---
description: Review of Emergency Reporting Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emergency Reporting | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Fire Department Software](/directory/3889/fire-department/software) > [Emergency Reporting](/software/133978/emergency-reporting)

# Emergency Reporting

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> Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident reporting system (NFIRS) regulations. It enables organizations to issue permits, log pre-incident planning data and upload occupancy-related files on a unified platform.&#10;&#10;&#10;The application offers a notifications platform, Rover, which allows responders to quickly send availability statuses and receive turn-by-turn navigation details. The vision risk assessment module lets departments analyze risks and generate vulnerability assessment profile scores for all occupancies for specific response areas. Additionally, Emergency Reporting helps stakeholders directly extract data from local dispatch systems.&#10;&#10;&#10;Emergency Reporting comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Aladtec, Active 911, Netduty, Fire Recovery USA, First Due and more. Pricing is available on request and support is extended via phone and email.
> 
> Verdict: Rated **4.4/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 43 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emergency Reporting
- **Location**: Bellingham, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$850.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Emergency Reporting for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Attendance Management
- Compliance Management
- Data Import/Export
- Document Management
- Document Storage
- Electronic Signature
- Email Management
- Equipment Tracking
- Event Calendar
- Facility Management
- Fleet Management
- Fuel Management
- Geographic Maps
- Incident Management
- Incident Response Checklists

## Integrations (1 total)

- Google Maps

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Fire Department Software](https://www.softwareadvice.ie/directory/3889/fire-department/software)

## Related Categories

- [Fire Department Software](https://www.softwareadvice.ie/directory/3889/fire-department/software)
- [International Fuel Tax Agreement (IFTA) Software](https://www.softwareadvice.ie/directory/3992/ifta-software/software)
- [EMS Software](https://www.softwareadvice.ie/directory/4308/ems/software)

## Alternatives

1. [First Due](https://www.softwareadvice.ie/software/357561/first-due) — 4.6/5 (58 reviews)
2. [Code3 Strategist](https://www.softwareadvice.ie/software/256379/code3-firewatch) — 4.7/5 (6 reviews)
3. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (944 reviews)
4. [AUTOsist](https://www.softwareadvice.ie/software/167065/autosist) — 4.7/5 (163 reviews)
5. [Aladtec](https://www.softwareadvice.ie/software/124729/aladtec) — 4.6/5 (17 reviews)

## Reviews

### "Fire Dept" — 4.0/5

> **Todd** | *29 November 2018* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Support - I like that when I need help, ER staff gets back to me usually within 24 hours.  They are available via chat, email, and phone.  Support for the fire reporting system we used before would take 48-72 hours to get back with us and usually couldn't give the needed assistance.&#10;2. Learning the system - there are many ways to learn the ER system.  Using the support system, there are links to webinars and other training materials.  ER staff is willing to take time to make sure that users learn how to maneuver in the system.  Awesome\!&#10;3. Upgrades - the system is constantly being upgraded based on recommendations by the users to make it better.  Entry and tracking of apparatus, staff, and equipment is made easier using the ER system.&#10;4. Easy to use on a tablet allowing for reports to be entered while on emergency scenes and can access the system wherever we go.
> 
> **Cons**: pro/con - so many reports that finding the right one may take some time.  need to learn how to make my own report(s) and have them specialized.

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### "Aldine Fire and Rescue" — 4.0/5

> **Rick** | *13 November 2022* | Public Safety | Recommendation rating: 5.0/10
> 
> **Pros**: It has all our information in it hard to change.
> 
> **Cons**: We really don't have any cons. We had worked all the bugs out and now we have to switch to ESO
> 
> Are problems are quickly resolved.

-----

### "Good not great" — 3.0/5

> **Christopher** | *29 November 2018* | Public Safety | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use for most things, this program lacks so much though\! Where is the ability to create reports? where is the ability to track inventory in the inventory slot, why doe most of that have to be done in maintenance?
> 
> **Cons**: No training, seems like an unfinished product. Why do different part look and interact differently? Because some parts are updated and work and others don't?
> 
> Overall, ok. I will start looking soon for anything else on the market that could be better.

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### "Great Product with a Great Support Team" — 4.0/5

> **Bo** | *30 November 2018* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: Emergency Reporting is a robust system recording everything from incident, occupancy, inventory, and maintenance in a very easy to use application. The support staff for Emergency Reporting is incredible, and treats their customers like family.
> 
> **Cons**: Initially, the security settings for Emergency Reporting were not granular enough to be able to tailor different experiences for different user levels. This was very challenging for a larger, metropolitan department. However, the team at Emergency Reporting immediately began working to correct issues that our department was having.
> 
> Emergency Reporting has allowed the department to consolidate many different applications in to one easy to use system. There were a few struggles early on due to Emergency Reporting having some compatibility issues with a larger fire department, but the company's great support team immediately began correcting the issues. The reporting features of Emergency Reporting have allowed the department to track performance faster, more efficiently, and more easily.

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### "Reporting Made Easy\!" — 5.0/5

> **Greg** | *19 November 2019* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: This software integrates with our other software and systems and has decreased our time required for completing reports by half or less.  I cannot say enough about how much this software has helped with our reporting.
> 
> **Cons**: I honestly cannot think of any cons at all but I am required to say something so I guess it would be that fact that the software is not free.
> 
> Our overall experience with emergency reporting has been nothing but good.  This software is so much better than other reporting software we have tried in the past.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/133978/emergency-reporting)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ems/emergency-reporting-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/133978/emergency-reporting> |
| en-GB | <https://www.softwareadvice.co.uk/software/133978/emergency-reporting> |
| en-IE | <https://www.softwareadvice.ie/software/133978/emergency-reporting> |
| en-NZ | <https://www.softwareadvice.co.nz/software/133978/emergency-reporting> |

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