--- description: Review of Bitrix24 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bitrix24 | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [Bitrix24](/software/128326/bitrix24) # Bitrix24 Canonical: https://www.softwareadvice.ie/software/128326/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.ie/software/128326/bitrix24?page=2) > Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system. It includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality. The platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation. > > Verdict: Rated **4.2/5** by 984 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 984 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: €61.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimisation - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management - Appointment Scheduling ## Integrations (88 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 73 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.softwareadvice.ie/directory/153/homebuilder-crm-software/software) ## Related Categories - [CRM for Small Business Software](https://www.softwareadvice.ie/directory/489/small-business/software) - [AI Marketing Tools](https://www.softwareadvice.ie/directory/4615/ai-marketing-tools/software) - [Project Planning Software](https://www.softwareadvice.ie/directory/453/project-planning/software) - [Project Tracking Software](https://www.softwareadvice.ie/directory/1606/project-tracking/software) - [Social CRM Tools](https://www.softwareadvice.ie/directory/403/social-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 2. [Dynamics 365](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews) 3. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13547 reviews) ## Reviews ### "Master Reviewer" — 4.0/5 > **Mike** | *20 March 2026* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: What I like most about Bitrix24 are its core features for project \& task management and also good for communication. > > **Cons**: What I like least about Bitrix24 is that it can be a steep learning curve and the interface can feel crowded. > > My overall experience with Bitrix24 has been good for business and very good for scaling teams, would definitely recommend it to others. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 June 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Cons**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Still versatile, but the new free-tier limitations are a hurdle for small teams" — 4.0/5 > **Roccini** | *13 March 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: While the core functionality remains solid, the recent changes to the free version feels like a step backward for very small businesses. It's still a powerful tool, but it's no longer as "worry-free" as it used to be for those of us managing limited budgets. However, still nothing beats Bitrix24, andd believe me I have tried a lot of CRM out there and I always come back to this. > > **Cons**: The recent changes to the Free version have been disappointing. Specifically, I can no longer easily monitor how many GB of the storage weve used, which make smanaging files feels like a guessing game. > > I've used Bitrix Bitrix24 for a while now to bridge the gap between my company and clients, like the Korean tattoo artists I support. It's still a very user-friendly platform, even with the language barrier, I can teach the basics easily. ----- ### "A Powerful All-in-One Tool with a Steep Learning Curve" — 3.0/5 > **Adrian** | *19 September 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many separate tools > > **Cons**: It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it. > > It’s a comprehensive solution best suited for businesses that want everything in one place and are willing to invest time in learning and configuring it. Once set up, it can be extremely efficient, but the initial experience may feel heavy and sometimes frustrating. ----- ### "Bitrix4 for CRM\!" — 5.0/5 > **Shenella** | *24 January 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price \! Extensive options available for customization which helps make the software really a part of the business\! Offers great tools for take management. > > **Cons**: Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. > > The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. ----- Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.ie/software/128326/bitrix24?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/128326/bitrix24) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data