About Smartwerks

Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale and accounting, purchase order management, inventory management and checkout. Transactions and reports are updated in real time, and reports can be exported as PDFs and emailed as attachments. Inventory can be imported from a user’s spreadsheet and items can be bar coded for checkout. A referral program tool encourages word of mouth marketing from customers. Users can adjust the general ledger to their companies’ specifications. As a cloud-based application Smartwerks_USA is accessible in multiple locations. Owners and managers can log in remotely, and users can give accounting departments remote access to perform accounting procedures. Smartwerks_USA is a java-based software application that is compatible with Windows XP, Windows Vista, and Windows 7.
Smartwerks Software - Sales orders
Smartwerks Software - Ticket search
Smartwerks Software - Customers
Smartwerks Software - Inventory maintenance
Smartwerks Software - P/O Entry
Smartwerks Software - A/P vendor maintenance
Smartwerks video
Smartwerks Software - Sales orders - thumbnail
Smartwerks Software - Ticket search - thumbnail
Smartwerks Software - Customers - thumbnail
Smartwerks Software - Inventory maintenance - thumbnail
Smartwerks Software - P/O Entry - thumbnail

Smartwerks pricing

Smartwerks does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

Alternatives to Smartwerks

Quickbooks Point of Sale

QuickBooks Point of Sale is a retail point of sale system suitable for various small businesses such as clothing and...

RepairShopr

RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing...

ACE Retail POS

ACE Retail is a point-of-sale solution that is deployed on-premise. Key features include retail and wholesale sales,...
WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and...

JewelMate Enterprise Retail

Jewel Mate is an on-premise operation management solution that caters to jewelry vendors, retailers and wholesalers,...

ARMS USA

Advanced Retail Management Systems (ARMS) provides business development and software technology for retail jewelers and...

Smartwerks Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 32 View all reviews
Michelle M.
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2020

Amazing Customer Service

My overall experience has been awesome! The customer service has been outstanding. [SENSITIVE CONTENT HIDDEN] is a tremendous asset at Smartwerks. She not only made the transition easy she continuously helps to solve problems and guide us to get the best use of the product.

Pros

The customization of this product was great! I had specific needs for multiple locations that so far no other software has been able to do.

Cons

I would love to see a report that specifically lets you see all PO's past and open. The integration was smooth and easy.

Lawrence H.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/5/2021

Texan Mattress

Exceptional. The support Smartwerks gives is top notch.

Pros

Ease of use and quick set up. Credit car integration and support of 3rd party financing.

Cons

Not a one. Everything about Smartwerks is excellent.

Ed E.
  • Industry: Information Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 6/4/2019

Not feeling very smart after using

Before selecting this product make sure it is for you as in our situation it was the wrong choice for our needs.

Pros

Cloud based is a plus. Not really any other benefit that I can point out besides this.

Cons

We were told yes you can only to find out a lot of features we want that no you can not. We ended up switching off this solution as it often would lag sometimes seemed at lunchtime when we were buy would be next to none functional.

Zane C.
  • Industry: Furniture
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/9/2017

Finally an affordable and reliable POS for my Mattress business.

Highly recommended for anyone looking for a reliable and affordable POS system.

Pros

It has all the important features a small or medium size business such as my would need. Mattress Savvy signed up with Smartwerks two years ago and it's been completely reliable and affordable. I am also pleased to see that the programmers are willing to listen to ideas and experiences of the customers, when it comes to requesting certain features be added to the software it definitely builds confidence knowing the company is there beside you every steep of the way.

Cons

I would love to be able to, switch between Transaction Type WO (work order) Take With or Delivery even after ticket is created, for example some customers change their mind and decide to pick up the order instead of having it delivered after ticket is created, but I don't believe switching the Transaction Type is possible once ticket is created.

Ann A.
  • Industry: Retail
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
4

4.5
Reviewed on 30/7/2015

POS System Newbies Have Awesome Experience with Smartwerks!

Pros

We were looking to computerize the inventory/POS functions for a small Judaica Shop that resides inside The Community Synagogue in Port Washington, NY. The shop sells various religious and holiday items to the synagogue members and is staffed by volunteers (who have day jobs). We were looking for a system that was straightforward, easy to use and "sized right" for our small shop. From our very first conversation with the sales team at Smartwerks, they understood our needs, our inexperience with a computerized system and our budget constraints. He was very patient with us as we ask numerous questions, but we realized quickly that this simple yet effective system was the right choice for us. Our dealings with Smartwerks have been smooth and pleasant. Our account executive has been very responsive to our questions and the staff is always willing to provide guidance and answers to our various "start up" issues.

Cons

We have not had any profound negative dealings with the vendor. Two "wish list" items relating to the Smarkwerks product are:
1. The ability to put two prices on the sales tickets: an MSRP and "our price." Because we discount most items in the shop, we would like to highlight that discount either on the sales ticket or the sales receipt.
2. Be able to print more reports from the system, most notably the "Advanced Item Search". This is such a great report and it would be made even more valuable if it could be printed and used as a reference when reviewing the stock on the shelves.

Related categories