--- description: Review of Blackbaud Luminate Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Blackbaud Luminate Online | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/1543/online-fundraising-platforms/software) > [Blackbaud Luminate Online](/software/140143/luminate) # Blackbaud Luminate Online Canonical: https://www.softwareadvice.ie/software/140143/luminate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/140143/luminate?page=2) > Luminate Online Marketing is an online fundraising and marketing automation software for non-profits. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events. The software features tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. Luminate Online Marketing partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive webpages with personalized message for members and donors. Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations. > > Verdict: Rated **3.7/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 34 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Blackbaud for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Autoresponders - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Contact Management - Conversion Tracking - Customer Segmentation - Customer Surveys - Customisable Branding - Customisable CTAs - Customisable Forms - Customisable Templates - Customizable Fields ## Integrations (1 total) - Blackbaud Merchant Services ## Support Options - 24/7 (Live rep) - Chat ## Category - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) ## Related Categories - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) - [Donation Management Software](https://www.softwareadvice.ie/directory/418/crm-software/software) - [Fundraising & Donor Management Software](https://www.softwareadvice.ie/directory/417/fundraising-software/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.ie/software/389956/donorperfect) — 4.5/5 (1408 reviews) 2. [Givebutter](https://www.softwareadvice.ie/software/380178/givebutter) — 4.8/5 (871 reviews) 3. [Tithe.ly](https://www.softwareadvice.ie/software/392360/tithe-ly) — 4.7/5 (692 reviews) 4. [Zeffy](https://www.softwareadvice.ie/software/190855/simplyk) — 4.8/5 (479 reviews) 5. [Bloomerang](https://www.softwareadvice.ie/software/2973/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "BBCRM Review" — 5.0/5 > **Sarah** | *29 August 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and how it has everything we need shown there at our finger tips. > > **Cons**: Integration was hard for new users but that is to be expected ----- ### "Not intuitive" — 4.0/5 > **Glynis** | *27 January 2021* | Museums & Institutions | Recommendation rating: 5.0/10 > > **Pros**: Honestly, I cannot think of any pros at this time. > > **Cons**: Nothing about Luminate Online is intuitive. It does not integrate well with other Blackbaud products. We have had to purchase other third-party software to send information between Altru and Luminate. > > We use it for transactional and reminder emails for registered programs, and marketing emails. ----- ### "BB LO is what is available" — 3.0/5 > **Tatiana** | *22 July 2022* | Religious Institutions | Recommendation rating: 5.0/10 > > **Pros**: It is integrated with Blackbaud products. > > **Cons**: - Repetative steps at times which can lead youi in circles > > I would say my experience has been nuetral...not particularly great but also not horrible ----- ### "Easy to use without a programmer, but much better with programming experience." — 5.0/5 > **Amanda** | *18 July 2017* | Maritime | Recommendation rating: 10.0/10 > > **Pros**: Very robust software with a ton of features built in. It requires some initial training to get started but once you get the hang of it, figuring out all the menus and features gets easier. > > **Cons**: The interface can be clunky at times. Some things require navigating multiple menus and clicking multiple times to complete a task. But overall the functionality is incredible. > > The biggest thing I've been using this for lately is event registration and management. Without this product we wouldn't be able to pilot the programs we're piloting right now. ----- ### "Great product with a lot of potential" — 4.0/5 > **Shaun** | *23 November 2015* | Civic & Social Organization | Recommendation rating: 7.0/10 > > **Pros**: The flexibility and the integration are the best parts. > > **Cons**: Blackbaud has acquired a lot of products over the years and even though integration is happening, your needs may be slower at integration than others. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/140143/luminate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/140143/luminate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data