---
description: Review of Gold-Vision CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Gold-Vision CRM | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Gold-Vision CRM

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> Who are we? &#10;&#10;Gold-Vision is a user-intuitive customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects, portal and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the cloud, dependant on preference.  &#10;&#10;Core features: &#10;&#10;The core CRM features include automatic tracking and synchronization of emails with Microsoft 365. Other features include centralized storage of prospect and customer information, which can be accessed on desktop or mobile devices. Users can also view social profiles for prospects and customers. &#10;&#10;Sales: &#10;&#10;Sales features include lead scoring, easy reporting, and comprehensive pipeline management. Furthermore, set pre-defined scores and view integrated website analytics with simplistic touchpoint scoring, with leads automatically scored based on customer interest.  &#10;&#10;Pipeline management is at the core of the sales module, get an instant live view of your business status, forecast sales revenue, and even set and monitor performance targets for different team members, ensuring the entire team is in the loop with sales activities. &#10;&#10;Gold-Vision's opportunities module provides details of all quotes, activities and recent emails, so any user can view where the lead came from and what’s happening next.   &#10;&#10;Marketing: &#10;&#10;The Gold-Vision product line also includes our brand-new product, Gold-Vision Marketing. Gold-Vision Marketing is an all-in-one digital marketing platform which is fully integrated with our CRM. Marketing gives users the ability to create and run campaigns, all whilst data is being fed back into CRM to aid the sales process – making sales and marketing alignment easier than ever. &#10;&#10;Gold-Vision's marketing features feed directly into analytics and dashboards, which are fully customizable visual charts and graphs. Other features include touchpoint point scoring, event booking management, and more. &#10;&#10;Projects: &#10;&#10;Managing projects in Gold-Vision is a simplistic and collaborative process, whether that’s assigning different team members tasks, creating to-do lists, or even just staying on schedule by monitoring progress and time spent on each activity. Appointment tracking, document management, and workflow management are core to the projects area of Gold-Vision. &#10;&#10;Customer support: &#10;&#10;To deliver great customer support your team needs to know more than just the name of the person they’re talking to – they need the full picture.   &#10;&#10;With Gold-Vision CRM, all your customer data – from your first touchpoint to the last – is in one place. Your support agents will always have the latest information at their fingertips and can respond more efficiently and effectively than ever before &#10;&#10;Customer interactions are automatically tracked and linked to their corresponding support tickets via integrations such as Live Chat, Microsoft 365, Outlook and more. &#10;&#10;Demo: &#10;&#10;After identifying your needs, we will build out a bespoke demo system for you, considering your business set-up, internal processes, and anything else you may detail to us and will then guide you through, giving you an insight into what an average day may look like within Gold-Vision. &#10;&#10;We provide a smooth and stress-free purchase process that puts your business needs at the forefront of our minds, carrying out all discussions and consultations with a personal feel. &#10;&#10;Implementation and support: &#10;&#10;From the moment you become a Gold-Vision customer, we will work directly with you to integrate and implement your system exactly how you want it. We provide quick-start packages for smaller projects or more in-depth training for larger teams. Our training services are flexible based on your needs, and we’re here to make sure you get value from Gold-Vision from the start. &#10;&#10;Our support team is attentive and offers comprehensive advice whenever needed. &#10;&#10;Gold-Vision pricing is done on a per-user per-month basis, allowing for manageable payments.
> 
> Verdict: Rated **4.6/5** by 131 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 131 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Esteiro Business Solutions
- **Founded**: 2001

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Per User
- **Pricing Details**: Gold-Vision CRM offers scalable plans starting from £35, with custom enterprise pricing available. Designed to suit teams of all sizes, from ambitious startups to global organisations. Whether you're looking to streamline processes or scale your operations, Gold-Vision CRM provides the flexibility and tools to grow with your business.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: Canada, United Kingdom, United States

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Batch Processing
- Bid Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Channel Management
- Chat/Messaging
- Client Management

## Integrations (17 total)

- Breeze
- Docusign
- Eventbrite
- Gmail
- Google Analytics 360
- Google Maps
- Lead Forensics
- LiveChat
- Loqate
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Opera 3
- QuickBooks Online
- Sage 50 Accounting

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software)

## Related Categories

- [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software)
- [Higher Education CRM Software](https://www.softwareadvice.ie/directory/3231/higher-education/software)
- [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software)
- [Banking CRM Software](https://www.softwareadvice.ie/directory/336/banking-crm/software)
- [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Fantastic service with a well built system." — 4.0/5

> **Aiden** | *18 May 2023* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price.
> 
> **Cons**: Releasing features that don't work correctly.
> 
> Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both \[sensitive content hidden\] have been incredible to deal with.\[sensitive content hidden\] has been very supportive and knowledgeable though any issue I have.\[sensitive content hidden\] within the support team is also a dream to talk to.

-----

### "A genuinely valuable CRM with outstanding support" — 5.0/5

> **Emily** | *23 June 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: What stands out most about Gold-Vision is how easy it is for our entire business to manage projects and client information across multiple arms of the company. Where CRMs often feel like a chore, our wider team actually find value in using it — several even said it's by far the best CRM they've worked with. The reporting functions are excellent, making it effortless to stay informed and up to date. The recent update to the home screen has made the user experience even better, and we’re really looking forward to the upcoming feature for bulk widget updates.&#10;&#10;On top of the software itself, the Gold-Vision team are fantastic — super responsive, helpful and always a pleasure to deal with. Our account manager \[sensitive content hidden\]&#10; is brilliant, and \[sensitive content hidden\] are consistently key in supporting us with queries and quotations.
> 
> **Cons**: My only critique was around the original home screen functionality, but this has recently been updated and has genuinely improved the platform’s usability. It’s difficult to fault it now.
> 
> Our overall experience with Gold-Vision CRM has been excellent. It’s made managing client relationships and projects across different areas of the business straightforward and reliable. The whole team find it intuitive and beneficial, which is no small feat for a CRM. Combined with outstanding, fast, and friendly support from the Gold-Vision team, it’s become an indispensable tool for our business. Highly recommended.

-----

### "Gold vision turned platinum results" — 3.0/5

> **Stefanie** | *17 May 2024* | Package/Freight Delivery | Recommendation rating: 9.0/10
> 
> **Pros**: I liked that they cater to small business and you're not so lost in all the features of this product and it makes you feel real efficiently able to run a business
> 
> **Cons**: Twilight police was the ability to just be caught up in the amount of features but like I said if you're unable to narrow down what you need and not use some of you're not forced to use all the pictures so don't feel like you have to
> 
> My overall experience has been wonderful like I said I've only been using this with my company for about 6 months or so but it's been amazing and how we have been able to turn around are business model and actually eliminate a job to provide more financial for different areas of our department

-----

### "5 star rating for a superb CRM system and team" — 5.0/5

> **Verified Reviewer** | *4 December 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: It brings together in one easy to use platform tender and client management along with the ability to monitor all aspects of the bid department. It makes reporting to senior managers so much easier. After the initial period the software is really easy and saves me time.
> 
> **Cons**: As yet there is nothing in Gold-Vision CRM  that I do not like. The system is user friendly and very easy to work with.
> 
> Collaborative work with the team at Goldvision has been an absolute pleasure. They are responsive, helpful and friendly and always extremely patient when working with a busy business like ours. I highly recommend the team and the software.

-----

### "Great system, highly recommend" — 5.0/5

> **Laura** | *3 June 2025* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: The system is easy to navigate and use. The system can also be customised to suite specific needs which we found really helpful.
> 
> **Cons**: When copy quoting the details from the first quote pull through (i dont think this use to happen) now you have to remove those details to add in the correct contact. Potential risk of sending a quote addressed to the wrong person.
> 
> Fantastic throughout. The support team are fantastic and get back to you quickly whenever you have any questions or concerns.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/13928/gold-vision-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/gold-vision-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/13928/gold-vision-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/13928/gold-vision-crm> |
| en-IE | <https://www.softwareadvice.ie/software/13928/gold-vision-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/13928/gold-vision-crm> |

-----

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