--- description: Review of Smartwerks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Smartwerks | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Smartwerks](/software/1323/smartwerks-usa-retail-software) # Smartwerks Canonical: https://www.softwareadvice.ie/software/1323/smartwerks-usa-retail-software Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/1323/smartwerks-usa-retail-software?page=2) > Smartwerks\_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale and accounting, purchase order management, inventory management and checkout. Transactions and reports are updated in real time, and reports can be exported as PDFs and emailed as attachments. Inventory can be imported from a user’s spreadsheet and items can be bar coded for checkout. A referral program tool encourages word of mouth marketing from customers. Users can adjust the general ledger to their companies’ specifications. As a cloud-based application Smartwerks\_USA is accessible in multiple locations. Owners and managers can log in remotely, and users can give accounting departments remote access to perform accounting procedures. Smartwerks\_USA is a java-based software application that is compatible with Windows XP, Windows Vista, and Windows 7. > > Verdict: Rated **4.5/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 33 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartwerksusa - **Location**: Clearwater, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing Details**: 75USD per month - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Commission Management - Customer History - Employee Management - Inventory Management - Multi-Location - Multi-Store - Order Management - Point of Sale (POS) - Pricing Management - Purchase Order Management - Repair Tracking - Retail Inventory Management - Retail Management - Sales Order Management - Supplier Management ## Category - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.ie/directory/31/accounting-software/software) - [Wireless / Cellular POS Software](https://www.softwareadvice.ie/directory/35/cellular-wireless-pos-software/software) - [Furniture Store Software](https://www.softwareadvice.ie/directory/37/furniture-store-retail-software/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews) 2. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1306 reviews) 3. [Gofrugal](https://www.softwareadvice.ie/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 4. [QuickBooks Enterprise](https://www.softwareadvice.ie/software/49801/qb-enterprise) — 4.5/5 (20639 reviews) 5. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (719 reviews) ## Reviews ### "Best Software We've Used After 30 Years of Business\!" — 5.0/5 > **David** | *24 May 2016* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10 > > **Pros**: Smartwerks has made tracking our jewelry inventory hassle free\! Everything is at our finger tips- inventory, customer information, vendor accounting, you name it. Everything is easily accessible on the cloud based software system\! I've never been more pleased with a POS software. After 30 years of business, we are definitely sticking with Smartwerks\! > > **Cons**: We would like the software to include a customer "Wish List" section. ----- ### Review — 4.5/5 > **Frank** | *3 October 2012* > > When we purchased the bike shop, the previous owner was using a cash register and paper inventory and had no customer data. We started looking for Point of Sale software so that we could accurately track inventory, customer information and daily sales. We found Smartwerks. We were immediately impressed by the sales and support staff. They set up a demo store for us to test their system. This influenced our decision to go with Smartwerks. The implementation process was very easy. We had a running Point of Sale system within a day. Bike Pros has been using Smartwerks since March of 2010 and we very happy with this product. With Smartwerks we are now able to accurately track our sales, customers, inventory and vendors within one system that is full featured and easy to use. We spend less time worrying whether we have this part or that bicycle and more time with our customers. ----- ### "Frustrating and not really worth the discounted fees." — 2.0/5 > **Jamie** | *9 June 2017* | Furniture | Recommendation rating: 1.0/10 > > **Pros**: Monthly cost \& start up fees are relatively low. Cloud-based software works on multiple platforms, not just tablets. > > **Cons**: Inventory system is way too complicated, often inaccurate \& frustrating - it takes forever to enter new items, so unless you plan on carrying the exact same merchandise forever, you will be struggling any time you get new things in. Customer service is lacking - almost every time we contact them with an issue they claim no one has ever had that problem before and then they blame our equipment/internet for the problem (until they figure out what it actually is). > > I would never be able to recommend this company and we intend to switch to something else soon. ----- ### "Fantastic POS product." — 5.0/5 > **Mike** | *8 January 2016* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The system is easy to use and is quick. So you can checkout multiple customers fast. Set-up and training was not difficult. > > **Cons**: My only wish is that you could integrate any credit card company at checkout (you can use whatever company you want but would need a separate credit card terminal). So it takes one extra step and a couple of more seconds. ----- ### "Great POS system" — 5.0/5 > **Justin** | *4 January 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and the EZ sales app. With any smart device, you can do a sale in the field. It's great for my company and very convenient. > > **Cons**: There really are none. Anytime you have an issue they do what they can to help and actually change the program to help meet your company needs. It's awesome. > > From day one everything has been great. The product is great and the customer service is the same. The representative is always there to help navigate through issues and they are more than happy to help. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/1323/smartwerks-usa-retail-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/1323/smartwerks-usa-retail-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data