4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Crowdcast

Crowdcast helps businesses and content creators launch and manage webinars, question-and-answer sessions, workshops, live streams and online summits to engage with customers. The built-in customizable landing pages allow enterprises to handle registrations and capture leads via custom URLs, images, videos and descriptions. Crowdcast includes chat functionality, which enables professionals to communicate with attendees, delete comments, ban participants and invite users for sharing presentation, demo or other multimedia content. Features include HD streaming, website embedding, voting, data export to CSV files, password management and more. Additionally, managers can create multi-session events for summits, course or recurring meetings through a single registration page. Crowdcast enables teams to track audience, registrations, engagement level, conversion rate and events performance via analytics. Further, users can broadcast content across social media platforms like Facebook, YouTube and Periscope. It offers monthly/annual subscriptions and support is provided via FAQs, help center and other online measures.
Crowdcast Software - Your stage is ready
Crowdcast Software - The Studio
Crowdcast video
Crowdcast Software - Your stage is ready - thumbnail
Crowdcast Software - The Studio - thumbnail

Crowdcast pricing

Crowdcast has a free version and offers a free trial. Crowdcast paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Crowdcast Reviews

102 of 102 reviews
Sort by:
Phill
Phill
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2019

Awesome live casting

Crowdcast has enabled us to stream live into our digital community solution rather than needing a separate landing link, keeping the community focused within our main digital solution - the onsales we've achieved from the live Call to Action button has more than paid for the reasonable Crowdcast fees!

Pros

Crowdcast has some great features like embedding in various web environments, Call to Action sales option when live, 'green room' speaker preparation area and a Q&A option that includes being able to timestamp the relevant video location of the discussion.

Cons

Currently limited to 4 speakers on screen at any time.

Gleb
Gleb
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Great Make a community from your audience!

Overall, I love the service and can recommend it. It's easy to create and design your live sessions the way you want. It's powerful tool to make webinars, screencast tutorials, interviews and live sesssions with your audience. To avoid some technical troubles my recommendation is to use Google Chrome

Pros

It's online
You can build followers and send them emails
Good analytics
You can use 3rd party tools for broadcasting
CTA is a great feature to bring some traffic
Intuitive interface

Cons

Sometimes the image quality is not very good, and you don't know why it's like that (internet connection, server or smth elese)
You can't control positions of two different screens in a replay. (For example, if you want to have your face in the left corner of your screencasting)

Nicholas
Nicholas
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 13/7/2018

Crowdcast brought a connection to my work/audience.

Pros

With crowdcast I was able to share items with a variety of members, students, from across the state.

Cons

I don't have an issue with the product just the argument that there are so many free alternatives that offer similar options

Laura
Laura
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/8/2018

Such a huge fan of Crowdcast!

I can't imagine running my business without this app - its that good! Plus Erin and the team are fab.

Pros

I love this software because it makes delivering value to my community so easy. I use it for all my webinars, coaching sessions and classes and it makes it very easy for them to get the help they need from me as a service provider. The Q&A function is AMAZING!!!

Cons

There's nothing I don't like to be honest! The replays used to be poor quality, but they've introduced HD quality now and so that's made everything a lot easier.

Jonathan
Jonathan
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 14/1/2019

Great alternative to webinar tools

Pros

Crowdcast is a refreshing change to webinar software as it’s easier to setup and use than most products of a similar type to setup but it’s also great for scheduled live streaming. I particularly like the Q and A feature plus its handy to be able to link to past broadcasts.

Cons

It’s a bit pricey for free lancers like me, but if you use it a lot, it’s with the money.

Kevin
Kevin
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Well-designed software for hosting highly interactive webinars

I've been using Crowdcast for years. They have continued to come out with new, innovative features without adding bloat to the product. The support has always been top-notch: quick, friendly, clear, and generous. I recommend it to everyone who asks!

Pros

Here are my 4 favorite things about Crowdcast: (1) The registration page, the event page, and the recording page are all at the same URL. (2) Recordings are available almost immediately after the event. (3) It has great interactive capabilities, namely the chat and Q&A functionality. (4) Everything is nicely designed, so it's easy to get up and running.

Cons

In the early days, the recording quality was not good enough, but it has gotten better over time.

Dmitry
Dmitry
  • Industry: Translation & Localisation
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2019

Easily the best webinar software

I'm mainly using it to host webinars with my colleagues and exchange ideas. It's not for profit but rather to help others in my profession who're just starting out and might find the ideas and views of seasoned professionals valuable.

Pros

Super easy to reach. Great pricing/value for money. Support is super awesome too!

Cons

Nothing, really. From day one I was a huge fan and continue to remain one. Thanks for pouring your heart into it!

Meighan
Meighan
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Crowdcast is the only webinar software

I love it! I recommend it to everyone.

Pros

Crowdcast is seamless and so user friendly. I recommend it all of the time. I’ve used plenty of webinar software and I’ve never once had an issue with Crowdcast, whereas that’s just not the reality with webinar software. It’s powerful and seamless.

Cons

My biggest issue is that Safari is basically off limits, I personally use Chrome but many in my audience don’t. So there needs to be quite a bit of user onboarding because no one reads. It would be great if all browsers were accessible.

Cliff
Cliff
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/1/2019

Almost perfect

Overall, Crowdcast has proved a much simpler solution than our previous software and has eliminated problems we were having with buggy screen sharing, difficult registrations, and lack of payments integration. In short, it has simplified our webinar and teaching program significantly.

Pros

Crowdcast was simple to set up, easy to use, and most importantly, easy for my customers to log into and use.

Cons

The only drawback is the limit on 'on-screen' invites, so, it cannot be used for all my students and class situations

Alexis
Alexis
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 29/1/2019

Simple and easy to use webinar software

Good platform, recommended!

Pros

Crowdcast is very cost effective and easy to use. Other webinar platforms seem to be as much as double the cost. Crowdcast is simple to set up and gets the job done.

Cons

If you're looking for a lot of complex webinar features, crowdcast may be less than what you need.

Verified Reviewer
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 22/8/2023

Simple & Clean

Pros

I mean it just works, and it's responsive and easy to set up.

Cons

Needs a LITTLE more functionality when ti comes to emailing

Roxana
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2022

Great tool for webinars!

I was a very happy user for as long as it lasted.

Pros

We used this tool for such a long time for all our webinars, both demo and themed.

Cons

V.1. for the interface was a bit outdated, unfortunately.

Varvara
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

The best webinar platform I used to build genuine relationships with my audience

I am using Crowdcast for more than a year mainly for my membership site. I run about 4-5 broadcasts every month and I consider Crowdcast as one of my biggest partners to make my memership and business running. While there could be some minor technical issues the Crowdcast team is always there for me to answer questions and support. Moreover, their team is the best example of not just customer support but building the relationships and community of clients and including customers into working on improving the product, not just reporting the news about the updates.

Pros

My most favourite feature is that the replay of the webinar is available right after the end of the broadcast ob the same link that the broadcast was. It saves me so much energy and time. I can finish the webinar and have a break not rushing into downloading the recording, uploading it to my website and informing about it all those who missed it. I love Crowdcast for all the nice and extremely useful details like chat with avatars, call to action button, green room for speakers.

Cons

Hard to tell. I think I have most troubles with quality of the video but I guess the reason of this is my Internet connection.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 19/2/2019

Easy to use

Works well for what it’s designed to do.

Pros

Very easy to use platform for live webinars.

Cons

It’s was not as easy to switch from screen to slide.

Amber
Amber
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

So beautiful and easy to use

I love their customer support. They go above and beyond. On my first webinar, they stayed on the entire time just to make sure that things went smoothly!

Pros

I love how fast you can set up new webinars. I also love the q&a feature so that viewer can be most efficient with watching the replay.

Cons

For recurring webinars, reminder emails are only sent for the first event. It seems silly that there is not a way to change that.

Val
Val
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2019

The only webinar/workshop platform you need

Pros

Crowdcast is easy to use and makes for simple sharing after. The two most powerful features:
1) Automatic recordings at the same link.
2) Q&A with the ability to jump ahead to your question.

Cons

Not much! There's little to nothing I would change about the experience as a presenter or a user.

Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 21/4/2021

Easy to use, but broadcast quality is unreliable

I really do wish we could continue to use Crowdcast because it's so user friendly, but the picture quality is too unreliable.

Pros

I loved that it was so easy to use. The Poll/Q&A features worked well.

Cons

The broadcast quality was extremely unreliable and inconsistent. Despite our having excellent bandwidth and upload speed, the picture quality was sometimes so bad, we had to restart part way through. We finally finished our webinar series via Zoom, which proved to be much more stable. We followed all the suggestions given by Crowdcast tech support but nothing helped.

Steven
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

review of Crowdcast

I've been using Crowdcast for about a month. I switched to it from Zoom because of lower prices for similar features and a friendlier feel. So far, I've been very satisfied. I've had so many questions that I've gotten to know the support people by name. They've always been friendly and helpful, even though some of my questions were fairly dumb.

Pros

Lower cost than Zoom
Ease of use
Direct integration with Drip (my CRM software)
Friendly look and feel
Fast, accurate support via email and chat
A support person volunteered to be on my first webinar in person to answer questions and help out if needed. I found that very reassuring when facing 250 live attendees on software that was new to me.

Cons

At the very start of a broadcast, it takes about 5 seconds for the picture to come into focus. I'm not sure whether this is caused by Crowdcast or my webcam, but I did not see it on Zoom.

Crowdcast handles webinars only, not meetings. You can have only 4 people onstage at once, or 3 people and a screen share. I'm okay with this, but you may not be. Because of this, I plan to continue using zoom for support group meetings.

Kali
Kali
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 7/3/2018

Good for simple one-way broadcasts.

Pros

I like the amount of people you can add to a webinar. Seeing all the comments is great as well, and the video quality seems decent.

Cons

The inability to talk via voice with the presenter, and the question box and voting are hard to access. I haven't tried customer service.

Nate
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/3/2019

My favourite Livestreaming platform

As a livestreaming online creator of music, podcasts and more, supported by Patrons on Patreon, Crowdcast enables me to deeply connect with my online tribe. They also give me most control of my data, so I can access emails of attendees, deep stats and more. basically, they help me do what I need to do and stay out of the way, like a good middleman should

Pros

Total control of the conversation and data of my community

Cons

The price, it's definitely a premium product and, though I know the valid reasons for it, the price is challenging

David
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 5/4/2019

Crowdcast NEW USER

Really great! Customer support are responsive, knowledgeable, and helpful when it comes to support and/or questions about using Crowdcast. As first time users, we have a lot of questions (as they could attest to!). But they always take the time to address them in a timely manner (whether via Chat or phone).

Pros

My team was doing an RFP for a platform to host a series of online virtual events and panel discussions. The reason we selected Crowdcast (twice mind you, we have 2 licenses!) and why I loved their software the most was the ease of use, for both me the client, but also my attendees and registrants! Signing into the platform and accessing my events is a cinch! The UX is beautiful and it gives my events a modern and professional look and feel.

Cons

I am not a fan of the Magic Link, it is a clunky process for return users.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2018

Easy to use with lots of power user features

Great! I had some questions and they answered promptly. Then using it was seamless.

Pros

The overall setup was very streamlined and made it easy to access all the features I'd need to interact with viewers. While there are some free video streaming services, this is the one that professionals and legitimate digital conferences will use.

Cons

Can't really think of anything right now.

Millicent
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2019

Easy and Efficient to Use

The customer service was great!

Pros

I loved how easy this product was to use for myself and participants. I was finding many webinar products overly complicated. This product was amazing!

Cons

I would like to be able to add an admin to the webinar.

Alternatives Considered

EasyWebinar

Reasons for Choosing Crowdcast

The software was not user friendly.

Switched From

Zoom Events and Webinars

Reasons for Switching to Crowdcast

The price and the ease of use
Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

So easy, most streamlined software I’ve used!

AMAZING, EFFORTLESS

Pros

I love the ease of webinar set up - it takes as little as five min to plan a webinar!

Cons

Sometimes I get confused on how to go full screen but also see the chat - I often pull up the webinar on my phone to read the chat so that on my computer my PowerPoint can be full screen!

Holly
  • Industry: Wholesale
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/12/2018

Crowdcast is great for interactive meetups

I've used crowdcast for many virtual meetups and conferences and it's so great to be able to interact with the viewers and hosts alike.

Pros

That you can chat, ask questions, answer questions live. Works on desktop and mobile, and mobile app!

Cons

Pricing isn't the best for micro small businesses if they don't use it super often.

Angela
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 8/2/2024

Best I've used

Over the past 4 years I've developed a great relationship with Crowdcast and always feel that I can ask for a feature and the updated version last year incorporated a lot of great suggestions.

Pros

Having used Crowdcast for the past 4 years, I've found the site really user friendly.

I also use Zoom, Google Hangout, TEAMS, GoTo webinar etc. when my clients are organising sessions, but find that for webinars, Crowdcast is the best option.

The customer support is always very good with follow-ups to make sure everything is okay when you need help.

Cons

The only thing that I have frustration with is that when running multiple sessions, it doesn't put them in reverse order in the lobby, so you have to scroll down many times to get to the one that you want. I have raised this though and so by the time you read this, it may have been resolved :-)

Verified Reviewer
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 2/9/2024

Crowdcast Makes Webinars Fun

Crowdcast has become our favorite way to hold events and webinars.

Pros

I like that we can create events that reach our audience wherever they are.

Cons

It would be great if the chat feature works on repeat views the way is does live.

Alternatives Considered

YouTube

Reasons for Switching to Crowdcast

We liked using a platform designed specifically for our needs.
timothy
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/9/2023

A must for Patreon users and anyone need a Pay Wall for events

I have used Crowdcast for about 3-4 years now. Yes, I get technical issues sometimes, but I do get really swift support from the support team and things are resolved fast. If you are in the US or UK time zones, that support is pretty much instant in office hours. I work with a number of other software vendors and Crowdcast support is definitely the best.

Pros

Ease of setting up an event and cloning an old event for a new one. The Patreon integration works well to ensure I can run Patreon-only events and making it easier for Patreon members to log onto crowdcast events. I like the Pay Wall as well and linked to my Stripe account for fast payment processing and all very secure.

Cons

Notification features - I would like more options to define notification emails to attendees and an easier way to mail all followers. You can easily email all attendees to an event, but you also have followers over time and I would like to email them and market to them.

Tue
  • Industry: Sports
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2023

Powerful and smooth webinars

Pros

I like that Crowdcast enables me to run everything live in the browser. It has the power to run advanced webinars with video content, chat, Q/A and polls running smoothly. Video and audio quality is good, and customer support is really friendly and helpful. I've been running webinars for years on crowdcast, several times a month with only minor technical hiccups. Crowdcast is mostly a very solid platform that helps and does the job with ease.

Cons

Sometimes new participants gets confused and struggle to understand the interface. There's a bit of a learning curve to get over.

Alternatives Considered

Zoom Workplace

Reasons for Choosing Crowdcast

Stability, features and customer support on Crowdcast was better.

Switched From

WebinarJam

Reasons for Switching to Crowdcast

Crowdcast is more streamlined and simple than Zoom, and most importantly, doesn't require installation of client software.
Shawn
Shawn
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2023

Great platform. Great support. We're very happy with Crowdcast

As a live event producer, covid almost closed our company. Being able to pivot to online events, inexpensively and easily by using Crowdcast, literally saved our company. And now that we are back to in-person events, we can now offer hybrid events and stream all of them via Crowdcast. Win-win.

Pros

Easy to setup, easy to run live events, everything is recorded, very low pricing compared to other platforms, very reliable, and very good support.

Cons

Nothing i can think of. It does everything we need, we have no complaints.

Reasons for Switching to Crowdcast

Price, ease of use, stable platform, features, and service.
Gleb
  • Industry: Venture Capital & Private Equity
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

Great tool to organise online webinars and presentations

Very good product, helped us organise nearly 100 events.

Pros

Simple product, made by developers that care about their customers. Does what it needs to do quite well.

Cons

No in-person event management, no free version.

Reasons for Switching to Crowdcast

Had all the features we needed at a reasonable price.
TANYA
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 29/11/2023

consider over zoom

Pros

multiple screensharing and able to invite onto stage

Cons

users struggle to log in and quailty of streaming sometimes poor

Christy
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2023

A great solution for webinars

Pros

My favorite feature of Crowdcast is how it handles chat and the Q&A. I love that the Q&A has its own section with the ability for registrants to upvote any questions. Plus, the ability to timestamp each question/answer for ease when viewing the recording. I'd also be remiss to not mention their outstanding customer service - always friendly and helpful.

Cons

I'd love to see some of the features like live streaming available on the Lite plan.

Louise
Louise
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/2/2023

Long term User who loves the product for live events

I've used Crowdcast to run events for the last 5 years and it's been integral to the success of me growing my network and helping people learn about the industry I work within.

Pros

Crowdcast is so easy to use. It allows me to host really professional events without needing in depth technical knowledge. It's a great way to build an audience and community

Cons

I can't think of any ways in which I'm unhappy with Crowdcast, it does perfectly suit my business needs

Suzette
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Works great for teachers

I use Crowdcast as a way to deliver live or recorded training sessions. It's a simple way to test out this method of service and communication without getting into custom platform building or anything complicated for video storage.

Pros

I really enjoy the ease of use, both for myself and for newbies. I appreciate the detailed instructions for how to connect and how to invite others on screen - I send those all the time to new students and guests. It takes just a few min to set up a livestream, and it's a very easy to understand environment. The customer service for Crowdcast is very responsive and helpful. Anytime I've had a question or needed clarification, the team responded right away (I integrate my Crowdcast with Patreon, so from time to time, there are questions that come up with that because Patreon itself is unfortunately NOT as quick to respond as Crowdcast). I've recommended Crowdcast to several friends and organizations :) It is a little bit on the expensive side for a small business, but when I compare it to other available services for livestreaming or conferencing, no one else has this type of value.

Cons

The only thing that is a little awkward is the switching from camera to screenshare, such as when I want to show a Powerpoint. It's not completely seamless - your audience will see you do the action, and there is some delay. But if you're a calm and just very casual presenter, you can cover this lag time smoothly without it seeming weird to the participants.

The only other suggestion I would have for Crowdcast is to create a means to organize and present collections of your livestreams. Your events appear in your archive as just a chronological list, instead of being able to be organized by topic or group. As a Patreon user, I can get around this because on the Patreon side, I can do that organizing. But if Crowdcast were my primary landing point for someone, it would look messy.

Kacey
Kacey
  • Industry: Venture Capital & Private Equity
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2019

A fresh, new way to do webinars

Crowdcast has been our go-to product for live online events for the past 3 years. We connect with our audiences in many different of type of events online - from webinars, to Ask Me Anything sessions. The authentic way that we can connect with them on Crowdcast really helps us build relationships and help them out.

Pros

Crowdcast is a fresh looking platform and very interactive. It is an easier and better way to interact with users online, versus traditional "webinar" platforms and systems. It has functions that really help you engage with your audiences, and also helps them interact with each other. The event functions like submitting questions and chat box area really helps bring the events to life and makes them fun.

Cons

I've found that for guest speakers who may not be "tech-savvy" sometimes have issues logging on or understanding how to use the product. Usually once trained, it's smooth. Only other downfall is needing to make sure what browser you are on since it cannot function in Safari, and we have a lot of Apple users.

Connie
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 22/7/2019

Love my Crowdcast!

My events move and have everyone in on the chat. They don't simply "feel" involved but they truly "are" involved! That is what I boast about my show and happy I found CrowdCast.
I really don't like talking about it to others. It helps make my show stick out. When I discuss the joy I have with others, they then go purchase it. Ugh. Then my show is not as unique. I want to be the only person on the planet to use it. :)

Pros

I love the interaction, it's the most important for me. Now I can take it on the road with me for live chats and live streams. Like the Crowdcast team. They listen, respond, help you out one on one and they continuously add new features to the platform that keep moving it forward. Love the different ways of pricing on each event. I keep learning new features each time i use it. Love that we can chat before and after events. Can Download, change and archive events. I can't say enough about this platform and the team. So many options! Again the support is great. That, I'm finding, is rare! Amazing! Would love to have stock in this one!

Cons

There are problems with fuzziness at times. It's unpredictable, but happens. Would like a sexier store front with choices of a Light or Dark theme and to categorize my videos when members go back to watch them archived, so they can find the different collection of events. Would like fonts/lower thirds to choose from but I'm old school. These are tiny details that they know about and are addressing.

Larry
Larry
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/2/2019

my crowdcast disaster

We attempted to host a Facebook Advertising Summit event via crowdcast, on january 24th, there were around 14k sign ups with maybe 3k live attendees (we will never know the full number though, since crowdcast was down). It was a major event that our team spent a lot of time and effort to prepare. Immediately we were inundated with over a thousand support requests of users complaining that crowdcast was frozen. Approximately 25% of our sales resulted in returns due to technical issues with crowdcast. Users were very angry for having blocked off their day to access this content, but it wasn't streaming at all. Major issues persisted for the entire day, randomly booting users off the platform, and was overall a spectacular failure. If you have an important company event you are working on, and if you are OK with being completely sabotaged by crowdcast, then i suppose this is the software for you.

Pros

there was nothing remarkable about this software other than a shocking number of bugs, horrible product instability issues, and an unapologetic CEO who seems to be oblivious to these and other serious issues.

Cons

crowdcast is extremely buggy. According to correspondence with Crowdcast's CEO, their database "locks up" from time to time when lots of people try to sign in, which makes it so that nobody can watch the live event. This seems like a pretty huge design flaw given that the purpose of this software is to host events with a few thousand people. We tried to stream our live event through this platform and received thousands of user complaints saying they couldn't access the livestream to the event. This software is supposed to do one thing (live casting of a video stream to thousands of people) and it fails miserably at doing that one thing.

Dmitry
Dmitry
  • Industry: Translation & Localisation
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/7/2019

The absolute best webinar platform in the galaxy

We hosted over a hundred webinars on Crowdcast and every single one of them was absolutely amazing. Can't wait to start recording the next season of our webinar series.

Pros

If I was to pick one thing I'd say it's the way the platform is built. They built great foundation from the very beginning and continue to add to features and functionality that makes this platform absolutely amazing for anyone who needs to host webinars or online conferences. The possibilities are endless with Crowdcast.

Cons

It's price is a bit too high for small business or entrepreneurs. I wish they had better pricing model as for now it targets bigger podcasts and content creators.

Alternatives Considered

Zoom Workplace and GoTo Webinar

Reasons for Choosing Crowdcast

The previous platform that we used was shut down and we had to use Crowdcast instead.

Reasons for Switching to Crowdcast

User experience and functionality. Crowdcast seems to be doing something that is much simpler yet more powerful.
Mandy
Mandy
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 20/8/2019

Affordable and Easy to Use

We've had an overall good experience using Crowdcast. I like the support materials and support chat and we like the user experience for ourselves and for our users.

Pros

I like that this program is affordable and easy for our team and our users to use. We use Crowdcast for our Sales and Customer Support Training webinars. We really like that the webinars are automatically recorded and saved to our team page for our users to watch any time. We also like the ability to save custom polls and calls to action in each webinar. The customer support team has been very helpful too.

Cons

We've had some issues with the quality of the screen share and audio in some of the recordings, but the customers support team has been helpful in providing suggestions to improve our webinar recordings.

Alternatives Considered

ClickMeeting

Reasons for Choosing Crowdcast

Crowdcast was a better user experience.

Switched From

ClickMeeting
Cory
Cory
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Easiest webinar software out there

Overwhelmingly positive. The team is responsive and helpful, and even fun to work with. I do weekly broadcasts with my students, and occasionally a webinar with 1,000+ attendees. Always works like a charm for me.

Pros

I've used any number of competing webinar products. Crowdcast is the easiest to use of all of them. The ability to easily simul-cast to Facebook and Youtube is a big plus, but the best part is that it just works in your browser. There's nothing to download unless you are going to broadcast.

I have an audience of technophobes and Luddites, and even they like it.

Cons

I wish there were more directly built-in integrations, especially with Infusionsoft, but Zapier makes that work.

Steve
Steve
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 24/10/2018

Crowdcast is the best tool for live video streaming / discussions / collaboration

Pros

I LOVE how easy it is to set up a session, the chat and poll and questions features are clever and seamless, and the quality of the streaming platform itself is fantastic. On top of this, their support team is incredibly generous and helpful in getting you up and running! The deep integration with Drip is great, as is the ability to send out your streams to other places. Overall it's great software and my #1 choice for live video broadcasts at the time of this review!

Cons

I don't love that people need an account to join your stream, it's the one drawback that's fairly annoying. In the long run I can see how it makes it easier for attendees if you're live streaming regularly, but it does sometimes feel like I'm building Crowdcast's brand, which for paid software is a bit strange. I'd also like to see functionality that can let you play video and audio inside Crowdcast. I know right now they've made it so it integrates with other tools that do this, but it feels like a stop-gap measure, when really they should be just incorporating more features like this that can give Crowdcast users an edge when it comes to delivering professional live streams. I really think this platform has the chance to be the Eventbrite of live video if it continues to push the boundaries of its feature set.

Chandler
Chandler
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Easy streaming software

Crowdcast solves the need for a live broadcasting software that can handle a daily live experience with little to no problems.

Pros

I manage a daily live show via Crowdcast that streams to Facebook and YouTube.

Crowdcast makes it incredibly easy to have several different hosts and technical people creating the shows.

Cons

No microphone input availability to use headphones on the software itself. It’s really irritating to have to adjust chrome setting every time.

Rebecca
Rebecca
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

I love Crowdcast!

Crowdcast are great, one of the most responsive platforms and always looking to improve and engage you as part of that process so you get what you want. I love them!

Pros

What I love most is that the automatic replay feature. This is huge for my business as it means that if a client misses a call they can gain access immediately and it has the same link to access it so it's really easy for them to be able to jump onto the replay - low drama! This takes so much pressure off me to get the video uploaded and the audio ripped out. I also love the chat box thread - my clients really value being seen so it works perfectly.

Cons

It took me a wee while to get used to screen sharing but now that I have it sorted it's all good!

Lynna
Lynna
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Revolutionary Product; Stellar Support

Brilliant. Absolutely brillant. Worth every penny.

Pros

Crowdcast is imminently well designed to foster both community building and audience growth. Interaction is smooth and virtually delay-free (much better than on, say, Facebook live). Options for polls, and the time-stamp-able Ask a Question feature raise this live video platform to the next level. Replay is seamlessly available nearly immediately in the same space and can be watched at high speed. I've livestreamed directly to YouTube and Facebook without a hitch. Any time I've needed help, one of the Crowdcast staff has replied promptly with accurate and thorough information and suggestions. They are also incredibly responsive to user feedback and feature requests.

Cons

I'd love it if they had an admin option so that my VA could moderate comments for me while I speak.

Marc
Marc
  • Industry: Fine Art
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

Terrific tool for paid live events

I use Crowdcast primarily for paid livestreams, and it works really well for this. Set up the event, connect your Stripe account to received payments, and start promoting it. Crowdcast even sends out reminder emails to all signups prior to the event.

Pros

Super easy to set up an event and charge for it, which is what I've used Crowdcast for primarily.
I love that it keeps a recording of the livestream, which I can continue to charge access to.
No need for additional software, hosting, or other services. It's all-in-one.
Terrific customer service!

Cons

I really can't think of any. It does everything it promises to do, and whenever I've had a problem, Crowdcast's team were super helpful.

Joy
Joy
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/1/2019

Not just a webinar/podcast tool!

Internally, we found an extra bonus. We use Crowdcast to keep transparent records of our nonprofit board meetings.

Pros

I love how supportive the staff and community were when I didn't know how to do something. There's a great network of people doing this webinar/podcast thing who became kind of a community as we were just starting up. I also love the ability to bring participants up on screen real-time, and it is helpful being able to integrate with OBS, Facebook and YouTube to make sure we stay informative and connected.

Cons

We couldn't broadcast from our phone... they're working on it!

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

We were able to get up and running quickly.

It was the first time our organization did a live-streamed training and it was a big success. The customer service was 5 stars!

Pros

Using Crowdcast was very intuitive. We were able to get up and running quickly. As our needs became more sophisticated we were supported to develop our programs more completely.

Cons

At first I was frustrated that we needed to go to an outside provider to handle the payments for the broadcast but this turned out to not be a problem because of the excellent customer service we received.

We did receive some complaints from people who did not have a strong enough signal to maintain the broadcast throughout. This problem was on their end but it did keep us from reaching some of our audience.

Ryan
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 22/2/2019

Crowdcast is a nimble tool that helps you grow your audience

My experience is that Crowdcast support team always has my back, and they are making something that is hyper focused on crowd interaction instead of trying to be an everything tool like zoom.

We still use Zoom for meetings and for events with extra functionality, but Crowdcast is our go to platform for quickly creating events we know our audience will attend and engage with.

Pros

Right now this is the fastest way to spin up a new webinar event and start getting registrations from my audience. When we switched to crowdcast we saw an increase in participation, chat, Q&A engagement, and replay views of our webinars.

We also saved over 6 hours of work per webinar which meant we could afford to do more webinars, more often.

It wasn't until after hosting a couple webinars that I realized the real magic of crowdcast. Each event has the same URL for registration, live webinar, and playback. This could be embedded into any website and simultaneously broadcast to my social accounts. This basically allowed us to multi-purpose every event in ways that aren't possible even with powerful platforms like Zoom.

Cons

Crowdcast is browser based, and when it comes to meetings it doesn't compare to zoom. To use crowdcast you need to understand that it's not the "everything" tool but it's a way to create webinars quickly that people will enroll and engage in.

Christopher
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 14/1/2019

Great experience except for registrations

Live webinars have been one of the better ways to get paid subscribers for our particular SaaS app. If it weren't for the registration setbacks (low conversion rates from the sign-up page), we would probably stick around and refer it more to others.

Pros

Crowdcast has a great feature set, it is easy to use and quick to set up an event, which is not the same experience for other products like it. Definite kudos to Crowdcast in set-up. Customer support was good, but not necessarily memorable or above-and-beyond. The price point was in line with other software solutions in the webinar space.

Cons

The registration process for attendees was unfortunate with Crowdcast, which was a real bummer. Conversion rates on a sign-up page weren't good enough for our use, and trying out a couple other webinar solutions/software options showed us the sign-up conversion rate through Crowdcast was lower than the others. We had enough attendees/people who wanted to attend who had problems logging in/attending once they registered so we honestly had to find another webinar solution than Crowdcast.

102 reviews

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