About CrankWheel

CrankWheel is a screen sharing software designed to help sales teams connect with prospects and share screen to view presentations in real-time. Links can be shared via email or SMS and clients can join from any device, including mobile, without downloading an app. The platform enables managers to schedule meetings, track attentive or inattentive customers and display specific content on the screen. CrankWheel allows team leaders to define role-based permissions among staff, gain insights into teams’ performance and review audit logs. Meetings or stand-alone screencasts or webcam captures can be recorded and stored in CrankWheel's cloud. Recordings can be shared as sales emails with an animated video preview, with engagement tracking for video playbacks. CrankWheel offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier and Salesforce. Pricing is based on monthly subscriptions and support is extended via phone, email, knowledge base, video tutorials and other online measures.
CrankWheel Software - Share your screen to any device with ease.
CrankWheel Software - Friction-free screen sharing.
CrankWheel Software - Real-time preview of how our viewer engages with your screen. Get alerts when the viewer stops paying attention.
CrankWheel Software - No install required for viewers. Just one click to view your screen, no setup prompts to delay your viewers.
CrankWheel Software - Works on any device. No app needed for your viewer.
CrankWheel video
CrankWheel Software - Share your screen to any device with ease. - thumbnail
CrankWheel Software - Friction-free screen sharing. - thumbnail
CrankWheel Software - Real-time preview of how our viewer engages with your screen. Get alerts when the viewer stops paying attention. - thumbnail
CrankWheel Software - No install required for viewers. Just one click to view your screen, no setup prompts to delay your viewers. - thumbnail
CrankWheel Software - Works on any device. No app needed for your viewer. - thumbnail

CrankWheel pricing

CrankWheel has a free version and offers a free trial. CrankWheel paid version starts at US$39.00/month.

Starting Price:
US$39.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Browse CrankWheel Reviews

69 of 69 reviews
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Bryce
Bryce
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/5/2022

Great extension for over the phone sales!

I have been using this for over 2 years and I have not found anything better than this.

Pros

I use this extension every day to explain different types of health insurance plans. This has been a life saver to help build value and credibility over the phone.

Cons

It is slightly costly in my opinion, but it does get the job done and is very easy to use.

Peter
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/3/2020

Great tool to easily share the screen an show our product while calling via phone

Great. Easy and simple.
If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Pros

The easy way to share my screen.
It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :)
The other person has just to click on the link. Almost every body is able to do that :)

Cons

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Ila
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 9/11/2016

Great! Till now not required support from your side

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice feature so i can kick skype from my system. :)

Pros

With network low bandwidth I can share without any interruption.

Cons

If i want to share same chorme tab then its little hard then screen sharing.

Jared
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Great Product!

Using Crankwheel to explain health insurance has been incredible for my business and my clients. The tech is sound without glitches or bugs so my clients feel comfortable. It's a very seamless integration and process. I love having the option to redirect clients to a landing page once the meeting ends. Great product!

Pros

The tech is sound without glitches or bugs so my clients feel comfortable. It's a very seamless integration and process. I love having the option to redirect clients to a landing page once the meeting ends.

Cons

Really nothing to complain about. Of course who wouldn't love if it was free but I understand it's a business.

Seth
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/12/2019

It just works great all of the time

We use Crankwheel because it's easy and requires no installation.

Pros

Ease of use and dedicated URL for my company. Customers don't have to install anything.

Cons

Can't find anything. It exceeds my expectations and the pricing is great.

Alternatives Considered

TeamViewer Remote

Reasons for Choosing CrankWheel

Nothing to install and the how easy it is.

Reasons for Switching to CrankWheel

Nothing to install and it's very simple. I can't say how much I love the custom URL>
Michael
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

The BEST Screen sharing software for customer service reps

fully satisfied from the interin development stages all through the years until now.

Pros

I have remained extremely pleased with the developments with the Crankwheel platform - think of the ability to seemlessly engage with your customers on your site immediately - but added to that you can also share camera and see your customer while working on your site with them. This is a definite gamechanger - WHY - Because it happens all from a call and nothing for your customer to download

Cons

I have absolutely NO cons that i can think about CrankWheel - the reason is because it is a continued growing and evolving with the times - the only con might be there are none to find

Response from CrankWheel

Thank you so much, Michael! I'm thrilled that we continue to provide value for you.

Replied 29/11/2024
Scott
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

I love CrankWheel, it cranks your sales to a new level!

I could go on and on, but basically CrankWheel's ability to let a client visualize charts, either on their phone or other devices, that is a game changer. It also helps develop trust, "seeing is believing" type of tool.

Pros

I love how super simple it is to use for both myself and my clients.

Cons

I have nothing bad to say about CrankWheel. Nothing.

Marina
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2024

Sharing is caring

Pros

I like that is user friendly, it is well thought and well designed. I love that you can keep your recordings safe in the cloud and that it is so easy to use!

Cons

Nothing at the moment. I felt very comfortable trying it and then used the free version for a few presentations afterwards and it went very well! :)

Angie
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/9/2024

Excellent Product

Superb experience. It was easy for me as well as my clients!

Pros

I love that I am able to share my screen so easily with my clients.

Cons

There is nothing I did not like. It's genius!

Daniel
Daniel
  • Industry: Research
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 8/9/2022

Simple and Functional: All you need in a screenshare extension!

CrankWheel allows me to view my students' screens, share my own screen, and collaborate with colleagues through the click of a simple button. You can't ask for a more functional chrome extension!

Pros

CrankWheel functions easily and I have had no issues implementing it for use in my virtual business. Many of my clients are middle-school aged children who have had no issues using this software!

Cons

The user interface is a bit cluttered and often the extension loses track of sign-ins. This is complicated by the requirement for multi-factor authentication to sign in and use it on start up.

Marcos
  • Industry: Renewables & Environment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/3/2023

Crankwheel - Cant work without it

Great. I can't work without it .

Pros

Crankwheel allows me to to present remotely with screen sharing and video sharing . This causes an impact on customer's perception of my product. It affects directly my results.

Cons

This is not something I dislike but something I could have. I would like to be able to see my customers screen. I don't need to have control, but see other screens. I guess the customer would have to be an user of crank wheel. However , it serves my purpose which is to present effectively

Luis
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2023

Amazing product

Pros

What i like about crank wheel is the flexibility of the product. it gets right to the point no delays

Cons

it does take a little trial and error runs to get familiar just like everything

Response from CrankWheel

Thanks for the review, Luis! Don't hesitate to reach out if you need any assistance :)

Replied 10/3/2023
Frank
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2023

Great Product and so user friendly

I am solving the problem of being face to face with my clients and being able to sell products completely remote from my office living room and/or with an internet connection and CrankWheel is a integral part in that!

Pros

The pros of CrankWheel are the screen sharing. You can get a link to share you screen which I use for presentation to make remote sales in the insurance industry. I can send link via text so I can share my screen with someone on their phone. It is so easy to disconnect and connect again. You can also send people to a website and they can type in your code to make them feel more safe and secure. Just the flexibility of the product is second to none.

Cons

limited amount of times of use for free each month. at the end of the day, who wants to pay? But this product is worth every cent if you need to share you screen for presentations.

Response from CrankWheel

Thanks for the review, Frank!

Replied 10/3/2023
Lore
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 8/3/2023

Great value and ease or use

Pros

Cost and simplicity of use. It is simple and cheap

Cons

Glitches from time to time and I have to switch to use John.me

Response from CrankWheel

Thank you for the review, Lore :)

Replied 9/3/2023
Cindy K.
Cindy K.
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2019

Love the Product

I had been using another screen sharing, Join Me and Go to Meeting. CrankWheel is SO easy and I love I can see the clients screen so I know what they are seeing. And even better, no downloads for them to deal with AND it can be used on their cell! It has taken the stress out of screen sharing for me and my colleagues that use it! I recommend it to anyone I know that needs to utilize this type of tool. Thank You CRANKWHEEL

Pros

ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

Cons

so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/3/2019

I use it for presentations all the time

Pros

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Richard
Richard
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/12/2019

Fast , Easy and Effective

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share session and clarify any questions. The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients. I like that!

Pros

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

Cons

I really have not found a distinct dislike!

Alex
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 19/11/2020

Gets the job done

I use screen sharing seasonally - i.e. it's heavy use for part of the year, then not much use the rest of the year. So I didn't need a bit annual expense to use it for one quarter. Crankwheel provides what I need on their basic plan. It's easy to use and provides the features I wanted.

Pros

* The free version has a custom link (i.e. meeting.is/YourName) that is easy to remember and communicate
* Can share whole screen, window, or browser tab
* No download required for the other person

Cons

To be honest there are no glaring deficiencies in terms of my needs.

Alternatives Considered

GoTo Meeting

Reasons for Choosing CrankWheel

custom link on the free version

Switched From

GoTo Meeting
Brian
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/6/2019

CrankWheel for Teachers

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Pros

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Cons

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Günther
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

CrankWheel is a great and ingenious tool

It works perfectly and trouble free and the customer can not click because he can only observe and follow the explanations. This means that he is more interested in the matter and not distracted. Customers amusementevery time. 👍

Pros

To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well. 👍

Cons

Nothing that does not already include features

Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2018

So easy to use

Overall, I am really happy with my experience. CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way. Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection.

Pros

It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Moe
Moe
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

Easiest friendly software

Pros

The system is so easy to allow others to view your screen. One url link and bam a whole presentation is ready for you

Cons

There’s was not much not to like easy platform

Leslie
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/12/2021

Great Remote Sharing Product

Pros

This is one of the easiest screenshare platforms I have ever used. I never have any technical issues with it. Easy browser extension add on makes it super easy to click and go.

Cons

I like everything on this screenshare. It is easy and functional.

Response from CrankWheel

Thank you Leslie! We're seeing a lot of insurance agents get value out of CrankWheel. Glad to have you on board!

Replied 8/12/2021
Blazej
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2016

It works every time

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej. Love it!

Pros

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Response from CrankWheel

Thanks!

Replied 8/11/2016
Jeffrey
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

Simple to use, always works!

We use the software for sales and training. It’s really easy to use for our clients to use. You can implement the screen sharing almost instantaneously.

Pros

It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Cons

Works just how I’d expect it to but I would like the option to screen share the clients screen.

Shankar
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/11/2019

Extremely impactful

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a demo is instantaneous. No need to follow up on another call.

Pros

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome.
I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

Cons

I felt it was demanding a lot of bandwidth at times.

Dalbir
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2018

Great and useful tool to help communicate with other people.

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Michael
Michael
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/11/2021

Easy screensharing with CrankWheel

This makes it very easy to train people, by letting them watch while I work, and it makes it easy to show them website design ideas.

Pros

CrankWheel is a fast, easy and uncomplicated way to share screens.

Cons

The only thing that would be nice to have would be if the viewer/user had full screen scroll.

AGUSTIN
AGUSTIN
  • Industry: Higher Education
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/4/2018

Great app to improve your business

Sharing experiences with user, excellent.

Pros

Excellent tool for sales and sharing your screen with customers. Fast server and great user experience

Cons

I would like to have the option for automatic webinars with CrankWheel, too. It would help me a lot on my business.

Mick
Mick
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 11/3/2019

Screen Sharing for more sales

Pros

Unbelievably easy for screen sharing. Just hit the button in Chrome and send the link to the other person. No need to fire up Skype or Hangout.
Great little tool for remote sales presentations, onboarding, demos, troubleshooting.

Cons

Nothing really to complain about. It works as intended.

Response from CrankWheel

Hi Mick, thank you for the review! I would love to hear what it was you found lacking in our customer support so that we could improve on that. Best regards, Jói (CrankWheel CEO)

Replied 12/3/2019
Beau
Beau
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/4/2020

Absolutely Love It!

Overall, I love the simplicity of this software! It makes screen sharing easy!

Pros

CrankWheel is amazingly easy to you. The first time I opened it I knew how to use it. It hovers nicely on the right side of your screen. You can choose whether to share your whole screen or just your tabs. I love these options because I have a family picture that I love to show to clients on my home screen. Or, if my desktop is a little cluttered, I can just show my tab.

Cons

The only problem I have ever had was the link not getting through firewalls and to the customers. This made screen sharing impossible.

Ryan
  • Industry: Program Development
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/5/2018

Sensational, Easy, Effective

We are able to quickly and easily demo our product to potential customers with ease.

Pros

Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Cons

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Jonas
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2018

Awesome product. Superb support.

Having meetings online with customers and prospects are way easier with CrankWheel than what we tried before.

Pros

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Cons

I don't really have anything negative to say.

Chris
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 15/5/2018

pretty much good in all. few buggy days here and there but consistently works to a decent level

Pros

links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

Cons

sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

Kenzo
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2018

Great tool to improve your sells!

My sales improved, I look more professional, easy to use for everyone. I definetly recommand this tool to any seller in the web!

Pros

Control the eyes of my customers to make them see exactly what I'm talking about, so I can show them what are the errors in their web marketing, to show them other tools I use and to close my deals

Cons

Sometimes the software is a bit slow to respond or sometimes my customers tries to open the link by e-mail but doesn't work. So I have to tell them to go manually to my presentator.

Todd
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2019

"Simply" Awesome!

I have employees that work in 3 remote locations. We're able to handle most conversations through chat, but when we need to share a screen (about weekly) Crankwheel is the app we use. I have convinced a couple other managers in the company to use it for their teams as well.
No not hesitate to try it out!

Pros

This extension is simple to install and use. It's not a resource hog (bloatware).

Cons

I don't have any complaints! It functions as expected and I haven't had any delays in service or unreliable performance. Install with confidence!

Charisse
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2018

Makes my amends easier to do.

Ease of access, makes my jobe easier

Pros

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Cons

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

David
  • Industry: Internet
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2016

Awesome alternative to other clunky screenshare option

I'm always sharing my screen with clients and CrankWheel makes it extremely easy to get others connected. They are actively introducing new features which have been useful. I recommend it to anyone who needs to share screens easily.

Pros

It is a browser extension so it is an extremely user friendly and easy process

Cons

I still have to give someone the link over the phone. They have email options and options to share over the phone, but I think there should be a slightly simpler way somehow.

John
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/11/2016

Great product. Great Service.

Much easier to use for both sides (presenter and viewer) than any other solution on the market. Lightning quick and lightweight unlike others. This is the most responsive and personal service I have experienced from any vendor in years - very accessible and responsive. This is a much better alternative to LiveLook screen sharing.

If you are in an environment that requires quick on-the-fly screen sharing for demos etc. this is the best solution.

Pros

Quick, easy to install, easy to train. Wonderful service and responsiveness.

Cons

Needs a couple tweaks with reporting which I provided to them and they are working into future releases. Really nothing not to like.

Response from CrankWheel

Thanks for the review!

Replied 10/11/2016
Rachelle
Rachelle
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2018

I love this screen sharing program

For my business, I can conduct tutorials. It is very versatile with displaying a tab, window or full screen.

Pros

This is so easy to use right away after downloading. I love this because anytime I need to explain information it is too easy.

Cons

There doesn't seem to be an ability to speak through this. I do work around that though. I use another calling program in conjunction.

Quentin
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

Awesome tool for sales and nice support team

Awesome tool for sales and nice support team. I got really productive for sales calls!! Thanks to Crank ;-)

Pros

easy to use
easy for clients
fast

Cons

sometimes the design colors but I really don't care about that so... :)

Response from CrankWheel

Thanks for the review!

Replied 6/12/2016
Chris
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2018

I use this software daily for work and it has worked flawlessly.

Makes screen sharing very simple. I use this for my job at least 6 times per day.

Pros

I do several screen shares a day for my job and this makes it as simple as clicking a button. I love the ease of use and it has worked perfectly every time I have used it.

Cons

haven't had any issues at this time. I have used this for about 3 months and I can't think of something I dont like.

Jed
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

More control

Pros

This has all sorts of great features like screen record, Reduce what the viewer can see .,,instant access

URL that stays the same and can be bookmarked by team for fast connection

Access from any internet enabled device ......

Cons

It took so long to find such a reliable software

Lukas
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/2/2020

Best Tool for screensharing

Pros

easy to use
simple for users
multiuser friendly

Cons

the name is a bit alien at the beginning. but worth it

Annalissa
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/5/2021

Best screen sharing tool

Most used software extensions

Pros

Crankwheels extension is not only easy to download but it is also very user friendly. It is easy for me to train people live on how to download and apply the tool. It’s also very reliable.

Cons

Nothing, the software is simple and that’s what I love about it, any why so many of our clients use it.

Paul
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/12/2019

Very very easy to use.

Pros

Crankwheel is so easy to use. I love it. It increases our sales significantly.

Cons

No comment, have used it for over a year now, but nothing negative to report.

jeroni
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2018

With Crankwheel

Pros

Cranckweel give all features I need to give a real time assitance to my customers. Also I have all features free. That is for frelancers like me an important help.

Cons

To upgrade to have all features is expensive to me. Maybe with a medium plan between big companies and selfemployed like me it would be interesting.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/3/2019

Great idea for product where demoing is helpful

Pros

It's great for sales and bring you closer to the customer

Cons

The freemium plan is great and generous but its a big jump to the next level. For that reason I have held back a bit

Angie
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 10/11/2016

Crankwheel in the classroom

Using this for my visually-impaired students has been helpful. I appreciate that when used on the iPad, they are able to enlarge the screen to the size needed. One feature that is difficult is the timeout after 10 minutes if I am not clicking on something. With teaching, this is very inconvenient and time consuming to re-invite them throughout the day.

Pros

I appreciate that it can be enlarged to the users needs on the iPad.

Cons

That it times out after 10 minutes. That makes it cumbersome to use in an educational setting.

Jim
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/11/2019

Show Me, Don’t Tell Me

Pros

I can share my screen with anybody in the world without them having to install software on their end. When I’m talking with somebody and need to show them something, a click on CrankWheel’s icon is all it takes.

Cons

Not much I don’t like about it. I wouldn’t change a thing.

69 reviews

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