About ComplianceQuest









ComplianceQuest pricing
ComplianceQuest does not have a free version and does not offer a free trial. ComplianceQuest paid version starts at US$30.00/month.
Alternatives to ComplianceQuest
All ComplianceQuest Reviews Apply filters
Browse ComplianceQuest Reviews
All ComplianceQuest Reviews Apply filters

- Industry: Apparel & Fashion
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Streamlined Compliance with ComplianceQuest
My overall experience with ComplianceQuest has been positive. It has significantly improved the efficiency of our compliance processes and has been instrumental in maintaining regulatory compliance. The system is secure, reliable, and adaptable to our needs.
Pros
What I appreciated most about ComplianceQuest was its robust functionality, which streamlined the compliance process. The electronic signature feature was handy, ensuring the integrity and authenticity of records. It also made the process of reviewing, modifying, and sending documents for approval/signatures intuitive.
Cons
What I liked least about ComplianceQuest was the initial learning curve. It took some time to understand and fully utilize all the features. However, once familiar with the system, it became a powerful tool for managing compliance.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
CQ Document Control, CAPA, and Audits
Overall, far superior to a paper-based QMS.
Pros
21 CFR Part 11 compliance built-in is extremely useful, especially for document approvals and training. Workflows can be customized, and we have integrated our existing objects with CQ.
Cons
Audit trails are sometimes difficult to discern, as the user, time, and field are available, but not always the original and changed content.
Alternatives Considered
Norton AntiVirusReasons for Switching to ComplianceQuest
Organization was using Salesforce for other activities.Response from ComplianceQuest
Thank you for your feedback! We are glad to hear ComplianceQuest is enhancing your compliance efforts and streamlining document approvals and training. Your support and trust in our platform are greatly appreciated!
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Compliance Quest - Pros and Cons
We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there.
Pros
It is built on Salesforce which is highly customizable.
Cons
They have to include your customizations in their package for updates.
Response from ComplianceQuest
Thank you for sharing your experience! We are pleased to know ComplianceQuest’s flexibility is beneficial, and we are here to assist as you progress through implementation.
- Industry: Semiconductors
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
One eQMS Software Solution
ComplianceQuest has a great support team and are very responsive.
Pros
ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage.
Cons
ComplianceQuest works with a Development Team in a different country/time zone and therefore any configuration changes that are made takes a longer time to implement.
Response from ComplianceQuest
We are pleased to hear ComplianceQuest is making it easier to manage and standardize your processes. Thank you for recognizing our support team’s responsiveness!
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
ComplianceQuest eQMS+ EH&S
Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding.
Pros
The solution is well thought out and feature rich.
Cons
We have not experienced any issues with ComplianceQuest.
Alternatives Considered
AssurXReasons for Switching to ComplianceQuest
Built on Salesforce and the customer service experience was phenomenal.Response from ComplianceQuest
Thank you for your wonderful feedback! We're delighted to hear that you've had an excellent experience with our team and that our solution meets your needs. It's great to know that our platform's Salesforce integration and customer service played a key role in your decision. We appreciate your trust in ComplianceQuest and look forward to continuing to support your success.
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Great Overall Quality system
The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.
Pros
The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ.
Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks.
Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.
Cons
As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.
Response from ComplianceQuest
Thank you for your positive feedback on our Quality system. We appreciate your acknowledgment of the CQ team's responsiveness and their efforts to enhance tech support and development. It's great to hear that our full suite of products has provided better visibility to your data.
We recognize your feedback on areas for improvement, especially in user direction and workflow tracking, our latest version addresses these concerns, offering a more user-friendly experience. We're grateful for your trust in ComplianceQuest, and we're committed to continually enhancing our system to meet your evolving needs.
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Integrated and flexible QMS solution
Pros
Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps.
Cons
CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there.
Response from ComplianceQuest
We appreciate your feedback on ComplianceQuest's integrated and flexible QMS solution. It's great to know that our system met your requirements, and we value your acknowledgment of the guidance provided during configuration. Thank you for choosing us as your QMS solution, and we look forward to continually supporting your organization's needs.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Excellent Service and Implementation
[sensitive content hidden] is an amazing customer interface talent. He made us feel so comfortable during the entire process. We are implementation with [sensitive content hidden], they are also wonderful at their roles, and [sensitive content hidden] still ensures that he reaches out to confirm we have all of the resources we need for success. CQ should be so proud of this team of professionals!
Pros
How easy it is to navigate the system and work with the team.
Cons
So far there is nothing I am unhappy with as Compliance Quest is wonderful and easy to use and the team is fantastic.
Response from ComplianceQuest
Thank you for your exceptional review! We're delighted to hear how easy you find navigating our system and working with our team. It's great to know that our staff has made your implementation process comfortable and supported. We are indeed proud of our team and their dedication to providing excellent service. We appreciate your choice of ComplianceQuest and look forward to continuing to ensure your success!
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Great Product!
I love Compliance Quest. It has made my life easier!
Pros
It has helped us streamline our training.
Cons
The training is not always the most informative
Response from ComplianceQuest
We are thrilled to hear that ComplianceQuest has made a positive impact on your workflow. Thank you for sharing your experience!
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
CQ Review: Safety Management
Very pleasant, the support/training team are very knowledgeable and help with any issues.
Pros
Easy to use and train other employees on, very simple. CQ ties everything together better than we had before.
Cons
Navigation at first can be a little confusing.
Response from ComplianceQuest
We are glad to know ComplianceQuest is tying your safety management processes together seamlessly. Thank you for highlighting the efforts of our support team!
- Industry: Mining & Metals
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Compliance Quest Review
I like the program. Just wish that we were set up better and had more people interested in using it.
Pros
I like the ease of editing and upload and auto version control. The sign offs are very easy as well.
Cons
We are in an old version and I don't think we are set up well so there are a lot of errors and user functionality is lacking.
Response from ComplianceQuest
Thank you for your valuable feedback on ComplianceQuest. We're pleased to hear that you appreciate the ease of editing, uploading, and version control.
We're sorry to learn about the challenges you're facing in the older version. We're confident that you'll find significant improvements in our latest version. Your feedback is instrumental in guiding our continuous improvement efforts.
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
CRM Transforming Business Operations
Regulatory Compliance, Quality Management, Document Management, Audits, Employee Training and Certification, Reporting and Analytics etc
Pros
The controlled document, Findings, Audit Findings, Accounts, Training session's, change order, Equipment, Assessments, Reports, Dashlane,Equipment,NC. The UI lasks user friendliness,
Cons
There are some features which can be improved in Findings, training session's, requirement's
Response from ComplianceQuest
Thank you for taking the time to share your review. Your feedback is truly valuable as ComplianceQuest is dedicated to continuous improvement. We greatly appreciate your insights.
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Staff Quality Engineer
It does the function, it provide elements required by regulations. As an auditor, it is easy to find compliance gaps in data that user enter, as the system has too many touch points the leads to clear potential for errors in records.
Users are impatient, make this simple for users with clear and few navigation touch points. eg. for a CAPA use a flowchart map to guide user in their journey to complete CAPA and NC activities.
Pros
Fully integrated system that links all element of QMS
Cons
Too many touch points leading to error in data entry
Response from ComplianceQuest
Thank you for sharing your insights. We're pleased that our system meets regulatory requirements and fulfills its function. Your feedback on usability and navigation is invaluable. We're excited to share that our latest version now features an enhanced user interface designed to address your concerns. We appreciate your partnership, and we look forward to the continued positive impact of ComplianceQuest on your quality management processes.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Great Source of Information
Definitely recommend. Easy to sign up for events and attend events.
Pros
Easy to use; emails sent for upcoming events
Cons
Have not had a negative experience with ComplicanceQuest.
Response from ComplianceQuest
Thank you for your positive feedback! We're thrilled to hear that you find ComplianceQuest easy to use and that our email notifications for upcoming events have been helpful. It's great to know that you've had a smooth experience with us.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Lightening experience
Pros
The controlled document module is easy and fast. Document routing and online collaboration is of great use.
Cons
the equipment module can be easy to navigate. too many options makes it difficult for user to customize it.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
An adequate service
Pros
tons of workflows allow for more detailed functions
Cons
UI and ease of use slows down efficiency
Response from ComplianceQuest
Hi Rahul,
Thank you for your review. Your support has truly made a difference at ComplianceQuest and we are incredibly thankful to have you as a partner.
Please know that your feedback is appreciated and provides us action plans for improvement.
Warm Regards,
ComplianceQuest
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Compliance Quest has it all
CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform.
Pros
This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning.
Cons
There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth.

- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
ComplianceQuest...Above and Beyond
ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal.
For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest.
The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system.
We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.
Pros
The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly.
We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.
Cons
Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Compliance Quest delivers!
As described in the review. The users love it, thus they will use it
Pros
I've been using Compliance Quest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support.
Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface it is exactly what I was hoping for. I constantly hear the staff saying, I love CQ, it's so straightforward to use.
The implementation team has met all my expectations. The CQ product `out of the box' meets the majority of my requirements. No customization required! The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them.
Customer Support is incredibly timely in their responsiveness; addressing most questions or concerns within 24-48 hours, meanwhile communicating along the way.
We are extremely happy with our selection and highly recommend Compliance Quest.
Cons
The 'ownership' concept can make it challenging to manage some tasks. For example, to revise a document one has to own the document. If you are not the owner then the document ownership needs to be given to you by the existing owner (or Admin). A small annoyance.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
CQ is a terrific eQMS System!!
Pros
I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way.
We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall very positive throughout selection to implementation.
This solution is extremely powerful and has a variety of applications and modules. Configurable reporting and dashboarding features allow for ease of communication and transparency of data within the company.
One-stop shopping for Document Control, Training, CAPA, Complaints, Change Control, Supplier Management, Audit Management, etc. All processes are electronically linked, adding both ease and traceability to my interrelated QMS processes (I can launch a CAPA from my Complaint form!) (I can launch an Engineering Change Order from my CAPA form!). Initial installation of the software allows for mass uploads of existing documents and data.
I am still waiting to implement their Audit Management module, but I can already imagine how easy and efficient it will make my audits in the future.
The Technical Support staff is great, especially by being patient and courteous, but also extremely knowledgeable!
Cons
Configuration can be as simple or as complex as you make it. The more complex configurations are more work up front, but bullet-proof the processes for the end-user so the processes pretty much drive themselves. Because it is solving a complex set of problems, CQ software is naturally complex. Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
COMPLIANCE QUEST- A wise choice to enhance and ease your Quality Management System!
Justifying as a 100% cloud based EQMS has been in sync to customer needs, extremely flexible, sleek and clean with a simple user interface as a key element. This solution has a variety of modules syncing the communication and transparency of data between various departments among the organization.
Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination. Supporting wide range of compliances, high degree of productivity, collaboration, efficiency and being cost-effective to the organisation are some of the significant highlights. Keeping in consideration of all the global quality standards, CQ serves as fit for use with minimum customizations to customers from various industries. Hands-on experience was intuitive leading to ease and comfort where Out of box solutions made the processes smooth.
CQ customer support to us is another factor that sets them apart with highly knowledgeable, skilled personnel. CQ ensured us to get onto the right track every time with their effective consultative approach which is always beyond what is expected with incredible timely response.
Pros
-100% cloud-based
- Paperless EQMS
- Customer support par excellence
- Ease of use and simplicity with regards to implementation
- Efficiency and security
Cons
As of now, no cons identified.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Great tool with a Great Support Staff
Wonderful.
Pros
ComplianceQuest offers a broad variety of features that cover a lot of our compliance based needs. It is also customizable in that we could plan and implement only the modules we need in the order of importance and impact.
Cons
There are a lot of permissions making administration sometimes challenging to troubleshoot. The CQ team is very supportive in training and help. Overall, it wasn't as big of an issue after the training was completed.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Great eQMS Tool
Our biggest challenge was managing paper based QMS. ComplianceQuest has helped in making this transition smoother and making the business operations more efficient.
Pros
Document and training modules were highly impactful in our business given how the workflow is associated with all users. Our team liked how some of the software functionality is compliant as well as integrated to other systems.
Cons
At the start of the project, certain configurations of document and training modules slightly took more time than anticipated which took a strain on resources. Otherwise no dislikes on the software functionality.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Life is Easier with HSE Package from ComplianceQuest
ComplianceQuest does a great job of taking what is normally an administrative function—meaning entering information into a form, multiple back and forth emails, phone calls, and manual sign-offs—and provides an easier, more efficient, smarter way to get it done. Our staff can now focus their priorities on higher leverage projects.
Pros
We were looking for a solution that was scalable, automated, and where we could see all of our information in one place with real-time dashboards. We liked that ComplianceQuest was configurable to our specific requirements and could parallel our internal processes.
Cons
As with most improvements, there was some trial and error while setting up the system. Keep in mind, ComplianceQuest out of the box packages may be better than your current company process, and so it would be worth updating your process to save time.
-
Review Source
Doc Control and Training process made easy
We recently began using ComplianceQuest system for Document Control and Training Management requirements. My company uses the application for other processes as well. But since my job function is focused on managing the document control and training functions, my review is limited to this.
The software is easy to use. With little to no training, I was able to team learn what we needed to do and also develop training materials for the company employees to learn. We went from a paper based system to an automated system in less than a week. The application is fast and ensures that we enter valid information which makes reporting a lot easier.
The reporting function within compliancequest application is amazing. It is so easy to create new reports. Reports that my management want now can be produced in a few minutes. If needed, I can even export them to excel and format them to my liking.
The controlled document module works elegantly. The search feature finds the docs fast. The library feature allows for documents to be grouped logically. The document training matrix that the system constructs removes a large part of our training headache. The document approval process is easy to configure either by a policy definition or using the ad-hoc approval assignment. My management likes the ability to review and approve using their mobile or tablet device. Also, any outstanding training that is past due is now easily visible and I can take the relevant action.
I love the Social Collaboration feature within the software which allows the employees to chat with me or with the relevant authors to ask questions in either real-time or through posts about documents. This Social Collaboration capability alone has helped me and my organization to speed the document release process as the knowledge imparted to one employee is visible to others.
- Industry: Textiles
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!
Pros
I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!
Cons
Overall, really good experience with minimum causes for concern over the years.
Response from ComplianceQuest
Thank you for sharing your positive experience and highlighting the growth potential you've seen with ComplianceQuest. Your satisfaction and optimism for the future inspire us to continue delivering high-quality solutions. We appreciate your trust in ComplianceQuest and look forward to supporting your journey ahead.
- Industry: Biotechnology
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
CQ is best option for eQMS
User friendly and easy to use eQMS. Regulatory Auditors have recommended CQ to their other clients.
Pros
All eQMS modules are in available in 1 platform.
Cons
Search document pulls obsolete links, it should only show current documents.
Response from ComplianceQuest
Thank you for sharing your experience! We're glad to hear that you find our platform user-friendly and that it’s highly regarded by auditors. We appreciate your support and are committed to providing a top-quality EQMS solution.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
A complete eQMS package with amazing capabilities to integrate with other Systems as CRM, ERP...
Great team to work with, always supportive.
Pros
All the CQ modules can be used out of box, they are very user-friendly and provides great dashboards capabilities to provide the big picture strategically. We have done customization on some of the forms or fields within the module(s) to give us that extra capability we need for better traceability, transparency and accountability.We have even integrated with our CRM /ERP to get insights from book to bill cycle. Truly, we are very happy using CQ not just as an eQMS but also giving our people complete visibility from end-to-end processes making them highly efficient and effective.
Cons
I believe in continuous improvement and there is always room to improve. So there are certain things pertaining to our business needs and we work continuously with CQ team to help add/improve those and they support that thoroughly.
Response from ComplianceQuest
Thank you for your detailed feedback. We're delighted to hear about your positive experience with ComplianceQuest, especially the ease of using CQ modules and the extensive customization capabilities.
Your commitment to continuous improvement aligns well with our approach, and we're dedicated to working with you to enhance and support your specific business needs. We greatly value your feedback and collaboration.
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Satisfied Customer
ComplianceQuest truly is a one stop shop for all of your QMS needs, from EDMS to CAPA! Their staff is extremely helpful, very attentive, knowledgeable and they are quick to respond to anything that comes up. Their out-of-the box application is solid, but I love that it was customizable to meet our specific business requirements.
Pros
I love how all of the modules interact with each other and also really appreciate the fact that they are customizable to meet our specific needs.
Cons
I wish there was a way to leave comments within the documents in Doc Control, to more easily identify the area that may need clarifications/corrections.
Response from ComplianceQuest
Thank you for your review and for highlighting how well the modules work together and meet your specific needs! We're thrilled that you find ComplianceQuest to be a comprehensive solution for your QMS requirements. We appreciate your feedback and are continually looking for ways to enhance the functionality and user experience of our platform. Thank you for choosing us and for your positive comments about our team and services!
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
ComplianceQuest To The Rescue!
I have had a great experience with ComplianceQuest from beginning discussions to solution implementation and Go Live!
Pros
I liked everything about CQ. The end-to-end approach is a great benefit to startups who are looking to be immediately aligned with QMS industry and regulatory expectations.
Cons
I liked least that we didn't start with ComplianceQuest from our humble beginnings.
Response from ComplianceQuest
We're thrilled to hear about your positive experience with ComplianceQuest and are honored to be your chosen partner for QMS. It's great to know our end-to-end, out-of-the-box capabilities have made a significant impact, especially in aligning with industry and regulatory expectations right from the start. We understand the importance of technology that keeps pace with today's needs, and we're committed to delivering just that. Thank you for trusting us over alternatives and for your enthusiasm about our solution.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Very effective QMS tool in the market.
Pros
-Easy to navigate.-Tests and assessments are extremely easy to make and complete.-Document search on the tool is remarkable.
Cons
Navigation is bit hard for the users who are new to the system.
Response from ComplianceQuest
Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the tool effective, especially in terms of navigation, tests, and document search. We understand that there may be a learning curve for new users, and we want to assure you that we're here to support you.

- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
CQ : our QMS best friend
In general, great support and platform to structure your QMS
Pros
I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.
Cons
Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.
Response from ComplianceQuest
Hi Andrea,
Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
One Stop Solution for QMS
Awesome tool for quality management to every organization. Really impressive and flexible tool for quality audits and CAPA management. "Flexible and readymade features".
Pros
Products like Audit management, CAPA, Inspections, Document & Change Management.
Cons
Some functionalities and features need to improve and user friendly with validations
Response from ComplianceQuest
Thank you for recognizing ComplianceQuest as your one-stop solution for QMS. Your feedback on enhancing certain functionalities for improved user experience is invaluable, and we're committed to continuous improvement. We're thrilled to be your chosen tool for quality management, and we look forward to further supporting your organization's quality initiatives.
- Industry: Building Materials
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
-
Review Source
Good out of the box software than can be customized
Pros
CQ offers the flexibility to customize, an already operations oriented software, to our needs. With the used of CQ we have been able to standardize processes throughout our locations and recent acquisitions. The implementation team has been great understanding our needs, with good operations experience from their team members.
Cons
Some tools could be a little simpler to use, it could be overwhelming for some new users if they are used as they are out of the box.
Response from ComplianceQuest
We’re glad to hear that ComplianceQuest has been flexible and effective for your needs. It's great to know our implementation team has been helpful in standardizing your processes.
Thank you for choosing ComplianceQuest. We look forward to continuing to support your business.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Review of CQ
Pros
First eQMS system I have used. It is very organized.
Cons
Too many approval steps in Change Control and CAPA
Response from ComplianceQuest
Thank you for your review of ComplianceQuest! We're pleased to hear that you find our eQMS system well-organized. Your feedback is greatly appreciated as we continue to enhance our services.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Satisfied Customer!
Pros
Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic.
Can't say enough about teamwork with [sensitive content hidden]!
Absolute pleasure to work with these gentlemen!
Cons
I have nothing to state here. The team at Compliance Quest has navigated us through to launch and has made it very easy for my team.
Response from ComplianceQuest
Thank you for such a glowing review! We're thrilled to hear about your positive experience working with our Compliance Quest Team from start to launch. It's wonderful to know that our team's knowledge and enthusiasm have made a significant impact. We appreciate your kind words and look forward to continuing our successful partnership!
- Industry: Consumer Electronics
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Great Features, not Great Support or Cost
We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options.
Pros
We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have.
Cons
Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly.
Response from ComplianceQuest
Hello Audra,
Thank you so much for your Candid feedback! We appreciate your honesty and concerns from an administration's perspective, and sorry for your nightmare experience with us. We'd like to spend time with you and your team to review the issues and how we can improve your experience.
Warm Regards,
ComplianceQuest
- Industry: Semiconductors
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Quick & Easy
ComplianceQuest technical team provided great support through the process. They made sure everything was to our liking.
Pros
ComplianceQuest is really connecting everything into one. Easy to manage. We love the customizable options that they provided through the project as well as the support to make this to happen.
Cons
Using the out of the box was a little challenging. It was easier to have our own sales force developers and create the module from scratch.
Response from ComplianceQuest
Thank you for sharing your experience with ComplianceQuest! We're glad to hear that you appreciate the integration and manageability of our system, along with the customizable options and the support provided by our technical team. Your satisfaction with the adaptability of our platform to fit your specific needs is wonderful to hear, and we're committed to ensuring that every aspect of your experience with us is positive. Thank you for choosing ComplianceQuest!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
CQ Review
Pros
It is a powerful tool for managing quality-related activities in various industries. It has helped most of our clients to eliminate paper-based systems and automate audit management. ComplianceQuest has also helped users improve reporting and analytics capabilities, track nonconformances, training, and document control, and reduce complaint handling time.
Cons
Risk management module needs to be enhanced further
Response from ComplianceQuest
Thank you for your valuable feedback. We're pleased to hear about the positive impact ComplianceQuest has had on quality-related activities. Your suggestion regarding the risk management module is duly noted. Your suggestions are invaluable in our continuous improvement efforts.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
A Powerful Tool for Enhancement
Pros
Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective.
Cons
The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set.
Response from ComplianceQuest
Thank you for sharing your feedback on ComplianceQuest. We're glad to hear that you find it to be a powerful tool for enhancing efficiency and effectiveness.
Regarding the user interface, we'd like to inform you that in our latest version, significant improvements have been made to enhance user-friendliness, especially for first-time users.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Great System
Pros
The interface. The system is easy to use.
Cons
When patches are deployed, they don't seem to fix every issue in a controlled environment.
Response from ComplianceQuest
Thank you for your review! We're delighted to hear that you find our system easy to use with a user-friendly interface. We appreciate your feedback and look forward to continuing to support your needs!
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
ComplianceQuest reviewed by Brandon
Great but needs to improve in uploading time,
Pros
Lots of features that meet QMS requirements.Easy to use.Great design.Best complain and change management features.
Cons
Once in a while when i uploaded the long .docx document, software mentioned that just taking care of your daily business and will send the email to you. I got no email for it. Second, i got a hard time to get the complete secondary good pdf file after uploading the long docx file. No pdf file created or just the first page of pdf.The searching functions should be added more features.Need to provide more guidance and help.Customer service takes too long to response
Response from ComplianceQuest
Thank you, Brandon, for your review! We're delighted to hear that you appreciate the comprehensive features and great design of ComplianceQuest. It's wonderful to know that our platform meets your QMS requirements and that you find the usability to your satisfaction. We value your feedback and look forward to continuing to support your needs!
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Complaince quest for QMS
Suitable for fast moving environment.
Pros
All futures particularly Controlled Document and Complaint Handling Management are very useful.
Cons
Simple errors that need tobe resolved internally.
Response from ComplianceQuest
Thank you for sharing your positive experience with ComplianceQuest! We're thrilled that you find the Controlled Document and Complaint Handling Management features particularly useful and well-suited for a fast-moving environment. We appreciate your feedback and are committed to continually enhancing our services. Thank you for choosing ComplianceQuest!

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Great EQMS Platform
Pros
CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.
Cons
No features are missing in this platform which is very carefully designed and have all aspects to serve.
Response from ComplianceQuest
Thank you for sharing your thoughts on ComplianceQuest's EQMS platform. We're glad to hear about your positive experience with data visualization and quality management.
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
The Complete eQMS Package
Compliance Quest offers a powerful out of the box solution. I am excited to continue the journey with our company's deployment of ComplianceQuest!
Pros
Their out of box solution is comprehensive.
Cons
There are no negatives. I only wish we had partnered with ComplianceQuest sooner!
Response from ComplianceQuest
Thank you for your wonderful feedback! We’re thrilled to hear that ComplianceQuest is exceeding your expectations, and we’re excited to support your continued journey with the platform. Your support means a lot to us!
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Great Experience
Pros
Training features are the best, friendly user.
Cons
75 limit training procedures to job functions
Response from ComplianceQuest
Thank you for your positive feedback on our training features! We're glad you find them user-friendly and effective. We appreciate your insights and are continually working to enhance our offerings.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Multi purpose Healthcare QMS Application
Pros
All solutions/modules (CAPA, Document, Training, CO, Deviation, EHS) in one app. One of the top 3 QMS systems available in the market with very economical prices compared to peers.
Cons
May be the multiple signatures in one step.
Response from ComplianceQuest
Thank you for your valuable feedback. We're grateful for your recognition of our competitive pricing and market position. It's our pleasure to serve your healthcare QMS needs effectively.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Great working with EQMS
CQ is a great product that is very versatile. The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have.
Pros
CQ is a great product that is very versatile. The app is configurable to meet your needs.
Cons
It can be improved further using new technologies.
Response from ComplianceQuest
Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find it versatile and configurable to your needs.
We'd like to inform you that in our latest version, the user interface has been enhanced to provide an even more streamlined experience. Your recommendation is greatly valued.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
The Best for Product Lifecycle, Quality and Safety Management.
Pros
Customization is very secureConfiguration is very user friendly
Cons
Flow of complaint and capa moduleLatest changes of lwc are delayed to display
Response from ComplianceQuest
Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the customization and configuration secure and user-friendly.
Rest assured, we're continuously working to enhance our platform.
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Great Over all experience
The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have.
Pros
Easy to followConfigurableInterconnected so your data can be retrieved from the same platform
Cons
Report generation is a little complicated and doesnt allow other users to get the same level of information unless you change their roles.
Response from ComplianceQuest
Hello Mahaveer,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Your support has truly made a difference at ComplianceQuest, and we are incredibly thankful to have you as a partner.
Warm Regards,
ComplianceQuest