About Box

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification, and retention. And with 1,500+ best-of-breed integrations, teams work from anywhere across all their favourite apps. Trusted by 100K+ of the world’s leading organisations — including AstraZeneca, JLL, and Nationwide — Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.  ✓ Protect your content  Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.  ✓ Empower your people With everything from file annotations to automated tasks, teams collaborate anytime, anywhere, on any device, with people inside and outside your business. ✓ Connect your business  Securely connect your content to the rest of your tech stack with 1,500+ pre-built integrations. Extend Box to meet your organization’s unique needs using developer tools and APIs
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.
Box Software - Create workflows in minutes, so you spend more time on what matters most.
Box video
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. - thumbnail
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. - thumbnail
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. - thumbnail
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps. - thumbnail
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters. - thumbnail

Box pricing

Box has a free version and offers a free trial. Box paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
Yes
Free trial:
Yes

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Box Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.2
5 reviews of 5,267 View all reviews
Jolie
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/9/2019

Organized and accessible

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Alternatives Considered

Google Docs

Reasons for Choosing Box

Cleaner interface, better user experience, more reliable & capable

Switched From

Dropbox Business
Ewan
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/10/2023

Great cloud file storage but lacking some modern features

Pros

We used Box for a few years as our knowledge management storage and document / installation files / customer-facing content solution.

Cons

For us there was unfortunately no unique selling point or feature that kept Box on the table when considering the other applications and tools we use as an MSP. We use Office 365 for emails, the Office suite for document creation and editing, Sharepoint for team collaboration, Teams for IM and customer communication and calls, Visio for diagramming, etc. With this investment into Office 365 and having a Business Premium license for all users, there was no reason to keep paying for Box (and other solutions) when an equivalent is 1st Party integrated with our other solutions.

Caleb
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

3
Reviewed on 15/5/2020

May not be best for simple/typical uses

I am not a fan of Box's move towards pure network storage as default (Box Drive) from local storage (Box Sync). This seems unnecessary to me for individuals and small organizations. If you're sure network storage is the way to go for your organization, then Box could be a great choice. They have great branding and features selection if you fall within this category. Otherwise, I'm not sure why someone would give up the benefits of local storage. This is especially the case for individuals. (Note: there does appear to be an option to mark individual directories for offline storage, but in my understanding this has to be selected from a menu.)

This, together with a couple negative experiences with a buggy sync (see below), lead me to give 3/5 stars overall. But if you're sure network storage is the way to go, then I would probably give close to 5/5. I'm just not sure how many people will actually want to manage their files in this way.

Pros

I love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.

Cons

(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.)

There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board).

Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.

Victor
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 29/9/2023

Top choice for cloud services.

Box simplifies cloud management brilliantly. Its intuitive interface, robust security, seamless mobile app, and stellar integrations make it a top choice. Whether for personal or business use, Box is reliable and efficient. Highly recommended.

Pros

Super secure and reliable. Definitely a tier-up from Google Drive services when it comes to security.

Cons

Box offers so many different great features that can be a bit overwhelming for the average user. Other than that, it will take time to learn it.

Anna
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2023

Box is a great platform

I've been using it for the whole 10 years I've been with my organizations. I love it.

Pros

It's so easy to use- within the organization as well as for external folks. We are able to share what we want, and also keep confidential documents private.

Cons

N/A- I have no issues while using Box on a daily basis.

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