--- description: Review of CheckMarket Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CheckMarket | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [CheckMarket](/software/128758/checkmarket) # CheckMarket Canonical: https://www.softwareadvice.ie/software/128758/checkmarket Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/128758/checkmarket?page=2) > CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notifications and white labelling. The survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks. Users can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforce, Zendesk, Slack and Zapier, as well as social media sites such as Linkedin, Facebook and Twitter. CheckMarket is available with per survey and subscription-based pricing options. Support is offered via email, phone, chat and through a knowledge base. > > Verdict: Rated **4.5/5** by 149 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 149 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CheckMarket - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$150.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Simple pricing based on volume of respondents. All plans include unlimited users and all features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Australia, Belgium, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Luxembourg, Mexico, Netherlands, Switzerland, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Action Management - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Benchmarking - CRM - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Forms - Customisable Questions - Customisable Templates - Customizable Fields - Dashboard ## Integrations (8 total) - LinkedIn for Business - Meta for Business - Microsoft 365 - Salesforce Sales Cloud - Slack - Twitter/X - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) ## Related Categories - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [Vantage Circle](https://www.softwareadvice.ie/software/106530/vantage-circle) — 4.7/5 (5122 reviews) 3. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24046 reviews) 4. [Achievers](https://www.softwareadvice.ie/software/59174/achievers) — 4.8/5 (2907 reviews) 5. [Workhuman](https://www.softwareadvice.ie/software/291733/recognition-intelligence) — 4.8/5 (2157 reviews) ## Reviews ### "First Surveyn build ever" — 4.0/5 > **Joost** | *15 August 2019* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Possibility of several languages in one survey easy to translate. No subscription needed. > > **Cons**: A lot of possibilities, but with the help of helpdesk easy to find what I want. > > Nice, easier to make survey than with other survey platforms I tried. ----- ### "Checkmarket Software - My feedback :)" — 5.0/5 > **Melanie** | *22 January 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful. > > **Cons**: In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :) > > I highly appreciate all the professional help we get from the checkmarket support team \& the online support pages. When speaking to the team, there is not only always timely \& client friendly feedback, but also always straight to the point = excellent understanding of my issue \& solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool \& client services I've ever experienced on the large landscape of online tools I continously use. ----- ### "Easy to use, good insights and good support" — 3.0/5 > **Loekie** | *8 August 2019* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: The system is flexible and easy to use and the support team is very helpfull > > **Cons**: We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us > > We use it for internal and external surveys. I works good and is very flexible. ----- ### "The perfect solution for creating online surveys." — 5.0/5 > **Marc** | *27 November 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: - 7/7 support with correct, helpful answers and tips \& tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited. > > **Cons**: The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'. > > We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away. ----- ### "Checkmarket - Ideal to send out Customized Surveys" — 4.0/5 > **Chantal** | *26 October 2020* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards > > **Cons**: I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently. > > I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/128758/checkmarket?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/128758/checkmarket) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data