--- description: Review of Console Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Console Cloud | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Trust Accounting Software](/directory/2005/trust-accounting/software) > [Console Cloud](/software/136672/console-cloud) # Console Cloud Canonical: https://www.softwareadvice.ie/software/136672/console-cloud Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/136672/console-cloud?page=2) > Console Cloud is a property management software designed to help real estate businesses and property owners manage multiple properties, inspection, task scheduling, communications, document storage and more. The creditor management module lets managers create invoices for owners/tenants using the drag-and-drop interface and store payments records for future reference. The accounting functionality in Console Cloud assists organizations with generating rent receipts and invoices with taxes and update custom charges for services using fee scheduling tools. It offers a host of features such as maintenance logs, role-based permissions, data migration, email/SMS notifications, a self-service portal, timestamps and more. Additionally, managers can view transactions, notes, arrears, communication history and maintenance information via automated owner/tenant timelines. Console Cloud enables users to gain insights into reconciliation statement and cash books via the reporting functionality. Pricing includes monthly subscriptions and support is provided via phone, email, FAQs and other online measures. > > Verdict: Rated **4.4/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 42 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Console Australia - **Location**: Brisbane, Australia - **Founded**: 1992 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Console Cloud (Accelerate Starter Plan): AU$99.00 Contact Console for custom plans. All pricing excludes GST. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand ## Features - API - Accounting - Accrual Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Accounting - Bank Reconciliation - Billing & Invoicing - Calendar Management - Channel Management - Check Writing - Client Portal - Communication Management - Compliance Management - Contact Management - Cross Ledger Posting - Customer Database - Customer Statements - Customisable Branding ## Integrations (2 total) - Agentbox - InspectRealEstate ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Trust Accounting Software](https://www.softwareadvice.ie/directory/2005/trust-accounting/software) ## Related Categories - [Trust Accounting Software](https://www.softwareadvice.ie/directory/2005/trust-accounting/software) - [Real Estate Property Management Software](https://www.softwareadvice.ie/directory/4672/property/software) - [Rental Property Management Software](https://www.softwareadvice.ie/directory/150/rental-property-management-software/software) - [Property Management Accounting Software](https://www.softwareadvice.ie/directory/125/accounting-software/software) - [Apartment Management Systems](https://www.softwareadvice.ie/directory/131/apartment-management-software/software) ## Alternatives 1. 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The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app > > **Cons**: There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like. ----- ### "Life is good" — 5.0/5 > **Tim** | *23 July 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Mate. It is so intuitive and easy to use. > > **Cons**: There’s nothing I don’t like. So I can’t answer this > > The software is excellent and provides great functionality. Easy to use, regular enhancements. And the support is exceptional. ----- ### "Don't purchase this software\!" — 1.0/5 > **Gemma** | *16 September 2021* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Within the very brief trial period it appeared the functionality would have advantages over the Gateway system - it didn't. There is nothing I like about this software. > > **Cons**: I don't even know where to start. The migration performed by Console was an absolute mess. We lost much of our data, our trust reflected incorrect balances across our owners and creditor accounts, we lost all our building structure set-ups. Our databases were not functional after the migration and Console support was non-existent. Our "On-boarding Specialist" had very little knowledge, would take hours to return our pleas for assistance and wouldn't even provide a contact phone number. He answered none of our questions and offered no assistance of data entry help to re-enter all the missing tenant charges he assured us would carry over. I asked for management to contact me to escalate our issues but still a week later nobody has contacted me. We ended up having to ask them to delete the platform altogether and revert back to Gateway - which then involved all our own data entry to ensure the transactions performed in Cloud were up to date in our old system. The whole process was an absolute joke, terribly unprofessional, zero support and a complete waste of time. > > Appalling. Worst customer service I have ever encountered, non-existent technical support, data migration was so poor we had to delete the platform altogether and revert back to the Console Gateway system. Even after that happened Cloud still generated an incorrect invoice run to all our tenants causing chaos and confusion. DO NOT PURCHASE THIS SOFTWARE\!\! ----- ### "The Best Property Management Software on the Market" — 5.0/5 > **Susan** | *23 July 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up. > > **Cons**: I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another. > > I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding. ----- ### "My Console Cloud Experience" — 5.0/5 > **Rebecca** | *20 November 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The system is very easy to use with information provided in a logical format, and updates/improvements are happening constantly. I like that as a user, I am able to submit an idea on a forum (Cloud Feedback) where other Property Managers and users can see my suggestion and add comments on how it would also improve their experience. It is great to be able to see others have the same idea or have thought of something that will make my life as a Property Manager easier. The developers are able to see why we are requesting certain things and can how popular a slight change would be. I really feel as the end users, we are being heard. > > **Cons**: Improvements on filtering information would be about it however I'm pretty sure there are plans to improve the requirements here anyway. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/136672/console-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/136672/console-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data