kintone

Pros

Kintone is an integral part of our daily operations, and its adaptability has made onboarding new team members seamless.

Cons

While Kintone is tailored to our specific requirements, occasionally, we encounter additional steps due to its bespoke nature. These workarounds can be time-consuming. Nonetheless, the Kintone support team’s prompt and attentive responses to our inquiries have been invaluable.

Pros

The support team. Their team is very willing to help out with any questions and to help build apps.
Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation).
Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable.

Cons

One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly.

Alternatives Considered

Reasons for Switching to kintone

Pros

I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution.

Cons

Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished.

Pros

The high level of expertise, capability and flexibility of our consultant.

Cons

We have to use a plug in to allow for more users.

Pros

A good program for managing CRM operations, it helps a lot in automating spreadsheets, also makes it much easier to issue and track reports, offers a free trial, frankly I highly recommend it to increase work efficiency.

Cons

Indeed, it is an almost complete program, but it is preferable to constantly develop by adding new features, especially with regard to dealing with data.

Pros

Ease of use, coming up and making our own apps.

Cons

It can't email documents from the app.

Pros

It is very user friendly, very easy to setup new applications. Support is easy as well, quick responses.
The process management piece is very simple to setup.
There are lots of add-ins that are free or for purchase that make it even more useful.

Cons

There are no cons at this time. It has done everything we've needed it to.

Pros

This program is easily customizable. Perfect for keeping our team on task and preventing them from missing critical dates and response deadlines.

Cons

I can't think of anything I dislike about this software.

Pros

Kintone is easy to use! It is set up in a way that allows you to think about your needs now and in the future.

Cons

Even though many aspects of Kintone are plug and play, I was needing some customization that required the assistance of the Kintone programer. [sensitive content hidden] was exceptional in explaining and assisting me in setting up our database.

Pros

Customer service! They respond within hours and are always free to meet with me when I have a new request on ways to customize the platform to fit my specific business' needs.

Cons

When filtering by a piece of data that contains letters, you have to ensure all data that is entered is done exactly the same (even with capitalization) or you will miss data. It would be great for the program to pick up all data despite this. Ex. Addresses are entered by my team and might say "630 S San Pedro" while others say "630 san pedro".

Pros

Kintone has helped synthesize data from multiple areas into one dashboard that makes calculations and visualizes the data.

Cons

The visualizations are basic compared to other programs visual options.

Pros

I am most appreciative of the Kintone's support staff. I am extremely impressed with response time, knowledgeability, professionalism, and willingness to help that I have experienced when working with all levels of support, but most notably,[sensitive content hidden]. [sensitive content hidden] is always quick to respond to my requests for assistance, and always willing to go the extra mile to make sure my Kintone application is meeting all my company's needs.

Cons

I am frequently frustrated by the narrow definition of what constitutes uniqueness in Kintone. The fact that I cannot define a unique record across multiple fields boggles my mind. In my opinion, that is a basic tenet of any database platform. And beyond that, I have had to jump through hoops to make sure that my unique values don't occur within other records. Very frustrating, indeed.

Pros

Kintone was so easy; logical interface with drag-and-drop functionality that makes creating your first app easy. Or you can upload a spreadsheet and decide how you want the data to display.

Cons

Some of the functionality, such as setting up reminders, was complicated and required assistance from customer support. There is no way to "mass delete" notifications.

Pros

I like that you can build Kintone to work best for you. It is easier than other CRM/project tracking platforms that i have used in the past. The fact that we can add various fields to specifically suit our needs is fantastic and not something I have seen in other, similar products.

Cons

I do not like that certain status's have to be updated across all apps in order to match the main jobs page status. This can often lead to confusion and misinformation.

Pros

Task and Projects Management features are perfect for managing your workflow. I specially like one more feature that sends alerts notifications about your work progress. This software is very easy to use and generate more productivity in less time.

Cons

I used this software for Task Management, for that I didn't find any disadvantage.

Pros

Its a great repository for all of the specifications of each project and a great and easy tool for historical lookback when we have to reference old projects and do re-prints of books.

Cons

We have to use this AND gmail/outlook still... so we are still utilizing email and then having to fully do data entry into the software.

Pros

Easy app development for the administrators, easy use for the users

Cons

About Permissions for fields on the Settings page, I'd like you to include fields which are on the "Table" contents because this feature is not standard function.

Pros

Workflow process management, auto-notification, detailed level setting of permissions

Cons

Project management feature is not strong enough.

Pros

It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

Cons

There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

Pros

kintone is very impressive tool for handling multiple projects with it's rich features like task management, progress tracking, reporting, etc. It's very easy to use and offers great UI for all users.

Cons

As I use Project Management Feature of the tool, It's difficult to finds issues with the other features. Personally, I haven't face any issue to manage multiple projects with my team.

Pros

Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Cons

Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

Pros

Kintone offers a lot of functionality where you have form-based processes. It allows you to capture meaningful data from forms, create specific permissions all the way down to specific fields, create lots of apps, and generate reports from data fields. It was pretty easy to pick up on how to do everything we wanted and didn't cause a lot of brain damage on figuring out the platform.

Cons

You can't set permissions for tables within forms. We got a quote from them to do this, but for our client it wasn't going to be worth it.

Pros

The software is customizable to any need.
The apps are able to be tied together through related records which is vital to our business.
There are many standard apps that can be downloaded for free and edited and/or used as a model instead of building an app from scratch.
Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable. The template can then be installed and customized to suit the unique needs of the user.
History is tracked in each app to show the changes made over time. This is an extremely useful feature.
The entire interface is user-friendly and easy to learn.

Cons

I would like to be able to customize the portal and change the layout (such as move the location of the spaces and announcements).
While there is a lot of information in the help section, it could be formatted in a more user-friendly format.
I would like to be able to change the order in which the apps are listed in the apps section.

Pros

Love to used and the ability to customize existing apps

Cons

relationship between apps when you change this over and app it doesn't change it automatically we have to upadate :S

Pros

Customization options are second to none. It fit exactly what we wanted to achieve.

Cons

Overall we are very happy, and at this time have not found anything to improve on.

Alternatives Considered

Reasons for Switching to kintone

Pros

It's great, it allows me to centralize all my information in one place which made collaboration and project management much easier.

Cons

There are some specific features or settings that I would like to be able to modify or adapt to further suit my needs and work processes.

Pros

What I like the most is its ease of use and its ability to customize and adapt applications without having any programming knowledge. I can create and modify workflows according to my specific needs.

Cons

One of the things that I did not like very much was the limitation in terms of the ability to customize the design of the applications. Although I can customize the fields and workflows, I would like more customization options in terms of appearance and aesthetic design.

Pros

I love how easy it's to use kintone, it has an intuitive interface that allows users of any background to build their apps without the need for extensive coding knowledge.

Cons

can't recall any limitations, it was great for our needs (maybe occasional delays in response time for certain inquiries, which was not a big issue)

Pros

Easy to navigate, no coding required, great customer support and training

Cons

I have not run into any issues/problems at this point!

Pros

I've struggled to find a platform that, as the owner of a small business, can assist me in developing bespoke applications that meet my specific requirements without costing a fortune. This is why I was thrilled to learn about Kintone. I can create forms, workflows, and dashboards that meet my specific needs using the platform's extensive customization and adaptability, even without extensive coding experience.The features for collaboration and communication in Kintone are one of my favorite features. My team can collaborate effectively with real-time data and graphing features, automatic notifications, and a centralized workspace. We can also create guest workspaces for customers and partners outside the company, making project collaboration simple.In general, Kintone has been an excellent tool for streamlining our business procedures and enhancing internal communication and teamwork.

Cons

Kintone has a few great features, but there are also some drawbacks to think about. The limited options for integration are one of the drawbacks. As a user, I've discovered that, in comparison to some other low-code development platforms, kintone doesn't integrate with as many third-party tools and services. This can be constricting. For instance, I use a project management software that Kintone does not currently support, so I must manually transfer data between the two platforms.The price is another drawback. Despite the fact that kintone may provide more advanced features and functionality than some other platforms, its price can be quite high, particularly for startups or smaller businesses with limited budgets. Overall, even though kintone might not be right for everyone, it's important to weigh the benefits and drawbacks and decide if the platform's features and functionality are worth the cost and possible restrictions on integration options.

Pros

It is easy to build apps that speak to one another, separating departments but not having to duplicate data

Cons

Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions

Alternatives Considered

Reasons for Switching to kintone

Pros

Kintone was flexible enough to be allow us to re-create our somewhat unique business requirements from data collection, to workflow, to linking with other systems such as Formstack, Docusign and Xero, to communicating with contractors and customers. We were able to eliminate as much mundane and time consuming activities as possible to ensure that the only interventions required by staff members is to "add some value".

Cons

It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users

Pros

process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.

Cons

user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.

Alternatives Considered

Reasons for Choosing kintone

Switched From

Reasons for Switching to kintone

Pros

I like how you can easily customize data fields and organize information in a completely custom way.

Cons

When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!

Alternatives Considered

Reasons for Choosing kintone

Switched From

Reasons for Switching to kintone

Pros

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.

Cons

There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

Pros

Kintone is user friendly and cloud based (accessible from any device). It is easy to share files and documents via Google Drive or Dropbox which can be easily integrated in kintone.

Cons

As it is a cloud-based tool, it requires an access to the internet and with a poor access to the internet the work is really annoying. Otherwise I didn't find any disadvantages.

Pros

Project management features are perfect for managing workflow and task. And it allow to customize data.

Cons

Nothing to least like however mobile app is a little slow.

Pros

It can assign someone with a certain task, and it's easy to create some easy apps.

Cons

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Pros

This platform works with a variety of business models. Given that it doesn't require coding, the majority of its functions are simply and easy to use. The flexibility allows it to satisfy our currently requirements at acceptable level.

Cons

As a techy person, this platform is too simple as it doesn't require coding. However, I would really like to see how it's been done on the background. Also, adding more features would be beneficial such as sorting of apps based on personal preference rather than when it was made.

Pros

You can build it just about any way you want to fit your needs.

Cons

There are some limitations on what you can do based on what plug ins are available.

Alternatives Considered

Reasons for Switching to kintone

Pros

We are trying to go IT lite on a solution to help complex, distributed teams. We have been trailing Kintone as a solution that will allows many team leads create and manage projects and workflows. The low-code aspect of creation is the most compelling aspect we have found.

Cons

Pricing is a bit of a challenge to quickly understand after 5 users, you move into enterprise and you have to call to get an estimate even though they say you'll save money with their ROI tool. Could be more transparent.

Pros

The best thing about Kintone, in my opinion, is its user-friendly interface and the ability to easily customize the platform to meet specific needs. The ability to quickly create custom forms and reports is also very useful. Furthermore, kintone's integration with other services such as Google Apps, Salesforce, and Dropbox makes it incredibly powerful and simple to use.

Cons

Kintone's user interface can be difficult to use and understand at times, in my opinion. It also didn't have a lot of customization options, making it difficult to tailor it to my specific needs.

Pros

The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.

Cons

Challenging to use and learn.
Lack of comprehensive tutorials.
I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.

Pros

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

Cons

The only thing I have noticed is that its user interface can be more visually pleasing.

Pros

The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.

Cons

Multiple clients cannot be working on their audit at the same time.

Pros

Flexibility is what I love about Kintone. It has core features needed to handle many type of workflow in many industries. For those that are looking for more, It is also very easy to implement additional functionality and work with API from other system.

Cons

The UI really could use some work. As far as I think the UX is great, UI is struggling to hit good impressions.

Pros

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Alternatives Considered

Reasons for Switching to kintone

Pros

You don't need to be an expert programmer to develop a mobile application. It is a simple and efficient tool to develop mobile applications. The features like drag & drop, control permissions, debugging makes the tasks more simpler. The dashboard is flexible and can be arranged as per need of users.

Cons

The initial dashboard seemed clumsy. It may be altered to suit user preferences, but it can be improved.

Pros

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons

I wish it were a bit more flexible in regards to searching for information.

Pros

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.