---
description: Review of FACTS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: FACTS | Reviews, Pricing & Demos - SoftwareAdvice IE
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# FACTS

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> FACTS is a school management system that helps administrators streamline processes related to student enrollment, attendance tracking and course management. The student information system (SIS) enables teachers to generate report cards, track medical information, monitor student behavior, maintain family information and distribute transcripts on a centralized platform.&#10;&#10;&#10;FACTS learning management system (LMS) allows educators to use blended learning and current teaching methodologies to build, distribute and track student progress across courses and critical thinking projects. The FACTS family portal lets parents access student assignments, project due dates, lesson plans and grades. Supervisors can generate year or term based reports to gain insights into transcripts, course listings and class rosters. Additionally, the emergency alert module lets administrators send in-app, SMS, and email alerts to parents, faculty, and students.&#10;&#10;&#10;FACTS facilitates integration with several third-party solutions, PaymyTution, Gradelink, Moodle and Canvas. Pricing is available on request and support is extended via FAQs, documentation and email.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nelnet Business Solutions
- **Founded**: 1986

## Commercial Context

- **Pricing Details**: Contact FACTS for pricing details at FACTSmgt.com.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Management
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Applicant Portal
- Applicant Tracking
- Application Management
- Approval Process Control
- Assessment Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Blended Learning
- Breakout Rooms
- Built-in LMS
- Cafeteria Management
- Calendar Management

## Integrations (15 total)

- Canvas
- Finalsite Apply
- Google Classroom
- Gradelink
- Intuit Field Service Management
- Mailchimp
- Mandarin
- Moodle
- Pikmykid
- SNAP Health Center
- SchoolAdmin
- SchoolPass
- Schoology
- Sycamore School
- Veracross

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Training Software](https://www.softwareadvice.ie/directory/1232/online-training/software)

## Related Categories

- [Training Software](https://www.softwareadvice.ie/directory/1232/online-training/software)
- [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software)
- [Scholarship Management Software](https://www.softwareadvice.ie/directory/4373/scholarship-management/software)
- [Student Information Systems](https://www.softwareadvice.ie/directory/4228/student-information-system/software)
- [Classroom Management Software](https://www.softwareadvice.ie/directory/4152/classroom-management/software)

## Alternatives

1. [Alma SIS](https://www.softwareadvice.ie/software/264800/alma) — 4.6/5 (450 reviews)
2. [iGradePlus](https://www.softwareadvice.ie/software/136840/igradeplus) — 4.7/5 (428 reviews)
3. [Classe365](https://www.softwareadvice.ie/software/36455/classe365) — 4.8/5 (164 reviews)
4. [KINDERPEDIA](https://www.softwareadvice.ie/software/263441/kinderpedia) — 4.8/5 (165 reviews)
5. [DreamClass](https://www.softwareadvice.ie/software/347326/dreamclass) — 4.8/5 (74 reviews)

## Reviews

### "FACTS - great for paying schools" — 5.0/5

> **Elizabeth** | *27 January 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Hi, &#10;I like that there is a system in place to be able to pay my sons student loans in an efficient manner.
> 
> **Cons**: It was not the easiest site to navigate at first.  There are lots of options and as a delegate payer, it was confusing.
> 
> Overall I am very happy that I am able to just log onto my computer and pay my son's student loan debt.

-----

### "Bang for the Buck" — 4.0/5

> **Melissa** | *28 October 2025* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: Value for money. I like that it has several features such as communication, gradebook, sis, etc.....
> 
> **Cons**: The customer service is not the greatest. Luck out if you get someone polite and helpful. Otherwise, they just direct you to the learning page. Also, I think it's time to link SIS and Management. They should be working together.
> 
> It's good if you can teach yourself how to learn, don't expect. much help from account manager or customer service portal.

-----

### "A 17 year user of FACTS SIS" — 4.0/5

> **Gary** | *12 February 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Very comprehensive, it performs all of the functions we require from an SIS without the need for external third-party services.
> 
> **Cons**: The reports are very comprehensive. However, the ability to cross-reference different sections of FACTS SIS is very limited. As an example, you cannot cross-reference an Admissions report with a Student Data report.
> 
> I have been using FACTS for seventeen years. The customer support is very good and immediately accessible. Product development is ongoing. With the new FACTSSPACE user voice, the feedback from the support staff is very good.

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### "Horrible for teachers." — 1.0/5

> **Lisa** | *25 April 2025* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: FACTS allows the school to use one system for management. That has to be good for the administration. It calculates grades.
> 
> **Cons**: I've used this software for ten years, and teacher experience is absolutely horrible. You must visit several screens and mouse around to add assignments or grades/comments. And after all that work, you can't copy assignments or even categories year to year, so each year you must spend hours recreating your grade book, even though only the dates need to be changed. Miserable. And they don't seem to even think about user experience. Case in point, they just changed the login page so that you must visit TWO pages to log in rather than one.
> 
> Setting up the grade book is a tedious task, and it has to be done over and over. Grading is mouse-heavy and miserable. It's only better than a paper grade book. I would choose my own spreadsheet over this rubbish. I hope it's better for the administrators/decision-makers.

-----

### "Decent SIS for small schools" — 5.0/5

> **Sarah** | *22 December 2025* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: As a teacher, I liked that I could find everything that I needed. It made it easy to send emails (with reporting/tracking - I could prove when I sent an email and to whom I sent it), download rosters and other reports (like a birthday list, which I used to make sure every student turning 18 got their birthday present - a copy of their state's voter registration form), and manage grading. Customer support was accessible both to my site admin and to me as a teacher.
> 
> **Cons**: It seemed like there were often issues \&amp; quirks that my site admin had to work out or that I had to work out as a teacher. The gradebook had to be set up JUST RIGHT or your grades would break something. If a student got switched to a different section of a course, I usually had to manually transfer their grades. I don't know if these issues were user error on my site admin's part or errors within the app, but it wasn't as straightforward as it should be or as flexible as a small private school needs.
> 
> I have been a teacher at two different schools using FACTS for SIS/gradebook, email communications management, enrollment, and tuition management. I also was a parent at a school using FACTS for lunch. Both schools experienced minor issues but were happy with FACTS compared to alternative options that exist.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/134629/FACTS)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/134629/FACTS> |
| en | <https://www.softwareadvice.com/classroom-management/facts-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/134629/FACTS> |
| en-GB | <https://www.softwareadvice.co.uk/software/134629/FACTS> |
| en-IE | <https://www.softwareadvice.ie/software/134629/FACTS> |
| en-NZ | <https://www.softwareadvice.co.nz/software/134629/FACTS> |
| fr | <https://www.softwareadvice.fr/software/134629/FACTS> |

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