegy" — 5.0/5 > **Verified Reviewer** | *20 May 2022* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Although I use the boolean formatting, it was really helpful for our team to initally have the ability to build the query in the easy formatting. This helped them understand the basics and eventually learn how to build the boolean query > > **Cons**: I wish the international insights could be broken down by region without having to look at the countries in that region individually. The sentiment is off sometimes, but they do allow you to change it (and help their system learn). Most of all, I wish we could delete old queries and workspaces that we don't need anymore. > > The customer service has been EXCEPTIONAL. They are always available to help you build a query or just answer a simple question. It's second to none. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/126196/infegy-atlas?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/126196/infegy-atlas) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data