---
description: Review of Connect CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Connect CRM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1674/lead-generation/software) > [Connect CRM](/software/129520/vinsolutions)

# Connect CRM

Canonical: https://www.softwareadvice.ie/software/129520/vinsolutions

Page: 1 / 3\
Next: [Next page](https://www.softwareadvice.ie/software/129520/vinsolutions?page=2)

> VinSolutions Connect CRM is a cloud-based customer relationship management system specifically designed for the automotive retail industry. Connect CRM helps dealerships effectively process and nurture leads by integrating dealership systems, processes and tools to deliver a single view of the customer across the dealership. VinSolutions is a Cox Automotive brand.


Connect CRM gives dealerships full control of how leads are managed with fully flexible, customizable processes that can be changed by authorized users at any time. These customizable processes, as well as enterprise capabilities that enable multi-store dashboard views, make Connect CRM well-suited for dealerships of any size or structure.


Connect CRM enables trackable, multi-channel communication between salespeople and customers, with solution options for email marketing, texting and call tracking – all available within Connect CRM’s desktop view or Connect Mobile app.


The Connect CRM customizable suite of solutions also includes Performance Management, regular consultation with a dedicated automotive retail expert to optimize utilization. VinSolutions is OEM-certified by every major manufacturer and is Autosoft, CDK, Reynolds \& Reynolds and Dealertrack DMS-certified.
> 
> Verdict: Rated **4.6/5** by 36 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 36 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dealertrack
- **Founded**: 2006

## Commercial Context

- **Pricing Details**: Contact VinSolutions for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- CRM
- Contact Database
- Dashboard
- Document Management
- Email Marketing
- Financing Management
- Inventory Management
- Mobile App
- New Car Dealer
- Predictive Analytics
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Used Car Dealer
- Website Integration

## Integrations (7 total)

- CallRevu
- CallSource
- Calldrip
- Dealer.com
- Dealertrack DMS
- IntellaCar
- Quotible

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software)
- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)
- [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software)
- [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software)
- [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Great Product with endless options" — 5.0/5

> **Jason** | *4 May 2018*
> 
> **Pros**: We just recently signed up with Vin and this is hands down the best product Ive used in over 15 years in the business
> 
> **Cons**: None. Customer support is amazing. They even come out and train your staff on the features and benefits of their program

-----

### "Connect CRM Review" — 5.0/5

> **Rachelle Anne** | *28 May 2024* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: Our team leader enhanced our services by using this. It helps us to easily fastrack our customer's feedback for us to improve our customer service.
> 
> **Cons**: I haven't been experiencing any issues while using this software.

-----

### "US Centric CRM" — 3.0/5

> **Edgar** | *10 December 2020* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: - Lots of features, but not necessarily self explanatory
> 
> **Cons**: - Lack of Canadian specific feature
- A lot of things rely on Account rep

-----

### "In our opinion, it's the best" — 5.0/5

> **Michaela** | *1 December 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The tool has more information than you could ever need. So much so that it's overwhelming. Fairly easy to use once you learn it, and is very useful in assisting our staff in keeping up with leads and customers.
> 
> **Cons**: Because there is SO much information, it can be overwhelming to learn. I've been using it for many years and find new things and reports and ways to do things every day.
> 
> It's one of those systems that I don't know how the industry ever lived without. Vital for our everyday operations.

-----

### "Vinsolutions is by far my favorite\!" — 5.0/5

> **John** | *20 April 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The tech and development team at Vinsolutions is amazing\! We have customized our CRM at all different user levels to fit our needs. We even have some “custom” elements no one else has to search our inventory while desking to find the most profitable vehicles quickly and efficiently\!
> 
> **Cons**: You do have to work with tech support a lot to get the CRM tuned but once you get used to Vinsolutions it’s hard to work with any of the competition\!
> 
> Extremely satisfied.

-----

Page: 1 / 3\
Next: [Next page](https://www.softwareadvice.ie/software/129520/vinsolutions?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/129520/vinsolutions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/vinsolutions-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/129520/vinsolutions> |
| en-GB | <https://www.softwareadvice.co.uk/software/129520/vinsolutions> |
| en-IE | <https://www.softwareadvice.ie/software/129520/vinsolutions> |
| en-NZ | <https://www.softwareadvice.co.nz/software/129520/vinsolutions> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Connect CRM","description":"VinSolutions Connect CRM is a cloud-based customer relationship management system specifically designed for the automotive retail industry. Connect CRM helps dealerships effectively process and nurture leads by integrating dealership systems, processes and tools to deliver a single view of the customer across the dealership. VinSolutions is a Cox Automotive brand.\n\n\nConnect CRM gives dealerships full control of how leads are managed with fully flexible, customizable processes that can be changed by authorized users at any time. These customizable processes, as well as enterprise capabilities that enable multi-store dashboard views, make Connect CRM well-suited for dealerships of any size or structure.\n\n\nConnect CRM enables trackable, multi-channel communication between salespeople and customers, with solution options for email marketing, texting and call tracking – all available within Connect CRM’s desktop view or Connect Mobile app.\n\n\nThe Connect CRM customizable suite of solutions also includes Performance Management, regular consultation with a dedicated automotive retail expert to optimize utilization. VinSolutions is OEM-certified by every major manufacturer and is Autosoft, CDK, Reynolds &amp; Reynolds and Dealertrack DMS-certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7c0c530a-b25b-428b-9088-3fd08dd42044.png","url":"https://www.softwareadvice.ie/software/129520/vinsolutions","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/129520/vinsolutions#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":36},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Generation Software","position":2,"item":"/directory/1674/lead-generation/software","@type":"ListItem"},{"name":"Connect CRM","position":3,"item":"/software/129520/vinsolutions","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/software/129520/vinsolutions#breadcrumblist"}]}
</script>