--- description: Review of Little Hotelier Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Little Hotelier | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [Little Hotelier](/software/140581/littlehotelier) # Little Hotelier Canonical: https://www.softwareadvice.ie/software/140581/littlehotelier Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/140581/littlehotelier?page=2) > We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted \#2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays. > > Verdict: Rated **4.1/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 236 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Available add ons: • Guest Engagement • Website Builder - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Argentina, Australia, Brazil, Canada, Germany, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Philippines, Portugal, Singapore, Spain, Thailand, United Kingdom, United States ## Features - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Credit Card Processing - Customer Database - Customer Support - Data Import/Export - Discount Management - Dorms - Dynamic Pricing - Electronic Payments - Email Management - Email Templates ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) - [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software) - [Hotel Channel Management Software](https://www.softwareadvice.ie/directory/4345/hotel-channel-management/software) - [Hostel Management Software](https://www.softwareadvice.ie/directory/4399/hostel-management/software) - [Motel Software](https://www.softwareadvice.ie/directory/3968/motel/software) ## Alternatives 1. 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I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better\! > > It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer. ----- ### "Great experience with \[sensitive content hidden\]" — 5.0/5 > **Anna** | *14 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, \[sensitive content hidden\] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up. > > **Cons**: The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance. > > My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from \[sensitive content hidden\]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels. ----- ### "I am not happy" — 3.0/5 > **Alessandra** | *8 May 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: I only like the fact that has an APP linked to it and that is relatively cheap. > > **Cons**: I honestly thought it was more useful. there are a lot of things which are not flexible. there is no way of highlighting if a reservation is provisional or confirmed. there is no difference in color between a direct booking, an agent or an OTA. No reminder for payments. > > The people answering the support tab are 99% very nice. I have talked to couple of them, and I always found nice, polite and competent people. Those who had to help with installation, however, were totally inexistent. They convice you to buy it and then they do not follow up at all. They make you feel inadequate as if you are not computer literate you can die\! they make you download give you few hints and you need figure it out yourself. We had no support on how to fix rates, how to understand things and how to continue. We basically had to figure out all by ourselves. ----- ### "Excellent hotel management system backed by outstanding support" — 5.0/5 > **Daniel** | *7 July 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Little Hotelier has been a reliable system for managing our hotel, reservations and channel distribution. The interface is straightforward, and once everything is configured correctly it works very well. > > **Cons**: For day-to-day operation the system is straightforward, but advanced configuration changes require careful planning and a good understanding of how channel mappings work. > > We have been using Little Hotelier for several years to manage our hotel and distribute inventory across multiple OTAs. Overall, the system has been stable and dependable. During a recent reorganization of our Agoda rate plans I unintentionally created a complex mapping situation involving historical rate plans. The Little Hotelier support team spent considerable time investigating the issue with me, coordinated the technical details, reviewed XML logs and helped narrow down the root cause. ----- ### "Random thoughts after five years of use" — 4.0/5 > **Stuart** | *8 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Having clear visibility of the booking calendar. Immediate processing of direct bookings as they are made. Ease of creating and maintaining our website, and of converting bookings from visitors to this website. Helpful humans on the chat screens. > > **Cons**: There are some screens and data fields in some of the applications which do not actually work or flow into others. This means I have to find the "real" way to change room rates, etc. I also find the bot unhelpful. It suggests a number of ways of doing things (eg, tonight, it gave a list of options for why the way it suggested changing MFA was leading me to an error screen rather than allowing the MFA change. I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes). The app continues to have some operational issues, making it less useful than it could be and should be. If it worked and I trusted it, I would use it in preference to the desktop version. Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures. Removal of the option not to charge GST in this section was not useful. > > I usually enjoy it, and find it efficient. There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing this field for example\! ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/140581/littlehotelier?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/140581/littlehotelier) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data