Eventleaf

Pros

It is so affordable and easy to use with excellent customer service. I have tried many software platforms over the years and this is by far my favorite. I love the responsive design of the custom event website, and how easy it is to build. I also love the app that is included. No need to enter information into a separate app or platform. Fully integrated into the system.

Cons

I sometimes am looking for a little more detailed reporting options.
It is not always intuitive when building a survey or form, and there is a little bit of a learning curve. I always get support from customer service and they help me right away.

Pros

Received detailed demo, easy to get follow up questions answered by email, and was able to test the product before committing. Great customer service. We were looking for a product that allowed attendees to select multiple registration options while only entering their information once, connected to name badge printing software, and had lead retrieval integration. Eventleaf had all 3, and even has their own payment gateway with payouts monthly to our bank account. You can also include registration types/options on name badge with customized “badge friendly” names. Lastly, you can create a basic registration page or build out with more detail through suggested tabs. As we just signed up, we haven’t been able to test out the reporting, name badge printing, or lead retrieval in action, but so far they seem to be great and meet all of our needs.

Cons

It took some time to set up the registration platform from scratch, but we were able to build out the registration options exactly as we needed and our Eventleaf contact was able to help us with any questions. Common registration fields need to be built from scratch, whereas other registration platforms have questions already built out. For example, you have to upload file of all states and countries when building the address fields to allow them to be a drop down. However, seems like we can copy/paste these fields for future registrations once created. As for the website, there is basic functionality and customization options when creating your registration webpage but it still worked for our needs.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

The ease of starting using the product - from finding the website, to trying the free version, to using it for real. No hoops to jump through.

Cons

I would have loved a step-by-step guide to help me get started with setting up an event for the first time.

Pros

We’ve used it for both in-person and virtual conferences and swear by it. It’s easy to use, and the few times we’ve had questions the customer service people have been very helpful with answers, fixes, and even taking our suggestions for functionality. The professional event page is a huge asset for our event, as is the easy-to-use app (which we’ve also used to host a virtual conference for over 400 people). Registration is both easy to make and customizable to even the quirkiest of registration setups. Would recommend it to anyone looking for a powerful yet easy-to-use registration tool.

Cons

We are currently working with Eventleaf customer service to make their reporting feature more robust. The current reporting is adequate, but the customer service team has been responsive to our ideas for improvement.

Pros

Its an all in one software that i can manage my event and register my attendees.

Cons

Payment processors used by Eventleaf does not accept Belize banking details/currency.

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

Eventleaf is very, very organized. It's so easy to create really dynamic registration for various attendee types. Most of the platform is "just enough" customization where you can set up a really clean design without being overwhelmed by features. The integrated electronic payments has made our work much easier, and we'll continue to explore the at-event features this fall! The dashboards and reports have already been amazing, but we'll continue to explore those as well.

Cons

I'd like to see the page design options made a little more robust, specifically the general information section (formatting is tricky) and being able to reorder the sections. I'd also love to see the ability to upload a logo within the registration, and the ability to back-end tag registrants.

Pros

One standout feature of Eventleaf's attendee management system is its efficient check-in process, which is crucial for minimizing long queues at registration points. It enables quick attendee lookup and immediate check-in, coupled with the capability to print name tags directly using Zebra printers. The compatibility with Zebra printers is particularly valuable, given their prevalence in our existing resources. After evaluating multiple options, it became clear that few vendors offer this level of compatibility. Eventleaf not only supports this integration seamlessly but also features a straightforward setup process. Our event team could easily connect to the printers without the need for extensive training, streamlining the entire attendee management at our events.

Cons

I have no cons. Eventleaf is perfect for our type of events. It's straightforward and not overwhelming.

Pros

Eventleaf has been very helpful in streamlining the check in process at our events. Guests are constantly impressed by the sleek design and simple process. On our end, it has been extremely helpful in setting up guest events around the demonstrations hosted on site. The wireless guest badge printing and sign in process has helped our check in area stay organized and seamless. The data collection acquired after every event has been vital in tracking our efficiency and influx of attendees. Most importantly, the customer service offered by Eventleaf has been unmatched regarding any questions or issues that may arise with the software. They've been able to assist with everything from financing to tutorial help on how to use the software to its full capability.

Cons

One issue we noticed with Eventleaf is that the printing quality for badges from the iPad is lower than the printing capabilities from the desktop. We wish there was a way to edit the resolution used for printing from the app on the iPad.

Pros

Setting up everything was mostly intuitive.

Cons

I had a little difficulty figuring out how to create optional sessions, but was able to figure it out after a few attempts.

Pros

We have found the eventleaf software to be incredibly helpful for our training event. We have used other registration softwares in the past that were not nearly as beneficial. We loved that we could customize the page with our branded colors and logos. It makes for a seamless transition between our webpage and the EventLeaf site. We could even customize the URL! We were excited to be able to upload our contacts and send them from this platform, instead of having to use another platform to communicate. We are excited to have an integrated app that we can edit and customize. We loved how the software is structured for our event. It is easy to know where all the different pieces of information go. The default confirmations are great too, and we don’t have to create everything from scratch. We look forward to our future events with EventLeaf and only wish we had found it sooner!

Cons

We have been very happy with Eventleaf thus far.

Pros

It's easy to use and had all the features I needed for event registration and attendee engagement

Cons

I didn't realize there was an approval process to get the event up and running but it only took four hours

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

Everything that you need to run an event or conference, and it's very easy to use.

Cons

So far, we haven't found anything that we don't like

Pros

I'm most impressed with Eventleaf's comprehensive feature set that caters to all our event needs. The platform's ability to seamlessly manage both in-person and virtual events is exceptional. Its user interface is not only intuitive but also aesthetically pleasing.

Cons

Honestly, there's not much to dislike. If I had to nitpick, I'd say I'd like even more customization options for event branding, but what's already there is quite extensive.

Pros

As a small office responsible for coordinating a major event, using Eventleaf felt like I had tripled my staff. The platform produced a high-quality registration page. Provided attendees using the app to use self-check-in and view agenda. Has an event survey and communication tool, as well as created professional looking name tags. Excellent platform!

Cons

Setting up the self-check-in required the user to complete a waiver. I'm unsure why a waiver is needed. I simply wanted to have those who wanted to bypass the registration table with an option to check-in. Additionally, I wanted to create an invitation using the platform. However, the invitation produced was too generic. When I uploaded my JPEG file as the content, when the recipient receives it they have to download the image. How do I send without recipients needing to download the image?

Pros

I love how robust this platform is. Our organization researched a few different platforms and for the scope of our three day conference, this checked almost every box. We appreciate the customer service that also goes along with the tool, including the technology partnership with Hartford to make our onsite processes straightforward for staff and attendees.

Cons

The only thing we would recommend would be a more robust or extensive support library. While there are many how to guides, this area overall could be more user friendly.

Pros

We have been testing EventLeaf for our face-to-face meetings for some time now. As a small NGO we don't have the budget to hire large companies for our international events, and we have found EventLeaf to be an excellent tool for us. The whole process of setting up the meeting is very simple and transparent, and the registration by the users is very easy. Being able to incorporate different payment gateways (something that other similar tools did not offer) is one of the main advantages.

Cons

We had no problems using it, neither at the web level nor in the application.

Pros

Eventleaf is super easy to use, the interface is self explanatory. The platform can be as basic as you want it, or it can be elevated to a more tech savvy experience depending on your needs.

Cons

I find that uploading new lists to send invites to is a bit of a lengthy process. We often have an initial list of invitees which we send our invitation to, and then we have invitees to add to our list later on. In this process, we typically have to clone the invite and send to the new invitees which can take some time.

Pros

Smooth, proactive, predictive fields. Yet to explore and experience more features. Exciting product

Cons

Some areas what is "not possible" and were requested. Ca. Be tabled for future developments.

Pros

Very easy to navigate, it serves the purpose of managing successfully your event without added stress.

Cons

n/a there wasn't anything i came across that i didn't like about it

Pros

Eventleaf was very easy to use and had all the features we needed for a small conference on our campus. It is very easy to import the data into for the agenda and allows us to track check-ins and registration easily. We are looking forward to using this for many years to come.

Cons

Some functionality is behind a paywall, but the company is more than willing to give you a trial to let you try it out. Best event management software I have worked with so far for the price.

Pros

Easy to work with and great customer service.

Cons

There weren't any cons in working with Eventleaf.

Pros

The thing I liked the most is the ability to integrate your own payment processor. I enjoyed the fact that you get a full free-trial demo so you can play around with the system as much or as little as you want. I really liked the fact that the registration page had so many options for promo-code control, etc.

Cons

The poor controls for logo uploads. I was disappointed with the final event page link that I was provided with. I wasn't impressed with the cookie-cutter basic web design controls, limited color schemes, and a very blocky feel. Also didn't like that the system does not have an auto-export feature for names, dates, events, phone numbers etc.

Pros

This is a easy product to use. I'm not an expert on programming and I can build a registration very quick.

Cons

I will try to add more payment processors.

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

The ease of use and very detailed demo I received meant that as a single person I was able to take all our information about our event, load it into EventLeaf and have something operational within a few days.

Cons

All things considered, there aren't a lot of cons. Overall the platform does lack some features/workflows, but it is also a very young product so the features it are missing are more wishful wants and necessities.

Pros

The platform is extremely easy to use. You can build out your event in minutes and and send out invites immediately. The platform offers 3 different mobile applications as well. You can make changes after publishing the event and once you build out your first event, you can duplicate the event to use it as a template. No need to waste any time on designing the website every time you plan to host an event. You can also collect payments online and the platform also offers a built in reporting dashboard along with reports for different data points. The attendee app also allows you to host Live Polls and QnA sessions during the event and display the responses using a projector.

Cons

Nothing that I can point out. This is the first time we are using a platform like this.

Pros

The ease of use and efficiency of the program. Additionally, customer service is fabulous -- very responsive and helpful!

Cons

I have nothing to add here. EventLeaf is an excellent program that meets our needs beautifully.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

I loved the API access for our custom needs. I loved the mobile app too. It is really easy to setup and publish events. It is easy to duplicate events too. I really appreciate the Eventleaf customer service too. All my questions were answered quickly and thoughtfully. I love the flexibility of the pricing plans too.

Cons

No major cons, but a future feature request. I would like to be able to change fonts on the event page.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

ease of use, customer service is outstanding, set up of event on website, features available. I absolutely love this website. Before I began hosting this event, all registrations, notifications, marketing was done via email format. This took the conference to the next level.

Cons

Not many color options available for overall website color of event. The cost for a business profile is steep, however nice that you can email customer service for different options based on event needs. I host small a small conference once a year, so the base price doesnt make sense for me to pay. Tiered options would be great, based on size of event.

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

From the back end Eventleaf is so easy to use and covers all the basis for event management. For the end user, the event information and registration process becomes beautiful, intuitive and easy to use. The few questions I had during the first few weeks of using it were answered promptly with great customer support.

Cons

Not sure this counts and I have to stretch to find something but I wish I could create a default for registration report which would save me a click or 2.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

Designing the website and registration screens are easy and fairly intuitive. The system provides pre-existing, fillable format for the different areas of the website. The organization defines the registration types and registration options and connects the options with the various registration types. We also identify what registrant information we want to collect. Like the website, these forms are customizable and connecting registration options and types is fairly intuitive. Users can copy and revise/update entire events (e.g., to reuse year after year) and registration types and options to make new designs easier.

Cons

Would like to have a user's manual, FAQs, or help blog. You can only get technical help by calling the company. Would like more customization of the registration types and options. Though I have been able to create a registration format that meets my needs, sometimes what I have to do to make the system meet my needs is not the most efficient. Would like to be able to customize reports; only system reports are available. The financials portion of the system is confusing if you change registration types or options that lead to a change in pricing or if you process partial refunds. Again, I'm made it work but my work arounds are probably not the most efficient.

Pros

Front end and admin interface is easy to navigate and customize

Cons

payment documentation when using EventLeaf's gateway. Difficult to produce some types of requested payment documentation/receipt

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

Easy User Interface
Lots of customizable features
Can be utilized for in person or virtual events
Apple and android event app
Multiple registration types with discount codes

Cons

2 business day review timeline for publishing event live

Pros

We once noticed a typo on badges while out at events and were happy to know we could fix it live, in the moment with zero interruption to the check in process.

Cons

Minor customizations aren't available but nothing note worthy is a major con.

Pros

I like that there is an app for phones and a website. I like the overall look of the platform.

Cons

It was difficult to navigate. It was easy to confuse the Guide and the Check-In. Once we figured that out, some teachers could check-in to sessions and some kept getting error messages.

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

Very easy to begin working with the product. Appears very straight forward when creating events.

Cons

I have not yet experienced the product in a live situation, only been exposed to the trial version. Compatibility of printers for the badge-making component seems limited.

Pros

Eventleaf is an easy-to-use solution for managing events of various scales. In its segment, it offers sufficient functionality without unnecessary complexity, all at a reasonable price. There’s a free version available, but it lacks mobile access, which is less convenient.

Cons

The mobile app could be included in all plans.

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

Eventleaf is extremely simple to use. We were able to create an event page from scratch that looks extremely professional. The registration and attendee tracking are excellent features. Inviting our exhibitors to edit their exhibitor profiles was also a huge plus.

Cons

The inability to customize badges by registration type was a bit of a letdown. The lead retrieval feature is also not customizable, it is limited to leaving a starred review and some notes.

Alternatives Considered

Switched From

Reasons for Switching to Eventleaf

Pros

So far it has been an easy process. The easy-to-use and intuitive design has been great.

Cons

Trying to put items we have input into Eventleaf onto our own website.

Pros

Eventleaf gave me the ability to completely offload the parts of conference planning I always dread. The most arduous tasks (collecting exhibitor profiles, updating speaker biographies, and changing the conference agenda) are automatically managed by the system. And the result is a beautiful and engaging conference web site and a companion mobile app that are always in sync. I will never create my own conference web site again!

Cons

If I had one complaint about Eventleaf, it would be regarding the lack of documentation. Although there are a few good videos we used for end-user training on specific features (e.g. the QR code badge scanner app), the software needs a comprehensive training manual for the event planner. I would also love it if the Sponsor management system worked like the exhibitor/speaker management system that is now in place. Ideally, it would be wonderful to have an end-to-end experience where the customer goes from purchase to profile upload and their information automatically appears on the exhibitor/sponsor page when the planner approves the purchase.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Reasons for Switching to Eventleaf

Pros

The ease of adding and uploading a mass amount of data, along with being able to choose colors, themes and hide certain parts of the app until it is ready to be seen.

Cons

There is limitations on adding documents to the invites, it would be nice to be able to incorporate more if needed.

Pros

We used EventLeaf for a nationwide event for 300 of our customers. EventLeaf covered all of our needs:-Simple tracking of registrations/invoicing -Create a dynamic landing page with ample information -Send communications, surveys, polls, and certificates -An intuitive and interactive app -Streamlined check in processes for the events and each session

Cons

I believe we didn’t take advantage of the games and prizes capabilities, the available integrations, or the social media/promotion aspects (that was done via our own platforms). I believe I had issues with the name tags and certifications because they weren't as dynamic looking as I would've liked. I had an issue importing videos into the emails. The staff came up with a workaround, but that was a hassle.

Pros

It was really easy to set up and to get people using it. I liked that you can have different attendee groups that and then you can assign sessions to them. The surveys and Q&A features are a bonus too!

Cons

Nothing, it's ticked all the boxes for what we needed out of an event app so far.

Pros

It was easy to navigate and ask appropriate questions to determine attendee's needs and accommodations. It was accessible with screenreading software and very straight forward.

Cons

During the testing period, no flaws were found with Eventleaf.

Pros

The simplicity of set up and the automation. This product is better than any other of used so far. It even allows for sponsors and instructors to edit their own sections!

Cons

I wish I had a need to use more of the features.

Alternatives Considered

Reasons for Choosing Eventleaf

Switched From

Pros

Once an event is created and launched notifications are received for review quickly. Also, the ability to customize the content for your organization.

Cons

Once the event is created it seems challenging to make updates to the information

Alternatives Considered

Reasons for Switching to Eventleaf

Pros

The best part about Eventleaf is the team! They made the entire setup process so user friendly. We were able to email and call with any questions and they would quickly find solutions for us. It is also the most user friendly experience on the back end as well as for users to register.

Cons

So far anything unfavorable from Eventleaf has been solved by the sales/tech team. There hasn't been a need that they haven't been able to solve for us. We are incredibly grateful for all of the support we've recieved setting up our website and launching the event page.

Alternatives Considered

Reasons for Choosing Eventleaf

Reasons for Switching to Eventleaf

Pros

The application is user-friendly and straight-forward to navigate.

Cons

The online platform does not have the same features as the application - I wish the online version had the same features.

Pros

Simply put, EventLeaf's customer service is top notch. Forget chat bots and virtual assistants. Don't fret that you'll be directed to FAQs without a real person to answer your questions. I've worked with several reps at EventLeaf, and they're consistently available by phone and video chat, and they explain and troubleshoot well. It's hard to overemphasize how important this has been to our successful use of EventLeaf. When big events like our fall conference come around, the rep will make a point of clearing their schedule in case you have any emergency issues. Two thumbs up!

Cons

The reports in EventLeaf can be somewhat limited. For example, the first year that we used EventLeaf, we couldn't get head counts for each session at our conference. But now that issue has been addressed.

Pros

Simple platform to use to capture and distribute event details. Customer service was also prompt and easy to work with.

Cons

Limited options to customize the look of the design. Also being able to customize buttons/options would be helpful. Some of my attendees were confused with the Registration button when it wasn’t applicable to our event

Pros

User friendly platform. [sensitive content hidden]
in customer service is efficient and quick at getting back to me.

Cons

Sponsor logos are not lining up straight when viewing on my iPhone12.