--- description: Review of Cro Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cro Software | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Waste Management Software](/directory/4166/waste-management/software) > [Cro Software](/software/130885/cro-software) # Cro Software Canonical: https://www.softwareadvice.ie/software/130885/cro-software Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/130885/cro-software?page=2) > CRO Software is a cloud-based route planning solution that provides routing, invoicing, dispatching and asset tracking. The solution is designed for various sectors such as rentals, construction and demolition, oil and gas, waste and recycling, service and landscaping. CRO Software offers services such as waste and recycling, bin services, steel recycling and site services. For dispatching, the solution provides features including asset tracking, GPS tracking, inbound scheduling and mapping. Also, functionality for automatic routing enables users to build virtual routes using various route zones. CRO Software has apps for drivers that provide them with real-time data, shift logs, chat systems and alerts. Automatic billing functionality offers customer pricing, product pricing, asset type pricing and QuickBooks integration. With the help of an invoice processing feature, users can edit, save and send invoices. Also, the solution has a dashboard that allows users to generate reports on transactions and schedules. CRO Software provides mobile apps for Android as well as iOS. Support is available via online help desk, demos and phone. > > Verdict: Rated **4.3/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 52 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RapidWorks ## Commercial Context - **Starting Price**: US$400.00 - **Pricing Details**: Contact CRO Software for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing & Provisioning - Calendar Management - Check-in/Check-out - Commercial Properties - Compliance Management - Container Management - Customer Database - Customer Management - Customisable Reports - Customizable Fields ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waste Management Software](https://www.softwareadvice.ie/directory/4166/waste-management/software) ## Related Categories - [Waste Management Software](https://www.softwareadvice.ie/directory/4166/waste-management/software) - [Recycling Software](https://www.softwareadvice.ie/directory/4144/recycling/software) - [GPS Tracking Software](https://www.softwareadvice.ie/directory/866/gps-tracking/software) - [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software) - [Asset Tracking Software](https://www.softwareadvice.ie/directory/1560/asset-tracking/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.ie/software/116409/maintainx) — 4.8/5 (1005 reviews) 2. [Sortly](https://www.softwareadvice.ie/software/65289/sortly-pro) — 4.5/5 (951 reviews) 3. [Fracttal One](https://www.softwareadvice.ie/software/413016/fracttal) — 4.6/5 (1773 reviews) 4. [Limble](https://www.softwareadvice.ie/software/34626/limblecmms) — 4.8/5 (738 reviews) 5. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (944 reviews) ## Reviews ### "Cro has made our business much easier and faster to manage." — 5.0/5 > **JEFF** | *29 July 2018* > > **Pros**: I love how easy it is to schedule and track jobs and the drivers love the app for its GPS, how the jobs are displayed and tracked, and the ease for putting in landfill weights. > > **Cons**: A few minor wrinkles that are not even worth mentioning and I'm sure that once we have time to be properly trained that those wrinkles will disappear. We implemented the software during our busy season so that is why we have not had time for full training on CRO. With that being said CRO is very easy to learn and use even with basic training. Great job on developing this software\! ----- ### "It's a Journey" — 4.0/5 > **Diane** | *21 August 2018* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: One of the most productive features is the ability to assign drivers requests simply by dragging and dropping to appropriate column. Another feature I have found to be very useful is the Master Report. This page allows you to search, sort, and analyze data very effectively. The Map tracking and routing features is also being used frequently throughout the day to our dispatchers advantage. > > **Cons**: The biggest complaint I have is the lack of a written manual. Not every one is a visual learner. The videos are helpful but if you are just looking for a quick answer to confirm a proceedure before doing something in the program you have to watch the whole video and hope your answer is there. The customer support is exceptional; however, sometimes you just want to find the answer yourself without having to chat, email or call someone. The training we received was not very effective and was a big obstacle to overcome initially. Truthfully, I am not sure what the actual training process was supposed to be since ours did not seem to follow a typical formula. The other feature that is not positive for us is the "override" button. We feel it is a feature that should be able to be turned on or off. If your drivers are still learning and get frustrated with not finding the asset they are looking for they very readily use the override rather than reach out for assistance causing additional work for the dispatch staff. > > Our experience has been bumpy but we are slowly gaining momentum with the program. Overall we really like the program and as we gain experience and confidence it becomes more effective. The company personality is outstanding. Even with slight hiccups to our implementation of the program the support from the staff has made those challenges easier to deal with. ----- ### "Hoping this can help us fix a few issues because we had been overall happy with product tell updates" — 3.0/5 > **Sam** | *12 November 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: The dispatching has been very helpful and seems to work very well. > > **Cons**: Billing has some thigs that need worked out when we started (negatives were a problem) we found a way to work around it hoping they would fix it. Cro put out new updates leaving several invoices in limbo we were lucky we still were keeping a paper book trail and also making us hand write on 30% of are invoices. We have been told it might be fixed today , tomorrow or in the next up date which none have happened. > > We started started with Cro we were overall happy oher than a few problems in billing we were able to work around. They are very good with support and training but we have been frustrated with some of the updates that makes it hard on us the way we do billing considering looking in to other options. I have also heard of others new customers being charged less than us. ----- ### "Very happy using CRO as a waste hauler\!" — 5.0/5 > **Emanuel** | *1 March 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Ever since we started using CRO, we've effectively been able to stop using a whiteboard and paper to compile jobs. All stats about assets, asset history, customer information, and even driver feedback get recorded effortlessly. > > **Cons**: Vehicle tracking has not yet the best. If I was able to have drivers do pre-trip inspections using CRO, and automatically calculate Hours Of Service as well, it would be even more valuable. I currently use GeoTab, although it is integrated, I'm not sure what the point is in the integration. I think CRO could take the place of GeoTab's ability to tracking and record inspections. > > With CRO, I have been able to serve all of my customers that are recurring extremely effectively. One of our trucks does 100+ customers per day and getting the driver to know which bins to empty and not forget other customers is great\! Great customer service\! ----- ### "Helped clean up our inventory" — 4.0/5 > **Verified Reviewer** | *1 March 2019* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: - It's pretty easy to use. - Inventory tracking is easy. - Pretty reasonably priced. - Great to have GPS without having to have a seperate system. > > **Cons**: - When they update the system, something usually doesn't work correctly the following day. - The person who was training how to use the system, didn't train on the billing stating they wanted us to get use to the system first. They were supposed to call back and schedule an appointment for the training and never did. - Wish it had the option to create a pre-trip checklist for the drivers at the beginning of the day. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/130885/cro-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/130885/cro-software) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data