--- description: Review of Elexio Community Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Elexio Community | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Church Management Software](/directory/4520/church/software) > [Elexio Community](/software/132832/elexio) # Elexio Community Canonical: https://www.softwareadvice.ie/software/132832/elexio Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/132832/elexio?page=2) > Elexio church management software (ChMS) is simple, easy to use, and integrated, giving you a whole church management system at your fingertips. Elexio ChMS will help your church: -Access church information from any device, anywhere, and at any time -Communicate with your members via text, email and voicemail -Create smart reports and dashboards to track attendance and contribution trends -Leverage automated workflows to prevent church attenders from falling through the cracks -Manage church events and reservations with an integrated calendar -Coordinate your worship services with WorshipPlanning, included at no extra charge -Schedule volunteers for all your classes and events -Gather information on registrations through online forms And with integrated add-on features, you can: -Increase donations with digital giving options -Connect your attenders to a customized mobile app -Stream your services -Manage everything from payroll to reporting to compliance -Design your church website with ease to get noticed -And more… Discover how Elexio is the smart church management system for you\! Start your free trial today\! > > Verdict: Rated **4.2/5** by 120 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 120 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ministry Brands - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$35.13 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Per user per month basis, contact Elexio for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendance Tracking - Built-in Accounting - Child Check-in - Communication Management - Contact Database - Contact Management - Credit Card Processing - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Donation Management - Electronic Payments ## Integrations (3 total) - Mailchimp - QuickBooks Online Advanced - ShelbyNext Financials ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Church Management Software](https://www.softwareadvice.ie/directory/4520/church/software) ## Related Categories - [Church Management Software](https://www.softwareadvice.ie/directory/4520/church/software) - [Church Accounting Software](https://www.softwareadvice.ie/directory/3574/church/software) ## Alternatives 1. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (656 reviews) 2. [Tithely Church Management](https://www.softwareadvice.ie/software/74955/breeze-chms) — 4.8/5 (623 reviews) 3. [ChurchTrac](https://www.softwareadvice.ie/software/128248/churchtrac) — 4.8/5 (859 reviews) 4. [Planning Center](https://www.softwareadvice.ie/software/361780/planning-center) — 4.7/5 (1137 reviews) 5. [Chmeetings](https://www.softwareadvice.ie/software/76053/chmeetings) — 4.9/5 (154 reviews) ## Reviews ### "All in one church management product" — 5.0/5 > **Amy** | *11 April 2018* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Integrates with check-in, database, giving, forms, website, mobile app and more. Convenient, relatively easy to implement, EXCELLENT customer service. > > **Cons**: The help materials provided are sometimes out of date. If you can't find what you're looking for, give them a call and their support team will help resolve the issue. ----- ### "Cornerstone Baptist Church 2020 Elexio Review" — 5.0/5 > **Julie** | *3 June 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: It's pretty simple to use - both from an administrative aspect and user aspect. Also I like the fact that you are always trying to find ways to make the product better and simplifying things for the end user. We have some older (60 + in age) members that use Elexio and have no problems navigating around in the system. > > **Cons**: I would like to be able to post events and our sermon notes on the new Ministry One app without it being tied to a registration form. Not all of our events require our members to register for them. But would still like to advertising them. Right now I work around that by deleting the word "Submit" but the button is still there when the form is published. If the submit button could be removed that would be great. I realize we can link to our website, where we have sermon notes. However, the whole idea of the new app is to have everything right there for the end user to be able to pull up immediately. Therefore making it super simple, fast, and more inviting for members of all ages to use the app. Plus using an app on your phone, I feel, is easier than going to a website and then trying to find the sermon notes and clicking on them. > > My overall experience with the system has been good. The system makes sense, is very useful, \& saves us time. It's easy to understand how all the pieces work together. The help videos are very helpful along with the web seminars that we can sit in on or watch at a later time. However, I wish the webinars would remain out there permanently for us to re-watch \& review. There is usually a lot of helpful info in those. And if they are out there, I am unsure of where to find the older ones. Communications to me (the administrator for Elexio here in our office) has not always been the best. For instance, I had our children's ministry director tell me about a new app (ministry one) that the Elexio support team told her about after she had contacted them to get help with something she was working on. After talking with the support team she ask me about it and I knew nothing. It wasn't until a couple months later that I got an email advertising the new app from the Elexio Team. It would of been nice for someone (preferably our account rep) to give me a heads up. I don't seem to hear from him at all. Most suppliers/vendors that we have contracts with will reach out to us sometime during the year to make sure that we are doing ok and let us know about anything new that is coming out. A simple email would be great\! Finally, the Elexio support team is great to work with and helpful. They are always very pleasant and eager to help. We very much appreciate that\! ----- ### "Intuitive Interface with hot and cold features and support" — 3.0/5 > **Weston** | *28 February 2017* | Religious Institutions | Recommendation rating: 7.0/10 > > **Pros**: See my review > > **Cons**: See my review > > The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers. However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic. I will say they do seem to update regularly and have worked well with us. If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense. ----- ### "Happy Elexio User\!" — 5.0/5 > **Mary** | *16 December 2016* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Functionality Cloud-based (can use on PC or Mac) User-friendly Makes online giving easy (through web portal or app), including text-to-give Smooth transition from Shelby Easy to give database access (and define limitations very specifically) to staff and lay members Extremely customizable to meet your church's needs (if you pay for implementation training, they will work closely with you to use your church's language, as well) > > **Cons**: Events calendar function through web portal is limited - comes in list form, so it's not easy to jump ahead a few months to see when a certain event will be held; there isn't a search function to look for events by name. Functionality is best if you purchase their website product. > > I love Elexio\! We were using Shelby, which is not user-friendly and not cloud-based (we could not afford Arena). Only 1 person in our office could access reports. Now, from my laptop at home, I can easily send a text or email to anyone or any conceivable grouping of people in our congregation. I can check to see who has read their email, and my admin can send emails from my email address so replies come to me. Members can email all members of their small groups from the web portal (Group leaders can easily send a group text). The phone app makes it easy for lay members to check the directory and events and check in their attendance. We have not had significant issues with children's check-in. It is possible to do this online or offline, and customer service is available on Sunday mornings. The access I have to information seems priceless - it is at least worth one employee's salary. As a Senior pastor, I can quickly tell who hasn't attended in any number of weeks, who is in what small group, how frequently people are attending, who lives in what neighborhood, what repeat visitors are currently attending, where we stand on contributions - almost anything I need to know. And I can do it at 10 p.m. from my kitchen table if I need to. I can look up a member in the directory on the app and immediately get directions to their house. Other databases have similar functions; however, we were paying much more for Shelby (+ a calendar program, which we dropped when we switched to Elexio), and I couldn't do any of this. For the price, the ability for any staff or lay member (who is given special access) to have this kind of functionality at their fingertips is well worth it. Of course, it's not perfect. It helps to have an analytical mind to think about how to filter information to get what you want. Elexio staff are available to help with that and will look at what you've attempted and tell you how to tweak it. I mainly deal with customer service over email, so will wait hours or a day for a response. Calling is an option, also. The one improvement I would like to see is the ability to export the calendar feature to our website to use in a monthly format. The way events are listed on the portal is not very helpful. The better calendar feature is available if you buy their website. I do recommend paying for the implementation training if you are moving a significant amount of info from another database. ----- ### "Elexio Review" — 5.0/5 > **Alba** | *31 March 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: I feel that the way the software helps with communication is great. I like that I am able to send emails as well as text messages to everyone in the database help with time management. I love that the company is teaming up with other Softwares companies to make managing the church a bit easier. Other software like the giving or the website that integrates helps with me no having to update every single are but it all updates at the same time. > > **Cons**: I feel that the look of it could improve. One example could the email feature. You are not able to personalize the emails to the members of the database with better fonts or better details. It is very simple, which is fine sometimes but being able to add videos would be better. Also, for some reason, some people do not get the emails and /or text message which sometimes can affect your communication with the church members. Also, if you are going to send or attach a message to an email sometimes it will not send and you will never know. Waiting on the company to finish with Giving Booth which they say will take some time. For us, as a church is is a bit hard not being able to offer that service to our members.. so we are just waiting on that. Hopefully, that will be done soon. > > Overall is great ... I usually do not complain and customer service is always great. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/132832/elexio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/132832/elexio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data