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About Joblogic
๐๐ผ๐ฟ ๐ฎ ๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ถ๐บ๐ฒ, ๐ด๐ฒ๐ ๐ญ๐ฑ ๐บ๐ผ๐ป๐๐ต๐ ๐ณ๐ผ๐ฟ ๐๐ต๐ฒ ๐ฝ๐ฟ๐ถ๐ฐ๐ฒ ๐ผ๐ณ ๐ญ๐ฎ! ๐๐ผ๐ผ๐ธ ๐ฎ ๐ณ๐ฟ๐ฒ๐ฒ ๐ฑ๐ฒ๐บ๐ผ ๐๐ถ๐๐ต ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐ผ๐๐ฟ ๐ฒ๐
๐ฝ๐ฒ๐ฟ๐๐ ๐ณ๐ผ๐ฟ ๐ฎ ๐ด๐๐ถ๐ฑ๐ฒ๐ฑ ๐๐ผ๐๐ฟ ๐ผ๐ณ ๐ผ๐๐ฟ ๐๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ. ๐ก๐ผ ๐ผ๐ฏ๐น๐ถ๐ด๐ฎ๐๐ถ๐ผ๐ป. ๐ก๐ผ ๐ฐ๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐. ๐ก๐ผ ๐ฐ๐ฎ๐ฟ๐ฑ ๐ฑ๐ฒ๐๐ฎ๐ถ๐น๐ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ.
Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes and invoices through one platform.
Office staff can schedule jobs using the job schedulerโs visual interface. This helps prevent double booking and aids with time and resource management. Joblogic Mobile provides a real-time interface between the back office and the field workforce. Users can complete forms, enter data for timesheets, capture photos and complete risk assessments. Office staff can see live travel updates from engineers using the GPS tracking system. Dedicated Android and iOS apps are available.
The customer portal allows clients to access past and current jobs, view reports, log jobs and request quotes. The customer portal also provides real-time dashboards that show the profitability of sites, number of jobs completed in a month and lets clients monitor first time fixes.
Joblogic pricing
Joblogic does not have a free version but does offer a free trial. Joblogic paid version starts at ยฃ39.00/month.
Starting Price:
ยฃ39.00/month
Free Version:
No
Free trial:
Yes
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Joblogic Reviews
Feature rating
5 reviews of 70
View all reviews
Jeff
- Industry: Utilities
- Company size: 11โ50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 21/12/2018
All in one place
Pros
we can record jobs, dispatch jobs, keep track on progress, this then follows to easy invoicing with all data carried through.
you can record info in notes of calls .quote customers .allow customer their own access.
Cons
Filtering options need tweaking for searching
Response from Tracer Management Systems
Jeff, thank you for the review. It's good to hear that you're benefiting from the implementation of Joblogic at Active Air.
Replied 17/1/2019
Andy
- Industry: Automotive
- Company size: 51โ200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 29/11/2022
Very good product to a point, and await next version for major advancements
Goog company, UK based, and friendly helpful implementation and support staff.Feels like their focus is moving away from the locally hosted to cloud based ServiceSight product, so I'd advise anyone looking at Protean to ensure the solution they choose is the correct future-proofed solution for the business, as moving into or from Protean (or similar products) is not a small project.
Pros
This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements. Moving to Protean allowed the business to grow further than could have been possible with Service Director.
Cons
The integration with Sage200 was disappointing. We began to integrate to Sage50 but were assured that when we moved to Sage200 that it would be much better integrated, especially in terms of parts/stock, however that was not true and so we could only expand so far with Protean and are now looking for alternatives.
Reasons for Choosing Joblogic
Service Director ceased to support their desktop product adequately to meet our business needs, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements.Reasons for Switching to Joblogic
Based on business requirements, cost and migration ease, which Protean seemed to fit best with.
Dan
- Industry: Electrical/Electronic Manufacturing
- Company size: 2โ10 Employees
- Used for 6-12 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
2
Reviewed on 12/1/2021
Feel let down
Bad
Pros
The only pro I have is that I stopped using it soon after I purchased. Wasnโt good at all
Cons
Basically a lot.
Get sucked into the annual plan, promised everything you asked for.
First hurdle and wasnโt good at all. I asked back in May 2020 that I have issues, and basically get fobbed off.
Customer service is useless, and very slow.
Again you get promised itโll go to development team for review and get nothing.
Ask them to help and say we canโt as it doesnโt do that, but we have a work around. I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic.
Very disappointing and no part refund or help.
Stay well clear
Alternatives Considered
SimproReasons for Choosing Joblogic
Thought it would be easier. Worked out a nightmare from day oneReasons for Switching to Joblogic
Time really. But wished I had waited now as a lot of money spent on a very poor program
Timothy
- Industry: Facilities Services
- Company size: 2โ10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 5/2/2020
Organize and prioritize experts
I have been on since day one contact in integrating their software and our business and have to say they are really responsive and we have a dedicated rep that is there and responds quickly and efficiently. If there is something I have a question on he answers promptly or if he is unsure he gets back usually same day if not within the hour. Great software, Customer service, Excellent product.
Pros
This software can help track jobs customers invoices paid and past due balances and you can even set past due balance limits that when your customer owes more than $100 for example it won't let you schedule service. Good way to keep track of invoices paid and unpaid. also keep tabs on expenses milage and many many more features already recommended to mechanics delivery drivers and other service professionals that are sole proprietors. I feel this software can work for hvac, maintenance companies, cleaning services, if you have customers and contractor or employees, this will work for you.
Cons
Haven't found any down side yet and I'm going on 2yrs of daily usage.
Alternatives Considered
Service FusionReasons for Choosing Joblogic
System was multiple platforms and had lots of holes and very expensive. This was a one stop shop for excellent service and great product.Reasons for Switching to Joblogic
I was contacted by sales rep and they gave me a demo and I saw immediate implications and results for what the software could do for my business and free up so much of my already jam packed day. I called both companies and they don't return calls promptly and they don't come out to give demos or troubleshoot in person if needed.
Matthew
- Industry: Machinery
- Company size: 51โ200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 20/11/2019
Software
Pros
I love what (Sensitive Content Hidden) are doing with Protean. For us Protean is not just a piece of software we use everyday. It is central to our business operating and performing and the team at Protean understand this.
We feel valued as a customer, it is a personal relationship and every staff member at Protean cares about Bennie and our success, which is phenomenal. As a Group we have many many software suppliers and Protean rank at the very top.
Protean is more than a software company, they are a business Partner of Bennie.
Cons
I still looks a bit legacy, and has a couple of quirks. But Protean are engaging with customers on the roadmap and we know this is changing, so we are looking forward to the future.
