Marketman

Pros

MarketMan can seem complex to begin with, but after a well organised and extensive onboarding process with Asaf and others we quickly found ourselves being able to utilise the system effectively and started making real world business decisions

Cons

A fairly steep learning curve to begin with

Pros

I like most is marketmans capabilities. It is very detailed. My major vendors invoices can be sent straight to the software without lifting a finger. Orders have capabilities to be directly automated and sent into our vendors online ordering platform. Constantly tracks inventory

Cons

The setup is very tedious and takes a LOT of work. They help you through the startup and provide with training videos but it would’ve been nicer if they would have worked hand and hand until setup (a lot to ask for I realize and they do offer recipe building at a cost). In a user friendly scale 1-5 I give it a 3

Pros

Accurate food costs. Ability to reconcile invoices. Ability to order through the software. Works throughout my company.

Cons

Software doesnt always import to quickbooks. It took forever to get our Sysco account to work properly. COGS report should have snapshot view.

Pros

Functionality , and customer service.
Alec Grove has been an star since the beginning.

Cons

Updates on the system, and adding new functionalities.

Alternatives Considered

Reasons for Switching to Marketman

Pros

What I do love most about MM, is the fact that it keeps improving itself year by year. The guys at MM, have one mission alone, and that is to become the leaders in Restaurant Management software. I must add that I have implemented MarketMan, not only in Restaurants but also in Manufacturing kitchens, Distribution Centers, Multi-outlet Fast Casuals, and Concession Restaurants. Not one has regretted investing in MarketMan. It does what it says on the box!

Cons

1) Missing Nutritional Facts for menu items - very important!

Alternatives Considered

Reasons for Switching to Marketman

Pros

Marketman makes payment processing swift and easy, and there are credible security affirmation from the tool.

Cons

Marketman creates a suitable payment option, and there are no challenges.

Pros

Marketman is aggressive and controlled in making the right marketing measures.

Cons

Marketman is authentic in making strategic marketing measures.

Pros

I like all the ways you can look at your inventory.

Cons

It takes some time to get used to how some parts work.

Pros

Clear cost of good analysis, from overall basket to individual items. Excellent customer service - one of the best of any SaaS products we use.

Cons

There are some clunky aspects to MM. For multi-site users, switching between sites, reloading and navigating can take a bit of getting used to.

Pros

Automated invoice entry is a time saver!

Cons

Reporting - More standardized formatted and printable reporting would be helpful.

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Pros

all the features are great, the software makes daily operations very easy

Cons

would have preferred the onboarding process to be slightly faster so i can use the system asap

Pros

Easy of ordering from a central kitchen, recipe building and invoice processing

Cons

Waste management isn't perfect when integrated with Lightspeed (product list)

Pros

After struggling to use other programs for months, I happily found Marketman. This is the only program I have found that is cloud based, really does speed up the inventory counting process, and is also very user friendly. We have multiple people that log in to our account to check prices and enter recipes, so it was important for it to be easy to access and navigate. It was also important for us to be able to enter in inventory while counting, and to potentially have multiple people do it at once. Finally I like the ease of downloading anything you need. Whether its an old invoice, inventory report, or any other report you can easily download and print anything you have entered.

Cons

The one thing I wish it had was conversions for recipe entering. Unless you have the same unit of measuring as it is received in, you will likely have to do some converting to type up your recipes. Cheftech allows you to enter in other units of measurement (ex 1 cup flour=4.5oz) so you can now type up recipes using cup measurements rather than all weights etc.

Pros

This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful.

Cons

Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses.

Pros

Easy to use, placing order really fast with the phone app, best Inventory count system, best up to date inventory control (literally just a click away), time saving when it comes to invoicing (once the order is placed from MM, it's just a click away to transform it into an invoice), integrate with Quickbooks and Revel, cookbooks and multiple measurement units. The best customer service and the training team.

Cons

When integrating with my Revel system, if I change the name of an item, in MM it will appear as a new item and it's hard to follow older reports since the date is not consistent.

Pros

Online capabilities. The system is great to set top and the stock control is really impressive

Cons

The PAR levels should be interactive and look at the usage trend to order a 7day, 10 day or 14 day stock holding.
We either over order or under order as seasons change.

Alternatives Considered

Reasons for Choosing Marketman

Pros

Ease of use, functionality and interface.

Cons

So far so good! I haven't run into any issues that haven't been very quickly solved by the help team.

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

Pros

Frequent notifications/updates + easy to understand and use

Cons

It takes a long time to enter inventory. There should be an option to scan it in like for the invoiced

Pros

Easy To use and simple to navigate. Easy to train as well

Cons

Dashboard can be confusing. But I see improvements were made.

Pros

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Cons

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Pros

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

Cons

The UI sometimes lag in a mobile device.

Pros

This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.

Cons

They aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.

Pros

Easy to implement, use and train with full control

Cons

Some adaptability issues with 3rd party apps

Pros

The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.

Cons

Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.

Pros

overall ease of use and tools available

Cons

accepting the delivery process could be a little bit quicker with certain providers

Pros

Overall great in helping you to manage the inventoryGreat in integration of other apps

Cons

Sometimes customization is difficult and it can be made more easy

Pros

This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.

Cons

Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product

Pros

Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices.

Cons

I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators.

Pros

I am most happy that the price of an ingredient carries through all functions from ordering, receiving invoices and payment, recipe costing, and inventory. The accuracy of this data has been a huge time-saver for the restaurant group, and we have a better idea of how profitable we are day-to day.

Cons

Getting all the items and sub-recipes loaded into the system can be a bit time-consuming up front. Worth it in the end though.

Pros

I love everything about the software. If you are thinking about buying this software, I HIGHLY recommend it. For any new restaurant business owner I urge you to get this software, and save yourself so much time on inventory, relying on your staff to do their job they get paid to do. This will save you so much time and you won't get the headache on relying on your staff to do it.

Cons

Nothing. As I said before, This software will save you....

Pros

I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham

Cons

For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.

Pros

Ordering system . Very user friendly when user can use it

Cons

The fact that I can't add suppliers. Frustrating

Pros

Very intuitive. it does not require a lot of training to use for the managers.

Cons

We haven't had any negative issues or problems.

Pros

Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.

Cons

Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Pros

After you set up your products and storage areas, the ease of use for tracking inventory is awesome.

Cons

The actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item

Pros

set up was easy, the support was good and great follow thru

Cons

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Pros

Ease of use - very intuitive
Customer service - quickest ever
Very detailed reports
Best value for money
Can integrate with multiple POS (virtually any if done manually )
Commissary Kitchen features
Cook book option

Cons

Not having a product for the front end (POS) otherwise, no Cons.

Pros

This product is instrumental in ensuring your food costs are on a budget. I have used several Food Costing software packages, and MarketMan is really great at getting those costs under control and monitoring changes.

Cons

The only thing that I would really like to have added would be a push into Square from Marketman. Such as price and inventory changes could be set in MarketMan, and they would push into Square, but this is really a minor want.

Pros

This software is fast and easy to use and not heavy on any PC or any

Cons

The merging of sales and stock with light speed is not always accurate, maybe its programming from our side

Pros

Marketman captures all the information and the user-friendliness someone can expect. It feels very personalized.
Changes can be easily implemented. User requires minimum experience to familiar themself. I have used several software, I can say marketman is certainly the best!

Cons

Phone support needs to be more prompt! The team could attempt to solve problems over the phone rather than taking messages only.

Pros

The software is great on mobile platform. Invoice scanning with line item receiving is huge for us.

Cons

Wish it had the ability to calculate nutritional values for our recipes.

Pros

Ease of use and automatic invoicing with updated pricing.

Cons

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Pros

The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

Cons

Some features are a bit complicated to use specially if the users are not very tech savvy.

Pros

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Cons

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Pros

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

Cons

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

Pros

The on-boarding process with MarketMan is first class. They took several calls and demos to make sure they understood exactly what we needed to succeed. The training is extensive. It is a very intuitive system. Most importantly, the reporting features are easy to interpret and extremely detailed. The recipe building is a breeze and it enables the business to set food cost alerts on all menu items.

Cons

The one feature that we would like to see is the ability to enter purchasing budget dollar amounts and have them adjust as purchases are entered into the system.