--- description: Review of Little Hotelier Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Little Hotelier | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [Little Hotelier](/software/140581/littlehotelier) # Little Hotelier Canonical: https://www.softwareadvice.ie/software/140581/littlehotelier Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/140581/littlehotelier?page=2) > We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted \#2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays. > > Verdict: Rated **4.1/5** by 234 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 234 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Available add ons: • Guest Engagement • Website Builder - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Argentina, Australia, Brazil, Canada, Germany, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Philippines, Portugal, Singapore, Spain, Thailand, United Kingdom, United States ## Features - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Credit Card Processing - Customer Database - Customer Support - Data Import/Export - Discount Management - Dorms - Dynamic Pricing - Electronic Payments - Email Management - Email Templates ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) - [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software) - [Hotel Channel Management Software](https://www.softwareadvice.ie/directory/4345/hotel-channel-management/software) - [Hostel Management Software](https://www.softwareadvice.ie/directory/4399/hostel-management/software) - [Motel Software](https://www.softwareadvice.ie/directory/3968/motel/software) ## Alternatives 1. 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I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better\! > > It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer. ----- ### "Good Experience with Little Hotelier" — 5.0/5 > **Suzie** | *6 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go. > > **Cons**: I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc. > > My experience has been good. I do wish I could do more customization on the website without being a developer. ----- ### "Site Minder, not Little Hotelier" — 3.0/5 > **Anne** | *4 March 2025* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Australian based. Although really runs as Site Monder, not Little Hotelier > > **Cons**: I took advice form a fellow hotelier and left Preno. Probably shouldn't have. Functionality seems to have glitches regularly. Today the room closure function doesn't work. The other day the entire (global) site was down on a Saturday\! UGH > > Slow to put funds through, quick to take commissions ----- ### "Good customer service experience" — 4.0/5 > **Wendy** | *28 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent. > > **Cons**: There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children > > Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay. ----- ### "Great experience with \[sensitive content hidden\]" — 5.0/5 > **Anna** | *14 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, \[sensitive content hidden\] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up. > > **Cons**: The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance. > > My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from \[sensitive content hidden\]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/140581/littlehotelier?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/140581/littlehotelier) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data