--- description: Review of Dealertrack DMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dealertrack DMS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Dealer Software](/directory/4154/auto-dealer/software) > [Dealertrack DMS](/software/131170/dealertrack-dms) # Dealertrack DMS Canonical: https://www.softwareadvice.ie/software/131170/dealertrack-dms Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/131170/dealertrack-dms?page=2) > Dealertrack DMS is an auto dealer management solution that helps businesses streamline operations related to rental agreements, document management, service dispatching and more on a centralized platform. It enables staff members to access the built-in manufacturer database to extract pricing data, create estimates, and convert quotes into repair orders. Dealertrack DMS allows employees to create, track, and manage daily rental agreements based on multiple classifications, such as warranty, loaners, insurance and retail. The service dispatching tool lets administrators assign work orders based on repair priority, vehicle promise time and technician skill levels. Additionally, managers can use the in-built analytics dashboards to consolidate reports, monitor progress across KPIs, forecast dealership requirements and prioritize tasks. Dealertrack DMS facilitates integration with several third-party CRM, marketing, inventory, document management, accounting, payroll and other solutions. Pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **4.4/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 116 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dealertrack - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact Dealertrack DMS directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Appointment Management - Barcode/Ticket Scanning - Buy Here, Pay Here - Contact Database - Customer Database - Customer History - Customisable Reports - Dashboard - Document Management - Document Storage - Financing Management - For Automotive Dealerships - Forecasting - Inventory Management - Inventory Tracking - Lease Tracking - New Car Dealer ## Integrations (23 total) - AutoJockey CRM - AutoPoint - CCC ONE - CloudX - Connect CRM - Datacube - Dealer Car Search - Dealer.com - Dealerlogix - DocStar ECM - Elite EXTRA - Essentials - InventoryPlus - Kimoby - Mastermind ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) ## Related Categories - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) - [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software) - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) ## Alternatives 1. [Carsforsale.com](https://www.softwareadvice.ie/software/84039/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.softwareadvice.ie/software/97148/automotive-crm) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.softwareadvice.ie/software/83562/dealercenter) — 4.9/5 (1479 reviews) 4. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1294 reviews) 5. [Dynamics 365](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews) ## Reviews ### "DEALERTRACK REVEIW" — 5.0/5 > **CHRIS** | *25 July 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: THE EASE OF SUBMITING APPLICATIONS TO MY DIFFERENT LENDERS. > > **Cons**: I HAVE NO COMPLAINTS ABOUT THIS SOFTWARE. ----- ### "Customizable and Easy to use" — 5.0/5 > **Verified Reviewer** | *22 April 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Very diverse DMS for the money. Switched from one of the other big three to Dealertrack and after we got our feet wet, you couldn’t make anyone go back. > > **Cons**: Need to ensure you take this rare time to start fresh and clean up your accounting and processes. No sense in bringing the old ways to the new set up (and typically you don’t switch a DMS often). We, unfortunately, did not do our due diligence and the implementation folks are going to do what you ask- which was foolish on our part. Because of that we had a few months after where it was not as smooth as I would have liked ----- ### "When it works it is acceptable." — 3.0/5 > **Verified Reviewer** | *5 December 2018* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: When it is up and running it is useful and would be great, the idea of what it can do is exactly what you would want. If I want to see the service history from the last year I couldn't get all the information I needed. Not sure if this is because we didn't have the software integrated correctly or what. > > **Cons**: Had problems logging on in the morning when I first got to work. The Vin scanner doesn't always read on the first try, have to scan and scan to get it to read. The mobile application just didn't work fast enough. I often had to go back to my desk to get all the data I needed and by then it was too late to capitalized on the initial interaction with the customer. ----- ### "Dealer Track - Affordable DMS solution" — 4.0/5 > **Verified Reviewer** | *15 September 2018* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: \>Overall Cost is the normal variable in choosing the DealerTrack DMS \*Cheaper Dealer solution than either CDK or Reynolds \&Reynolds \>Some Aspects of the DMS can be Automated even though the overall solution is FTP based. \>Navigation is not too intensive \>Able to set up Auto run extractions for provision to a CRM Solution \>Setup of reporting and or File runs is normally easily accomplished \>Offers In house Integration with Service App X-Time > > **Cons**: \>Reporting is not as extensive as offered by other DMS providers \>X-Time integration can be spotty at times \>Limitations on the amount of Historical data that is maintained within the DMS, remaining Data is archived and is not as easily accessible. \>System is not Live update for Automated reporting \*Example: Automated reports set up today do not get recognized by the system as such until the nightly update occurs. \>Seems to be fewer people available at a dealership that possess the proper admin access required for setting up reports or reviewing High end information. > > Overall, it is not as good as some, yet still better than others. It tends to be one of the better affordable DMS available. ----- ### "DEALERTRACK" — 5.0/5 > **Verified Reviewer** | *15 February 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: DEALERTRACK IS VERY USER FRIENDLY AND I LIKE ALL THE REFERENCE MATERIAL AVAILABLE. > > **Cons**: I DO NOT LIKE THE FACT THAT IS SOME REPORTING YOU CAN'T REFERENCE TWO YEARS TOGETHER. YOU HAVE TO PRINT EACH YEAR SEPARATELY. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/131170/dealertrack-dms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/131170/dealertrack-dms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data