Campaign Monitor by Marigold

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Campaign Monitor by Marigold

Campaign Monitor by Marigold is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals. The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails. Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity. Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress. Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold email performance
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold customer segmentation and personalization
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold email editor
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold email performance - thumbnail
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold customer segmentation and personalization - thumbnail
Campaign Monitor by Marigold Software - Campaign Monitor by Marigold email editor - thumbnail

Campaign Monitor by Marigold pricing

Campaign Monitor by Marigold does not have a free version but does offer a free trial. Campaign Monitor by Marigold paid version starts at US$11.00/month.

Starting Price:
US$11.00/month
Free Version:
No
Free trial:
Yes

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Browse Campaign Monitor by Marigold Reviews

501 of 501 reviews
Sort by:
Andy
Andy
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 10/6/2024

Email Marketing without the Commitment

Been using it for years in a number of rolls. It is robust at any level. I love the reports more than other email systems.

Pros

I very much like the cost structure. It allows you to send emails for $5 plus a penny per email. That helps us to save $ when sending to some lists only occasionally. There are monthly subscriptions, but we use CM only when it one-off or random.

Cons

Getting help or support has been a challange, but will say it has be rare that we had to reach out.

Alternatives Considered

Mailchimp

Reasons for Choosing Campaign Monitor by Marigold

Costs were the biggest factor for us in making this decsion.

Switched From

Constant Contact

Reasons for Switching to Campaign Monitor by Marigold

Pricing model was unique and fit out budget and needs.
Ben
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Classic Email Provider keeping up with the times.

Campaign Monitor makes it super easy to build clean, professional emails. The templates look great, and tweaking them to fit our brand is simple. The drag-and-drop editor is smooth, and it’s quick to make changes. I love how it simplifies targeting, making it easy to reach the right audience

Pros

Campaign Monitor keeps our email marketing on brand and hassle-free. It’s a solid pick for businesses that want professional designs without the headaches. It’s easy to use, and the designs are always sharp. Emails get delivered reliably every time.

Cons

Reporting feels a bit basic compared to some other tools. Very sufficient.

Alternatives Considered

Constant Contact, Zoho CRM, MailerLite and Brevo

Reasons for Switching to Campaign Monitor by Marigold

Great api and very decent pricing for the quality of delivery.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 25/8/2023

A simple email marketing tool

We use it for a specific campaign because it's easy to set up and runs without any issues

Pros

- Easy UI- The features are easy to adopt

Cons

- Limited features but not bad overall, wish it had more advanced features

Eugene
Eugene
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/12/2023

A bit too expensive and too slow updates

Pros

It is one of the first services that shows avatars of the subscribers, it was really nice to see your list with real human faces.
The interface is pretty straightforward to use.

Cons

The interface has been updated with an 8-year delay, so it was outdated for too long time. As well as I think the price is not justified by the features. There are much better options nowadays.

Alternatives Considered

GetResponse

Reasons for Switching to Campaign Monitor by Marigold

Had a bad reputation for delivering emails compared to Campaign Monitor.
Casey
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
2

4
Reviewed on 30/6/2023

Good

Here we have a lot of things to consider on both sides. Overall I would call it good as I did in the review title.

Pros

I like that Campaign Monitor has easy email templates with drag and drop graphics and stock photos, easy automation tools, and a good user experience in general. Analytics are thorough to me and I like paying a low subscription charge.

Cons

First of all, I didn't like the way they conducted customer support. Can't call or even live chat. To me that says it's not a priority.On top of that they're missing some social media tools plus CRM and integrations. I don't consider it easy to customize. There's a free trial but it's limited.

Alternatives Considered

Constant Contact and MailerLite

Switched From

Mailchimp

Reasons for Switching to Campaign Monitor by Marigold

It was recommended and I thought I could get by with what it had to offer.
Kristi
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2023

A good option as we considered CRM tools

Pros

Ease of use, support and unique features.

Cons

Cost. We ultimately engaged with Hubspot after leveraging this tool.

Hannah
Hannah
  • Industry: Entertainment
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2024

Simple to Learn, Visually Compelling

I would choose this over Salesforce again and again because of the streamlined user experience. Creating distribution lists and scheduling sends was so easy to understand!

Pros

I loved being able to create templates that could be duplicated and edited. This helped so much with efficiency in pushing out content-heavy biweekly emails.

Cons

There could be more creative freedom with colors, fonts, and design within the platform. I would love to be able to resize graphics easier or have a more complex graphic creation option so I did not have to go externally.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 26/3/2024

Easy to uses, integrates with popular tools

Pros

Creating and launching campaigns can be done fast. If you need to launch multiple campaigns, notifications, comms... using templates and uploading databases it's a smooth process. If you are familiar with other email marketing tools, even the simplest tools, you can learn Campaign Monitor overnight.

Cons

Integrates with popular tools but if you are using something else, be ready to manage and update your database manually (unless you have a dedicated IT team). Nothing wrong with this, that's how it is but be mindful to check the integration list before getting the tool.

Carla
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/4/2024

Campaign Monitor by Marigold Has Powerful Features

Pros

Campaign Monitor by Marigold is a reliable and perfect solution for proper marketing automation.
I like the efficiency of Campaign Monitor by Marigold.

Cons

Campaign Monitor by Marigold is so amazing.
No dislikes for Campaign Monitor by Marigold.

Jackson
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2024

Campaign Monitor by Marigold Is Easy to Use

Pros

I like the reliability of Campaign Monitor by Marigold.
Campaign Monitor by Marigold has effective features.

Cons

I do not hate Campaign Monitor by Marigold at all.
Campaign Monitor by Marigold is so amazing.

Allan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 27/2/2024

Easy to use Email Marketing Tool

Pros

It was simple to setup and simple to use

Cons

We really don't have any complaints at all!

Nilesh
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2023

Conquer great connections with Campaign Monitor

Campaign Monitor is a great platform for sending out bulk emails to the audience for various purposes. I was able to design great email with this.

Pros

1. The user interface of it really good and it is an excellent email automation tool.2. It has lots of templates which are attractive and beautiful.3. The automation features are really great and comprehensive.

Cons

1. The social media integration is not that great.2. There are no social cards available in it which makes the email appear unformatted sometimes.3. I am unable to know the number of users working together in the platform. It also does not auto save some of my designs, which makes problems for us sometimes.

Favio
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 4/4/2023

Great tool to learn how to email code

Overall can't complain, customer service is amicable and helpful, even though you need some technical background to figure out some parts, but, in the end, you can get it and get the job done.

Pros

It's straightforward to use, has a clean and responsive design, and with great templates and reporting tools, you can manage your campaigns at any single point of development.

Cons

A few configurations and features can be a bit cumbersome, there are some restrictions when using the available styles for the mail templates.

Mohamed
Mohamed
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 2/3/2023

Safe, secure, and effective campaign

I can ensure it's really important for the business.

Pros

It gives us a great advantage specially when we start a new campaign for a specific new voucher.

Cons

They need to lower the prices to be more stable.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/2/2023

Powerful Email Marketing Platform

Pros

The drag-and-drop builder is easy to create an email campaign and also offers various integrations

Cons

Campaign Monitor also allows you to upload the campaign in HTML format and automatically generate a plain text version. But the generated text is not great for HTML lists as they all appear as a single paragraph, which is unlikely.

Eleni
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/12/2022

A mid-level email platform that's easy to use

There are a few tailored features with Campaign Monitor which work well, but there is still room for improvement. I wouldn't use this with large teams (ie. 5-10 people) but for smaller teams this is great and the lists and reports work well.

Pros

Creating emails has come a long way on Campaign Monitor, particularly in the past few years making it a stronger competitor. You can be more precise with your designs, coding your own emails, managing lists and getting much more in depth reporting. They also provide a ton of help guides and blogs with scenarios and useful 'how-to's'.

Cons

You can't edit spacing, line heights etc as easily as you can on other platforms. If you work on a lot of campaigns and have multiple people accessing the platform at the same time, it can be more difficult to manage your campaigns and you can't tell if someone else is in a template, so that can cause problems.

Emily
Emily
  • Industry: Events Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 5/10/2021

Campaign Monitor Review

Sending personalized emails to leads in real time.

Pros

Campaign Monitor has allowed team in Sales & Marketing department in our organization to save time creating and sending personalized outbound emails to prospective customers.

Cons

WYSIWYG features available on Campaign Monitor are hectic to configure.

Sam
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 11/12/2022

Rock solid email marketing solution

Campaign Monitor is the cornerstone of our email marketing and it has never let us down.

Pros

Campaign Monitor is our go-to for email marketing. List management, unsubscribe settings, segmentation, and some basic automation. It doesn't try to be all things to all users - it does a few things very well and it is consistently good.Customer service is good too, the consultants will do their best to get to the bottom of most issues.

Cons

The native email builder is lacklustre and several steps behind other solutions. When competing against Mailchimp or any one of a number of online HTML email builders, there is no comparison - Campaign Monitor's builder lacks a significant number of features that we consider a minimum these days (e.g. row/column management, saved/global rows, divider styles, etc).

Alternatives Considered

Constant Contact and Mailchimp

Reasons for Switching to Campaign Monitor by Marigold

Better list management options
Sheryl
Sheryl
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 9/12/2021

An excellent email marketing platform that is very easy to manage

It's as good as any other top tier EMS out there with amazing templates and intuitive automation workflows

Pros

Campaign Monitor lets me create, send, manage and track eblasts with great ease. It has a high number of quality templates and automation is very easy.

Cons

The customer service is average and there's no integration with Outlook or Canva

Tanushree
Tanushree
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/9/2022

Extremely sensational and fantastic Email Marketing solution.

Facilitate great email marketing and automation.
Enables ease to create engaging emails.

Pros

It's simple to create and launch targeted email marketing campaigns with Campaign Monitor.It's simple to connect and engage with our audience seamlessly using this tool.I like the ease to track and manage campaigns with this tool.

Cons

Every aspect of Campaign Monitor delights me because all our objectives are achieved efficiently thus I got zero demerit to highlight.

Brant
Brant
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/7/2019

I love Campaign Monitor

Pros

I am a web developer and their API is fantastic to use. It is easy and straightforward.

Cons

Some things within their GUI are hard to find and some extra logging features for developers would be handy.

Alternatives Considered

Salesforce Sales Cloud and Mailchimp

Reasons for Choosing Campaign Monitor by Marigold

Watson was far too complicated and buggy

Reasons for Switching to Campaign Monitor by Marigold

Ease of use and features
Annie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 16/9/2021

Easy to use both with the email builder software and also uploading custom coded

So perfect for managing multiple clients, multiple campaigns, and multiple brands all in one place. Easy to upload email campaigns and set to different audience lists as well as different credit cards for payment purposes.

Pros

I love that this software lets you either upload your own custom coded emails OR you can use their email builder. We manage a lot of different clients and for some, we have our own, custom programmed email campaigns, and for others, we use the builder. The builder is a lot more customizable than one might think. sometimes you have to get creative with how to make it look a certain way, but it can be clean, minimal, and on-brand in minutes. I also love that when you upload your own coded emails, it checks to make sure all of the files add up and will tell you if there is an error.

Cons

Sometimes I wish the custom builder software was even MORE customizable, but I understand that in order for it to be that easy to use, you can't make it too much more complicated with customizing.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 10/11/2018

Great product for small biz, but limited capabilities

I can quickly build one template and create different versions of it. Or, I can make duplicates of an existing email, and make any edits I want. It's very easy to use for basic email creation and deployment.

Pros

There are a dozens of templates to choose from, or you can build your own campaign. Easy to get started, easy to set up deployments.

Cons

I've never been able to upload prebuilt html into the platform. Supposedly you can, but we had a designer, and two managers all sitting around the computer for nearly an hour trying to figure it out to no avail.

And a more robust search feature would be great - like the ability to search by subject line or key word.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 3/12/2021

Very content with Campaign Monitor

I am really content using CM

Pros

The ease to use. Setting up marketing automation and composing new emails.
Integrating CM in our marketing proces using Zapier

Cons

The list management could be improved. It is not possible to move recipients between lists

Verified Reviewer
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 22/12/2019

Do not recommend. Better Platforms for the price.

There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.

Pros

It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.

Cons

There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

Bonnie
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 10/2/2025

A Game-Changer for Email Marketing, But Salesforce Integration Fell Short

On the whole, this was an excellent step for us into automation and a better user experience for our staff and for our constituents. Our email game was majorly upped by working with Campaign Monitor. We just grew beyond it.

Pros

The UI was fantastic and the ease of use for a basic user. It made deploying campaign emails and some automations so much easier than when we were with Blackbaud.

Cons

The Salesforce integration was painful. Having an integration be based off a report is dangerous. This caused us a lot of issues over the years and is the reason why we eventually moved away. I'm not positive if their integration has changed.

Alternatives Considered

Mailchimp and Emma by Marigold

Reasons for Choosing Campaign Monitor by Marigold

Blackbaud Luminate online was awful to use. It was a legacy system that had been forgotten. Creating emails in it was absolutely painful. The UI was from 1995. We needed something with a significantly better ui and better automation to grow our constituents and donations.

Reasons for Switching to Campaign Monitor by Marigold

Campaign Monitor had a dedicated rep for us. Mailchimp did not. Campaign Monitor had better automation tools and a better UI.
Gina
Gina
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/2/2024

A powerful but limited free version

Pros

We are still using a free version and we plan to buy a license to increase the number of emails with customized templates according to the market, this is what I like the most and I think that after purchasing a license we will increase our reach.

Cons

This is a free version with some limitations regarding the number of emails we can send, we plan to purchase a license to improve our marketing development.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 25/8/2023

Campaign Monitor Review

Pros

It’s straightforward to set up with templates and manage email lists. The automation feature is key for us.

Cons

The product somehow feels less intuitive than others I have used in the past.

Alternatives Considered

Mailchimp
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2023

A must have in the toolset of any marketeer

Pros

It is really easy to utilise, easy to setup your email (choosing from a list of high quality templates) select your recipients and send. It allows for ease of tracking and automation of emails, a must in the toolset of any marketeer.I have used this software for over 10 years and it has kept getting better and improving

Cons

I have not encountered any issues while using the software, which I have used for over 10 years!

Thomas
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 4/10/2024

Campaign Monitor is simple and easy to use!

Overall, Campaign Monitor has been a great software for our marketing department to use. It has allowed us to have a more efficient lead nurturing process.

Pros

Campaign Monitor is very easy to set up and run campaigns!

Cons

The price point is a little high compared to other softwares but the usability makes up for it, I think.

Abdul Hakim
Abdul Hakim
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 2/8/2023

Campaign Monitor review

Pros

I am extremely thankful for the straightforward yet effective interface supplied by Campaign Monitor, through which we can conveniently set up custom campaigns and record performance metrics. Furthermore, the customer service provision, including the option for customized support plans, is incredibly beneficial and guarantees any difficulties can be fixed quickly.

Cons

Nothing. Campaign Monitor is an excellent platform for creating and managing effective email campaigns.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 2/7/2023

Simple and easy to use marketing tool

Overall a simple and easy to use tool. It can be customized with many templates.

Pros

There are many templates to choose from and they are simple to alter with our own brand's requirements (fonts, colors). Market automations, testing, analytics, integrations, and personalization are all characteristics that help corporate communications produce the greatest outcomes.

Cons

It would be great if it had a freemium version

Zenia
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
0

3
Reviewed on 14/12/2023

Fine - but there are better options

Pros

To be fair, it's been a little while since I used it, but I don't remember it having any stand out features. It wasn't bad, but it didn't knock my socks off either. I liked the templates quite a bit. Very clean and modern.

Cons

It's a little bland. It does it's job just fine, but I prefer options like MailChimp or Klaviyo.

Rahul
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/9/2023

Quality review of Campaign monitor

Pros

- Great functionality for A/B testing- pre designed templates to use, which is great benefits always- well managed user Interface- Marketing automation to drive campaigns

Cons

- As usual most common issue out of Functionality is cost so get ready to pay with bunch of good functions.

Prudencia
Prudencia
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 26/3/2023

Campaign Monitor Review

My overall experience with Campaign Monitor has been positive. It is a great platform for creating and managing email campaigns. It is easy to use and user-friendly. It also has a lot of features that make it easy to customize and tailor your campaigns. The customer service is also great, with a helpful and knowledgeable team available to answer any questions I have had. and easy to use. The visual editor is simple and powerful, allowing users to quickly create and customize emails. The automation features make it easy to set up complex campaigns and the analytics tools provide useful insights into the performance of campaigns. The customer service team is also very helpful and responsive.

Pros

I really like the simplicity of Campaign Monitor. It is easy to use and understand. The drag-and-drop editor makes it really easy to create beautiful, responsive emails. I also appreciate the ability to segment and personalize emails to target different user groups. The reporting interface is also very helpful for tracking email performance. The customer service has been excellent. Whenever I have had any questions, the team has been quick to respond and very helpful.

Cons

Their templates were limited and customization of those templates was limited too. The design elements were not user-friendly and navigating the user interface was a hassle. Additionally, their support options were lacking and customer service was not always very helpful or knowledgeable. Furthermore, Campaign Monitor lacked in reporting and analytics capacities, making it difficult to measure the performance of campaigns and to make informed decisions based on the data.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 25/5/2023

Email Automation

Pros

Campaign Monitor offers a user-friendly interface that makes it easy for users, even those with limited technical expertise, to create and manage email campaigns.

Cons

While Campaign Monitor offers integrations with popular tools, the range of integrations may be more limited compared to other email marketing platforms.

Imran
Imran
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 30/3/2023

Effective Email Marketing Solution - A Review of Campaign Monitor

Overall, I found that Campaign Monitor is a user-friendly email marketing platform that offers effective automation features, such as personalized journeys and triggered emails. However, I did find that the pricing was higher compared to other options, and I wished there were more customization options for the email templates.

Pros

I love using Campaign Monitor's drag-and-drop email builder! It's so easy to use, and I can create visually appealing emails without any coding skills. Plus, the advanced automation features are a game-changer. I can send targeted messages to my subscribers based on their behavior, improving engagement and conversion rates. It's like having a personal assistant for my email campaigns!

Cons

I find that Campaign Monitor's pricing can be a bit high compared to other email marketing solutions. Additionally, I wish the platform had more customization options for email templates.

Alternatives Considered

Kit, Klaviyo and AWeber

Switched From

Constant Contact
Haroon
Haroon
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/5/2023

Best email automation tool for event

Pros

The integration of sign-up forms allows campaign monitor to be a very flexible email management & automation tool helping with RSVP for events.

Cons

The template builder can be improved. Importing designs was a bit of a hustle and editing with html didn't get the desired result

Bill Laurel
Bill Laurel
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 22/3/2023

Good product

Pros

Campaign monitor is an incredibly useful platform for sending out bulk emails quickly and conveniently. It features a spell checker, the ability to create custom templates, the option to send test emails, and powerful analytics.

Cons

I have no complaints about the program - it's excellent! However, we had to settle for a different software option due to cost.

Sunitha
Sunitha
  • Industry: Program Development
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 24/2/2023

Campaign Monitor

They have a wide range of features and the user interface is very intuitive and easy to use. The reporting features are also very useful and the customer service team is always available to offer assistance. I have also found their prices to be competitive and their customer service to be excellent.

Pros

I'm really impressed with the features and functionality of Campaign Monitor. It's incredibly easy to use and offers a lot of flexibility. The drag-and-drop editor makes it simple to create great-looking emails and its ability to personalize each one with customer data allows me to send targeted messages.

Cons

One of my least favorite aspects of Campaign Monitor is that it does not offer an integrated analytics platform. This means that users have to use third-party tools such as Google Analytics to track the performance of campaigns.

Ansh
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/8/2023

Best platform for bulk mailing

It is one of the best platfomr out there to send bulk mails to a large number of receipents in a great and attractive manner.

Pros

1. The suer interface is top notch.2. It has lots of features and functions that are really helpful.3. It has lots of templates that are attractive.

Cons

1. The pricing was high for me.2. There are occasional bugs in the platform.3. Some of my recipients did not receive the email as sent.

Airish
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/3/2023

Making the most out of Campaign Monitor Subscription

Overall, I am making the most out of my subscription. It is nice that it is reliable when sending multiple campaigns. I am sure that my promotion will not be put into spam and will be read by my subscribers. I hope that someday the one -time campaign plan will be less pricey.

Pros

What I like the most about the software is that it can send campaigns to thousands of subscribers in just a few clicks and in just a few minutes. It also offers a wide variety of themes and templates that you can use for your promotions and campaigns.

Cons

The software has a single time campaign plan but is very pricey. Not okay if your intent is to send just a one time campaign.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/2/2023

Campaign Monitor Review

Pros

I am thoroughly impressed with the user-friendliness and comprehensive nature of Campaign Monitor. Setting up a campaign is a breeze and the interface is straightforward to maneuver. The customizable email templates are highly beneficial, and the tracking and analytic capabilities are great.

Cons

One of the things I disliked about Campaign Monitor was the lack of flexibility in the design of the templates.

Svend Bertil
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2023

Great Email Automation Tool: Campaign Monitor

Overall, my experience with Campaign Monitor has been very positive. It is an intuitive and user-friendly platform that allows me to easily create and send emails. The analytics and customer support are also helpful.

Pros

Campaign Monitor is an excellent email automation tool that is user-friendly and easy to use. It has an intuitive interface, great customer support, and comprehensive analytics. I appreciate that I can easily customize my emails and track their performance.

Cons

The only downside of Campaign Monitor is the cost. It is quite expensive compared to other solutions. Additionally, some features are limited, such as the ability to personalize emails based on customer segments.

Verified Reviewer
  • Industry: Wholesale
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
2

3
Reviewed on 2/2/2023

Affordable and Easy to Use but Could Do with A Few More Functions

Pros

Campaign Monitor is great if you're getting started with email marketing. It's easy to use and the pricing is good - allowing you to make the most that you pay for.

Cons

There is a bit more functionality I deserve from Campaign Monitor to make my day to day tasks easier.

Christopher
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 13/2/2023

Easy to get started with, robust enough to Grow with

Pros

Gettin started with Campaign monitor is a lot easier than with many of their competitors

Cons

Lack of a free trial. Several of my cleints would have preferred to use it for a mailing or 2 before commiting

Verified Reviewer
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/1/2023

Easily Track and Analyze the Success of Your Email Campaigns

Pros

Campaign Monitor has been an amazing asset for my business. It allows me to easily track and analyze the success of my email campaigns, giving me valuable insights that help me improve my strategy. It really helps to know what works and what doesn't so I can make sure my campaigns are as successful as possible. The user interface is intuitive and simple to use, and their customer support team is always quick to respond to any questions I have. I highly recommend Campaign Monitor for anyone looking for a powerful yet easy-to-use email marketing tool!

Cons

It's great for creating custom templates, but what I would love to see is more pre-generated options that would make it even easier to get started quickly. All in all, I'm really happy with Campaign Monitor and would definitely recommend it!

Tobi
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2022

Campaign Monitor for Email Marketing

Using the system daily, using the analytics and insights reports to make needed changes for better results in the next campaign. The software is great and really an essential tool for any business looking for email marketing

Pros

Easy to use, very intuitive and has everything and more. You learn so much by using the software.

Cons

Compliance and setup can take some time, so planning ahead is vital to avoid delays in campaign sends if you a new to the software or have a large database to send to.

Alternatives Considered

HubSpot Marketing Hub, Mailchimp and Everlytic

Reasons for Switching to Campaign Monitor by Marigold

Easy to onboard, with the correct structures in place to ensure my emails land in the inbox and not junk. Great tools that come as standard and not additional such as automation and Transactional.
Abhishek
Abhishek
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 15/1/2023

Decent email marketing tool, could use lots of improvement!

Overall, it’s a decent email marketing software for sending and tracking all your email campaigns.

Pros

Simple to use, attractive templates with automation feature. Drag & drop feature makes it easy to add/attach images, videos, links, and other additional elements.

Cons

Customer service is not what I expected. All communications happen over email only. Expect more from their technical support team. UI can also be improved.

Alan
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 23/1/2023

Worst Customer support ever.

These guys are happy to continue collecting your monthly subscription from you, They have the worst customer service ever. However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go.

Pros

They have the worst customer service ever. Good luck trying to get them to contact you.

Cons

These guys are happy to continue collecting your monthly subscription from you, However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go.

501 reviews

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