About Acumatica Cloud ERP

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future-proof platform. Delivered.
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Production Manager Dashboard
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Sales Manager Dashboard
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Production Schedule Board
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Purchasing Manager Dashboard
Acumatica Cloud ERP Software - Device Support
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Warehouse Manager Dashboard
Acumatica Cloud ERP video
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Production Manager Dashboard - thumbnail
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Sales Manager Dashboard - thumbnail
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Production Schedule Board - thumbnail
Acumatica Cloud ERP Software - Acumatica Cloud ERP - Purchasing Manager Dashboard - thumbnail
Acumatica Cloud ERP Software - Device Support - thumbnail

Acumatica Cloud ERP pricing

Acumatica Cloud ERP does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Acumatica Cloud ERP Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.2
Customer Support
4.2
5 reviews of 106 View all reviews
Elizabeth
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 9/9/2023

Acumatica – a powerful Cloud-based ERP System

If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.

Pros

I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements

Cons

The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.

Rich
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
3

4
Reviewed on 8/8/2023

An average ERP system - may be worth spending more for a premier brand

The system was oversold and our management team is now suggesting we shift to a more prominent brand.

Pros

Having a native cloud based software is an advantage.

Cons

CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.

Alternatives Considered

Dynamics 365, Salesforce Sales Cloud and SAP Concur

Reasons for Switching to Acumatica Cloud ERP

Initial cost was attractive but software was oversold with its capabilities. While upfront and monthly costs are important, companies should consider hidden costs from time consumption, slow rollout of "customization" and extremely high storage costs.
Omer
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
2

2
Reviewed on 3/9/2020

Most expensive cheap ERP

Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Pros

After we spent almost same money as we paid for this program, we realize we could have purchased something better.
Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Cons

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Alternatives Considered

SAP Concur

Reasons for Switching to Acumatica Cloud ERP

not paying per user was the only reason..

Response from Acumatica

updated 4/26/22-Thanks for continuing to work with Acumatica and your Partner team to make the most of your Acumatica solution investment. We continue to make improvements that customers ask for to enhance the user experience and provide best-in-class functionality. We appreciate your feedback and are thankful to have you as a valued Acumatica customer. - Kim @Acumatica.
***
Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - [email protected]

Replied 26/4/2022
Allen
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2023

ERP that creates value for the company!

We needed real ERP processes coming from a Hybrid solution of point to point software system. This system allows us to follow process strings.

Pros

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Cons

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

Alternatives Considered

NetSuite and SAP Business One

Reasons for Choosing Acumatica Cloud ERP

Needed a better, more supported system.

Reasons for Switching to Acumatica Cloud ERP

Cost and supportability.
Kelly
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 4/3/2020

Acumatica Review - (includes Project Accounting module)

Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Pros

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Cons

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Acumatica Cloud ERP

MAS 500 was becoming obsolete and limiting.

Reasons for Switching to Acumatica Cloud ERP

Acumatica Cloud did everything we needed it to do. It was much more user friendly and more cost effective.

Response from Acumatica

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

Replied 1/4/2020

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