--- description: Review of HelloShift Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelloShift | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [HelloShift](/software/136201/helloshift) # HelloShift Canonical: https://www.softwareadvice.ie/software/136201/helloshift Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/136201/helloshift?page=2) > HelloShift helps you transition your hotel into a digital hotel. Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever. HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk. Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently. > > Verdict: Rated **4.7/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 62 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloShift - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$1.25 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on number of rooms. No limit on number of users or data. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Canada, United States ## Features - API - Asset Tracking - Built-in Accounting - CRM - Cost Tracking - Employee Management - Extended Stay - For Vacation Rentals - Front Desk Management - Guest Experience Management - Guest Messaging - Housekeeping - Housekeeping Management - Inspection Management - Inventory Management - Maintenance Management - Maintenance Scheduling - Marketing Automation - Mobile Access - Multi-Location ## Integrations (7 total) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) - [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software) ## Alternatives 1. [Little Hotelier](https://www.softwareadvice.ie/software/140581/littlehotelier) — 4.1/5 (236 reviews) 2. [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.ie/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.softwareadvice.ie/software/156859/sirvoy) — 4.7/5 (301 reviews) 4. [ResNexus](https://www.softwareadvice.ie/software/3094/resnexus) — 4.8/5 (431 reviews) 5. [Caterbook](https://www.softwareadvice.ie/software/84851/caterbook) — 4.9/5 (37 reviews) ## Reviews ### "Great For Both In Stay / Post Stay" — 5.0/5 > **Alex** | *17 January 2019* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: We vetted probably about half a dozen messaging platforms out there before selecting HelloShift to add to our arsenal of guest touchpoints at our resorts. So far, the results are great. Although we decided against using the chat function, the integration with SynXis IBE has been outstanding and easier than anticipated anyone that's ever tried to integrate with SABRE/SynXis knows EXACTLY what I mean by that - LOL). Two thumbs up, definitely helps with in stay issues. > > **Cons**: If the software could grab guest reviews from GMB, Facebook, booking.com and the other OTAs it would be a huge plus. Other than that, it's pretty decent. > > Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up. Good stuff. ;) ----- ### "Excellent Communication for Hotels in all Departments" — 5.0/5 > **Susan** | *3 July 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Worked at many Hotels and found HelloShift very user friendly for all departments in the Hotel. We are able to put in on our phones and tablets and all the Housekeeping and Maintenance use it daily. This is a great help for guest requests \& maintenance issues . The Front desk puts in late checkouts, early checkouts and guest that needs service next. > > **Cons**: I wish you can talk into the microphone of your phone instead of typing in the request. We also get have a problem when putting in Lost \& Found \#Lost\&found it \#Lost \&Lamps for some reason > > Excellent Tool for communication our Hotel been the Director of Housekeeping at this Hotel for 7 years. The only other app I used before is ServicePro and I like HelloShift much better. ----- ### "Easy-to-use group task and communication tool" — 5.0/5 > **KHanh** | *3 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It lets you create tasks with a date and time reminder so you'll get a red notice when something is due and need your attention. You can also add different colleagues and departments involved with the task or issues. > > **Cons**: It is not quite widely used yet, so communicating with other properties still requires lots of emails. > > It's a really useful tool. I can just scan through the pages on my way to work and I would already know what to expect and how things are going even before I start my shift. ----- ### "HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS" — 5.0/5 > **MONIQUE** | *25 July 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: EASY TO USE, NOT TOO MUCH IN YOUR FACE, GUESTS LOVE IT, AND SO DOES OUR TEAM. > > **Cons**: NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL > > IVE NEVER HEARD OF HELLOSHIFT UNTIL I STATED WORKING FOR MY HOTEL, AND I LOVE IT. THERE ARE MANY GREAT THINGS ABOUT IT BUT THE BEST THING IS THE ABILITY TO COMMUNICATE BETWEEN STAFF, MANAGEMENT, AND OUR GUESTS. 10/10 WOULD RECOMMEND FOR ANY BUSINESS WHO WANT TO GET AWAY FROM BORING EMAILS. ----- ### "Wonderful Software" — 5.0/5 > **Tamara** | *28 July 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This software makes communications between the Desk staff \& Management quick and efficient, while also allowing things to be marked off as done so that nothing gets forgotten. Also good for reminders on future issues and orders. > > **Cons**: No Cons that I have found.. This software has been extremely helpful ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/136201/helloshift?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/136201/helloshift) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data