--- description: Review of OpenText HighTail Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpenText HighTail | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Document Management Software](/directory/722/document-management/software) > [OpenText HighTail](/software/137491/hightail) # OpenText HighTail Canonical: https://www.softwareadvice.ie/software/137491/hightail Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/137491/hightail?page=2) > Hightail is a collaboration platform that enables businesses to streamline processes related to file sharing, project management, feedback collection or response and more. It provides mobile applications for Android and iOS devices, allowing professionals to preview files, upload images/videos and receive real-time notifications, even from remote locations. Hightail helps enterprises share large files, track download/delivery status, set up expiration dates and secure documents using passwords and 256-bit AES encryption capabilities. Users can communicate with team members in real-time, assign follow-ups/due dates to track accountability and add proofing annotations as per individual requirements. Additionally, managers can track team progress, comments, live updates on files and more on a centralized dashboard. Hightail helps businesses synchronize data across various file storage platforms including Dropbox, Google Drive, Microsoft OneDrive and OpenText Core. The product is available on monthly subscriptions and support is extended via phone, live chat and other online measures. > > Verdict: Rated **4.4/5** by 290 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 290 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenText - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lite: free for 100MB file size send limit and limited file previews Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Audit Trail - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Customisable Branding - Discussions/Forums - Document Capture - Document Management - Document Storage ## Integrations (7 total) - Adobe Illustrator - Box - Dropbox Business - Google Drive - Microsoft Outlook - OneDrive - Salesforce Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) ## Related Categories - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) - [Online Proofing Software](https://www.softwareadvice.ie/directory/4381/online-proofing/software) - [Creative Management Software](https://www.softwareadvice.ie/directory/4682/creative-management/software) - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) ## Alternatives 1. [Google Drive](https://www.softwareadvice.ie/software/105807/google-drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.softwareadvice.ie/software/23542/onedrive) — 4.5/5 (12623 reviews) 4. [LimeWire](https://www.softwareadvice.ie/software/525185/LimeWire) — 4.8/5 (448 reviews) 5. [Dropbox Business](https://www.softwareadvice.ie/software/132175/dropbox) — 4.5/5 (21682 reviews) ## Reviews ### "My Review on Hightail" — 5.0/5 > **Macylyna** | *30 April 2019* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: One thing that excites me the most about hightail is the security feature it has. With the tool one can protect the file from unwanted third party by having document password that are only accessible by the intended recipient. With the tool one is also able to track email from who, where and when the email was downloaded. Another thing that excites me is the ability to share large files. This is one of the key thing that made us purchase this tool. With it you are able to compress large document and send them easily. The other parties in the receiving end are also able to download it easily and fast. > > **Cons**: I hate that the links shared expires very quickly. The support team is also not interactive. > > This software has allowed us to securely send large emails.It is easy to use and has a nice user friendly interface. ----- ### "HighTail - Easiest way to share large files" — 4.0/5 > **Tapan** | *31 January 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I love that there is no restraint on storage capacity with Hightail. I can chose file of any size and share it will any number of recipients keeping a tab on who is doing what with my file. It also allows me to share a file with someone for a specific period of time. It also offer plugins so that it can be integrated within your email service so that one can share large files directly from within an email. Another feature which sets it apart from other cloud storage providers is that it also offers digital signature capability and one can read and sign the shared documents from within Hightail. So documents never leave Hightail servers and remain secure. > > **Cons**: Hightail keeps the individual files encrypted all the time through it's sophisticated encryption technology but it doesn't allow me to generate my own encryption keys which would have made me feel more in control over my data. Customer support is also very delayed and I have faced multiple instances when the service was down. ----- ### "Narrowing of Features and Declining Value" — 2.0/5 > **Verified Reviewer** | *3 August 2017* | Recommendation rating: 2.0/10 > > **Pros**: You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications. > > **Cons**: Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link. My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail. Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight. This was a totally brainless move. I suggest that people look for a better solution. ----- ### "Good if using paid plan" — 4.0/5 > **Josh** | *21 April 2020* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: I really enjoy the simple and fast upload speeds for sending files, which seems to be much faster than other file sending services. > > **Cons**: The file delivery limits make it challenging for sending video assets, which tend to be more than 25GB. Other services are just fine for sending a final deliverable, which are generally \<1GB, but to pay a monthly service for file sending, I'd expect there to be an higher cap than 25GB for the Pro version. > > I use Hightail every week for delivering assets to clients. The storage side of Hightail is less appealing, in comparison to OneDrive, Dropbox or Google Drive. I would prefer to exclusively use Hightail for large file sending. ----- ### "Hightail is great for sending large files\!" — 5.0/5 > **Katie** | *16 October 2019* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I like how Hightail shows you the number of views your files have received along with showing how many times it has been downloaded. > > **Cons**: I cannot really say what I least like about Hightail. I guess it would not knowing exactly who viewed/downloaded your video when it is sent to multiple email addresses. > > At Creating U we use Hightail daily to send audition tapes to casting directors, talent agents and managers. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/137491/hightail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/137491/hightail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data