About Cin7 Omni
Cin7 Omni pricing
Cin7 Omni does not have a free version but does offer a free trial. Cin7 Omni paid version starts at US$325.00/month.
Alternatives to Cin7 Omni
Cin7 Omni Reviews
Feature rating
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Cin7 has transformed our small business - We absolutely love Cin7.
Pros
Integrates all of our Sales Channels with our inventory management - streamlines our business - Customer Support is absolutely Outstanding.
Cin7 has transformed our small business and we could not be happier. Cin7 consolidates all of our sales channels; to include, 2 EDI sales channels. To have all sales channels integrated with inventory management in one application streamlined our business processes and reduced manual admin requirements. Truly, Cin7 is one of a few applications where technology actually reduces workload and frees up our small staff to focus on marketing, product development, and customer service.
The Cin7 customer support is OUTSTANDING. Our On-Boarding Account Manager was fantastic. The Support team made our transition to EDI smooth and they patiently trained us to automate our EDI processes. The telephone support provided is priceless. Knowing that we can reach out for help, around the clock, from an intelligent and caring "human" is absolutely essential for our small team of 8 employees. Each of us multitasks and manage many applications...we do NOT have time to be experts in any one application. We do NOT have time to read technical information, use forums, or play the back and forth never ending game of trouble tickets. With Cin7, we don't have too. We can simply pick up the phone and get help Immediately.
In the strongest term, we high Recommend Cin7 to anyone who is serious about running a successful eCommerce Business.
Cons
We did not have a way to import sales history from Stitchlabs...there might be a way..need to assess
Response from Cin7
Thank you for a Fantastic five star for Cin7. We are glad you liked Cin7 and our service. We will get in touch with you shortly about your query on importing sales history
- Used Daily for 2+ years
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Review Source
Cin7 Review
We started using both Xero & CIN7 in January 2014 and so far, both systems are working extremely well for us.
We have two business units. We roast and package coffee locally here in Australia as well as import a premium finished coffee product from Europe.
Cin7's ability to produce a customised system has allowed both business units to seamlessly integrate with Xero.
Our production module within Cin7 allows us to accurately record raw materials and WIP so as to correctly transfer our stock position into Xero. Additionally, the BOM module really supports our customised selling strategy by allowing us to take different products to make up a customer specific final package. There are numerous benefits of this module which include detailed packing slips to ensure accurate picking, summarised invoices so that the customer receives a neatly finished invoice and very importantly, accurate costings.
Cin7's foreign currency and freight allocation capabilities has also allowed our imported products to be accurately record in Xero.
On the front end, our B2B module built by Cin7 has resulted in efficient order taking that integrates into Xero with the push of the data transfer function. This is extremely efficient during the bank reconciliation process.
The main area for improvement revolve around Cin7's handling of gst free products.We had some teething problems on both the purchase and sales side of things as the majority of our products are gst free. However, by working closely with the Cin7 support team, we have been able to resolve this from both a recording of revenue/purchases and reporting perspective.
I would definitely (and already have) recommend Cin7. A cost effective and efficient customer and inventory management system.
Response from Cin7
Hi, thank you for the 4 star review! It's great to hear that Cin7 and Xero have been a great asset to your business! We look forward to the continued support and value you as a customer.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
review
Pros
Easy to use and obtain movement of a product with 1 click by checking the last 50 transactions. I wish there was a way to check more than 50 from the same feature, rather than running a report.
Cons
Product jobs often have problems being completed. Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often fails when completed and erases the serial numbers and the quantity being entered. Once clicked manually on the qty. box and have the SNs entered again, it always works. Components are in stock, but the production job module is having hard time completing from one attempt. Recent January 2023 update shows 50 last transactions in a different way, where now PO's show as "IN" and Sales Orders show as "OUT" while they havent been received, nor invoiced. Used to simply show "Open" and it was much clearer. Now everything is OUT or IN even if there's no movement.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great To Use with Shopify
Pros
We can keep track of our inventory level at different locations and have that reflect on our Shopify system.
Cons
It's expensive and there are some things we still can't figure out with the backend, in terms of having Shopify read into Cin7. Currently, only Cin7 can read into Shopify.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
[SENSITIVE CONTENT] Is Awesome!
Inventory Management, Online and Retail System Management, Accounting Integration, Manufacturing and Production Management. I don't know if anyone has yet but we plan to test out and potentially use every feature that Cin7 has.
Pros
It is the one-stop shopping of e-commerce and inventory management, every feature we were looking for we found with Cin7. All of the agents we dealt with were great and [SENSITIVE CONTENT] has made the process very simple for us and he has a great personality.
Cons
There is a learning curve that makes sense due to how many features there are however Cin7 has an efficient and thorough onboarding process.
