--- description: Review of Keap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Keap | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mortgage CRM Software](/directory/345/mortgage-crm/software) > [Keap](/software/139060/infusionsoft-crm) # Keap Canonical: https://www.softwareadvice.ie/software/139060/infusionsoft-crm Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.ie/software/139060/infusionsoft-crm?page=2) > Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences. Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts. The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. > > Verdict: Rated **4.1/5** by 1299 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 1299 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starting at $299/month (Billed monthly) for 2 users and 1500 contacts. Pricing varies based on the requirements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Autoresponders - Availability Management - Batch Processing - Behavior Analytics - Billing & Invoicing - Business Process Automation - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (72 total) - 40Nuggets - Adobe Commerce - AppointmentCore - Arborgold - Bedrock Data - BigCommerce - Birdeye - Bonjoro - Booker - Call Loop - ClicData - Cyfe - Deadline Funnel - Dropbox - Eventbrite ... and 57 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) ## Related Categories - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software) - [Sales Force Automation Software](https://www.softwareadvice.ie/directory/254/sales-force-automation/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews) 2. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2324 reviews) 3. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews) 4. [Constant Contact](https://www.softwareadvice.ie/software/397812/constant-contact) — 4.3/5 (2953 reviews) 5. [Systeme.io](https://www.softwareadvice.ie/software/334889/systemeio) — 4.8/5 (2130 reviews) ## Reviews ### "PRICE KEEPS GOING UPPPP" — 4.0/5 > **MICHAEL** | *26 December 2025* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I like the new custom tags. I also like the workflow enhancements through the campaign builder feature. > > **Cons**: Upping the price on an already expensive product is not very attractive. And the learning curve is still a problem. ----- ### "All the finest at one convenient location." — 5.0/5 > **Saskia** | *8 August 2023* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: You may program your advertising push with keap. The system automatically stores the produced leads where users may access them. The administrator may monitor every aspect of the delivered emails, from when they were opened to which links were clicked and for how long. The information provided here will allow users to adjust their campaign accordingly. > > **Cons**: There are per-customer and per-subscriber costs for integrating keap with other applications. In exchange for a restricted number of users and page views, it offers free data movement. > > Keap helps us streamline our CRM procedures, thus it's in regular use here. Keap aids us in solving company issues including lead management, marketing campaign automation, and client communication management. We want to use Keap to improve productivity and patron happiness by collecting and following up on leads, monitoring sales activity, and keeping in touch with patrons on an individual basis. ----- ### "I love Infusionsoft" — 4.0/5 > **Bob** | *16 August 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. I can create Campaigns and email marketing Does a great job of segmenting customers > > **Cons**: Search options are limited Onboarding costs are high > > I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties. ----- ### "The best CRM for email marketing in all sectors" — 4.0/5 > **Jennifer** | *16 August 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The level of automation is unparalleled. A common feature of CRMS is the lack of a "if/then" configuration option. If I tell Keap yes or no to a task, the program reacts differently depending on my answer. If you require robust automation that can do a wide variety of actions based on results, look no further. It's yours, Keap. > > **Cons**: There was a lack of functionality in the mobile app. So that I could access Keap from my mobile device, I bookmarked the website. This method was effective, although it lacked caller ID. > > Built-in support for email marketing was a big assist. The automation released me from the mental burden of keeping track of where people were in the pipeline and what they needed to do next based on the results of customer-facing tasks. ----- ### "Keap is the Great Marting Campaign Management Tool." — 5.0/5 > **Fabrizio** | *30 October 2025* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: The marketing capability and easy Email marketing and lead generation to campaign easy management this system is effective and the insights collection across several websites this toolbis amazing. > > **Cons**: Nothing for me to dislike now about the platform and its easy features and the implementation is easy. > > The best marketing reporting tool and the ability to manage contacts and marketing campaign monitoring thectool is excellent. ----- Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.ie/software/139060/infusionsoft-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/139060/infusionsoft-crm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data