Lodgify

Hello James,
Thank you for taking the time to write a review and share your experience with Lodgify. We are thrilled to hear that you had a great setup experience with our support team and appreciate the convenience of having a central point of contact for all your rental management needs.

However, we apologize for any inconvenience you may have experienced with our Vrbo integration. We continue working to improve our platform and provide the best possible service for our users.

We hope you will continue to have a positive experience with our platform. If there is anything we can do to assist you, please don't hesitate to reach us at [email protected].

Best wishes,
The Lodgify Team.

Hi Catherine,

We're thrilled to hear about your success with Lodgify! Thank you for highlighting the features that have been instrumental in meeting your needs. It's fantastic to know that these aspects have lived up to your expectations.

We appreciate your feedback on additional features you'd like to see, such as support for SMS/text messaging. Rest assured, we take user feedback seriously, and our team is continuously working to enhance our platform to better serve your needs.

Thank you for choosing Lodgify, and we're excited to continue supporting you as you grow you grow your business. If you have any further suggestions or questions, please feel free to reach out to us anytime.

Best regards,
The Lodgify team

Hi Michelle!

Thank you for sharing your experience with Lodgify! We’re glad to hear that features like calendar syncing, website development, and guest messaging have been beneficial for managing your properties. We understand that as a low-volume user, you’re weighing the value of additional features, and we appreciate your feedback on platform compatibility. If you have any questions or ever decide to explore upgrades, we’re here to help!

Best wishes,
The Lodgify Team

Hi Michelle,

Thank you for taking the time to share your feedback with us! We're delighted to hear that your onboarding experience was excellent and that you find the visual interface of Lodgify easy to navigate.

Regarding the limitations you've encountered, we appreciate your insights. Our team is continuously working to enhance the platform and address areas for improvement.

Your feedback is invaluable to us as we strive to provide a seamless experience for our users.

If you have any further suggestions or questions as you continue to explore Lodgify, please don't hesitate to reach out to us. We're here to support you every step of the way!

Best wishes,
The Lodgify Team

Hi Cheri!

Thank you so much for your review! We’re delighted to hear that you find Lodgify easy to use and that our customer service has been helpful. We appreciate your feedback about the end-of-year reporting and will definitely take that into consideration as we continue to improve the platform. If you ever have any questions or need assistance, don’t hesitate to reach out!

Best wishes,
The Lodgify Team

Hi Terezie,

Thank you for sharing your experience with Lodgify!

Thank you for choosing Lodgify to manage your bookings and reservations. We're honored to be part of your business journey, and we're committed to continuing to provide you with the tools and support you need to succeed.

If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help!

Best regards,
The Lodgify Team

Hi Eric!

Thank you for sharing your feedback! We’re thrilled to hear that you found Lodgify to be a great, low-cost solution with excellent customer support and service. We understand that it may seem complex at first, but we’re glad you found it easier to use over time. Your recommendation means a lot to us, and we’re here to help if you ever need further assistance!

Best wishes,
The Lodgify Team

Hi Fiona,

We're truly sorry to hear about the challenges you faced with our platform. It's important to us that your experience with Lodgify is smooth and transparent, and we apologize for any confusion or frustration caused. We appreciate your feedback as we always strive to improve our customer experience.

If you have any questions in the meantime, please do not hesitate to reach out to us. We are here to help.

Best regards,
The Lodgify team

Hi Sarah!

Thank you for your feedback! We’re delighted to hear that you’ve had such a positive experience with our supportive and patient team. We’re sorry to hear about the challenges with syncing VRBO, and we’re here to assist you with any setup issues to help maximize your exposure.

It’s great to know that the website feature has been a key reason for choosing Lodgify, and we’re excited to support you as you grow your business. If you have any further questions or need assistance, feel free to reach out—we’re always here to help!

Best wishes,
The Lodgify Team

Hi Shauna!

Thank you for your positive feedback! We’re delighted to hear that you find the platform user-friendly and that our support has been helpful. It’s great to know that everything is working to your liking and that you’re enjoying the app's features. If you ever need assistance, we’re here for you!

Best wishes,
The Lodgify Team

Hi Paul,

Thank you for sharing your Lodgify experience! We're thrilled that our platform's ease of use and helpful customer service have boosted your bookings and work-life balance.

We appreciate your feedback on CRM improvements, and we're continuously working on enhancements to better serve you. We're glad to hear that our onboarding process and system setup met your expectations.

We're delighted you found us after researching and trialing various options. Your satisfaction is our priority, and we're committed to providing the best solutions for your business needs.

Should you ever need further assistance or have suggestions, please don't hesitate to reach out. We're here to support you!

Best wishes,
The Lodgify Team

Hi Brynette,

Thank you for sharing your experience! We're delighted that your onboarding session was helpful and that you're finding your way around smoothly.

We're sorry to hear about the issue with the site pages on mobile but glad to know you managed to address it. If you encounter any further difficulties or need assistance, please don't hesitate to reach out.

We're thrilled to have you on board and look forward to supporting you further on your journey with Lodgify.

Best wishes,
The Lodgify Team

Hi Patricia,

Thank you for sharing your experience with Lodgify! We're thrilled to hear that you had a positive onboarding experience and that our customer service met your expectations.

We understand that it takes time to fully evaluate a new system, and we're here to support you every step of the way.

If you have any further questions or need assistance as you continue to explore Lodgify, please feel free to reach out to us.

Best wishes,
The Lodgify Team

Hi Emese,

Thank you for your detailed feedback and for sharing both the pros and cons of your experience with Lodgify. We're glad to hear that you find the periodic check-ins and follow-up calls valuable.

Regarding your concerns, we appreciate your feedback about automated language translation. We'll take this into consideration as we continue to enhance our platform to better meet your needs.

We're committed to providing you with a great tool and improving our service based on your feedback. If there's anything else you'd like to discuss or if you have further suggestions, please feel free to reach out. We're here to help and ensure you have a positive experience using Lodgify.

Best regards,
The Lodgify team

Hi Tammy,

Thank you for sharing your experience with Lodgify!

We understand that website building can be daunting, but we're here to help you every step of the way.

Don't hesitate to reach out if you need assistance or guidance as you continue to explore our features.

We're here to support you!
Best wishes,
The Lodgify Team

Hi Mark,

Thank you for your review! We're glad to hear that you're finding it easy to access and manage your property data with Lodgify.

We understand that the fees are a significant consideration. If you have any concerns or need more information on how to make the most of the platform, please feel free to reach out to us.

Best wishes,
The Lodgify Team

Hi John,

Thank you for sharing your experience with Lodgify! We're delighted to hear that our service has been a key factor in the success of your business.

If you have any more thoughts or questions, feel free to reach out. We're here to support you.

Best wishes,
The Lodgify Team

Hi Francesco!

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great onboarding experience and that the API connections and user-friendly platform have worked well for you. It’s fantastic to know that the transition from your OTA providers was smooth and handled by professionals.

We’re grateful for your kind words and are happy to support all of our customers, big or small. If you ever need anything, don’t hesitate to reach out!

Best wishes,
The Lodgify Team

Hi Jennifer,

Thank you for sharing your review of the Account Manager process! We're thrilled to hear that you appreciated the support from our account management team and found the monthly meetings helpful.

Regarding the challenges you mentioned about pricing changes and platform synchronization, we understand how important clarity and ease of use are in these areas. We're continuously working on improving our platform to make these processes more intuitive for our users.

We're delighted to hear that you're happy with Lodgify overall. If you ever have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
The Lodgify team

Hi Linda,

Thank you for your review! We're thrilled to hear that you found Lodgify easier to set up compared to other platforms you've tried. It's fantastic to know that the onboarding sessions gave you the confidence and assistance you needed to succeed. We greatly appreciate your kind words!

Your feedback regarding the description options is valuable to us, and we'll certainly take it into consideration for future enhancements.

If you ever need further assistance or have any questions, please don't hesitate to reach out.

Best regards,
The Lodgify team

Hello Peter,
Thank you for sharing your experience and feedback. We're sorry for the integration challenges you've encountered, and we understand their impact on your business.
We're committed to improving our integrations and enhancing your experience. Your concerns have been noted, and we're actively addressing these issues to provide you with a more seamless and reliable experience.
We appreciate your patience and value your business. If you have any further questions or concerns, please don't hesitate to reach out to our support team. Your satisfaction is important to us.

Best wishes,
The Lodgify Team.

Hi David,

Thank you for taking the time to leave a review of Lodgify. We're glad to hear that you found the experience intuitive
and we appreciate your feedback on this. We're always looking for ways to improve our platform, and your comments will certainly be taken into consideration.

If you have any further questions or suggestions on how we can make your experience even better, please feel free to reach out to us. We're here to help.

Best regards,
the Lodgify team

Hello Fabien,
We apologize for any inconvenience you've experienced and appreciate your feedback. We're continuously working to improve our platform's reliability and functionality. We've noted your concerns regarding notifications and team collaboration, and we're actively addressing them. Our team is also working to resolve the booking.com payment link issue you've encountered.
We value your business and are committed to making your experience with Lodgify more professional and dependable. If you have any further questions or issues, please don't hesitate to reach out to our support team. Your satisfaction is our priority.

Best wishes,
The Lodgify Team.

Hi Katrina,

Thank you for your glowing review!

We're delighted to hear that you've had such a positive experience with our product and support team.

If you ever have any questions or need further assistance as you continue to use our platform, please don't hesitate to reach out. We're always here to help!

Thank you for choosing Lodgify and for recommending us so highly.

Best wishes,
The Lodgify Team

Hi Soeren,

Thank you for sharing your experience with Lodgify. We appreciate your positive feedback on the ease of use and time-saving benefits. However, we apologize for any unexpected delays during the onboarding process.

It's great to hear that our onboarding specialist provided excellent assistance. If you have further questions or need ongoing support, please don't hesitate to reach out.

Best regards,
The Lodgify Team

Hi there!

Thank you so much for sharing your detailed and positive experience! We're thrilled to hear that Lodgify exceeded your expectations and that our website builder and customer support have been standout features for you. Your feedback about the Professional and Ultimate plan options is invaluable, and we're glad we could offer a solution that worked for you.

It’s fantastic to know that after researching other platforms, you found Lodgify to be the right fit. Our team works hard to make onboarding and day-to-day management as seamless as possible, and comments like yours motivate us to keep improving. Thank you for recommending us, and we look forward to continuing to support your vacation rental business!

Best wishes,
The Lodgify Team

Hi Nikolaos,

Thank you for taking the time to share your detailed feedback with us!

We appreciate your suggestions for improvements, and we'll definitely take them into consideration as we continue to enhance Lodgify.

It's fantastic to know that our roadmap, blog, and support resources have been valuable to you. We're committed to providing a seamless experience for our users and are thrilled that you're finding value in these features.

If you ever need further assistance or have additional feedback to share, please don't hesitate to reach out to us. We're here to help!

Best wishes,
The Lodgify Team

Hi Jerry,

We apologize for any confusion or inconvenience caused by the delay in resolving your inquiries.

If there are any issues or concerns you'd like us to address, please don't hesitate to reach out to us directly.

Best regards,
The Lodgify Team

Hi Nancy!

Thank you for your positive review and recommendation! We’re so glad to hear that you found the platform user-friendly, even without a tech background. It’s great to know that our team has been responsive and professional in providing the support you need. We’re always working to improve our system and add new features to make your experience even better.

If you ever need further assistance, we’re here to help!

Best wishes,
The Lodgify Team

Hi Ali,

It's unfortunate to hear about your experience, and we apologize for any inconvenience caused. We understand the importance of meeting your business needs, and we're sorry to hear that our platform didn't meet your expectations regarding invoicing requirements.

While we strive to provide a comprehensive solution for businesses worldwide, we acknowledge that certain country-specific requirements may necessitate additional solutions. We aim to be transparent about our platform's capabilities during the onboarding process, and we apologize if there was any misunderstanding regarding this feature.

We're here to assist you further and address any remaining concerns you may have. However, we cannot engage in detailed discussions or provide resolutions via review platforms. We encourage you to reach out to us directly.

Best regards,
The Lodgify Team

Hi Marc,

Thank you for taking the time to share your experience with Lodgify! We're pleased to hear that you find our offering comprehensive and that you see good value in our pricing. Additionally, we appreciate your positive feedback about our customer service.

We understand your concerns about the limited integration with other channels and tools. Rest assured, we're continuously working on enhancing our platform and expanding our integrations to provide a seamless experience for our users.

We're glad to have you on board, and we're committed to staying at the forefront of technology to meet your evolving needs. If you have any further feedback or suggestions, please feel free to reach out to us.

Best regards,
The Lodgify team

Hi Riccardo,

Thank you for sharing your feedback with us. We appreciate your detailed insights into your experience, and we take your concerns seriously.

We will review the points you've raised to ensure that our services meet your expectations. If there's anything specific you'd like to discuss or if you have additional questions, please feel free to reach out to our support team. We're here to assist you.

Best wishes,
The Lodgify Team

Hi Jess,

We're sorry to hear about your disappointing experience with Lodgify. Your feedback is crucial to us, and we genuinely apologize for any inconvenience caused by the platform's functionality issues and our customer support. We understand the frustration caused by errors, especially when they impact your business and bookings.

Ensuring a smooth experience for our users is our top priority, and we're committed to addressing any issues you've encountered. If there's anything specific you'd like us to address or if you're considering exploring other options, please reach out to us directly. We're here to listen and assist you in any way we can.

We value your business and are dedicated to regaining your trust. Thank you for sharing your concerns, and we hope to have the opportunity to improve your experience with Lodgify.

Best wishes,
The Lodgify Team

Hi Diane,

Thank you for your review. We appreciate the time you took to share your experience with us.

We understand that the onboarding process can feel overwhelming at times. We're continuously working to streamline it and make it more user-friendly. Thank you for sharing your feedback on it.

Please don't hesitate to reach out if you have any further questions or need assistance with anything at all.

Best wishes,
The Lodgify Team

Hi Christian!

Thank you for sharing your experience with us!

Your feedback on the calendar view is duly noted.

If you have any further suggestions or feedback, please don't hesitate to let us know. We're here to support you every step of the way.

Best wishes,
The Lodgify Team

Hi Sophie,

Thank you for choosing Lodgify! We really appreciate your positive review.

We're thrilled that your onboarding experience was helpful. Our team is dedicated to providing excellent support, and we're here to assist you every step of the way.

We're excited to have you as part of our community. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Lodgify Team

Hi Phyllis,

Thank you for sharing your experience. We're thrilled to hear that our platform helped expand your reach and simplify guest communication and pricing management.

We understand the importance of integrations and the need for compatibility with various reservation systems. While we currently don't integrate with RMS, we're continuously evaluating opportunities to enhance our offerings.

We're grateful for your positive feedback regarding onboarding and ease of use. Should you have further suggestions or questions, our team is always here to assist you.

Best wishes,
The Lodgify Team

Hi Brenda,

Thank you for sharing your experience with Lodgify! We're thrilled to hear that our platform has provided you with the convenience of managing all your bookings and calendars in one place.

Your feedback about our pricing is valuable to us. We're committed to providing value through our services and continuously strive to optimize our offerings.

Should you have any further suggestions or if there's anything we can do to enhance your experience, please feel free to reach out. We're here to ensure that Lodgify continues to meet and exceed your expectations.

Thank you for choosing Lodgify and for your positive feedback. We appreciate your support!

Best wishes,
The Lodgify Team

Hi Joe,

Thank you for your feedback and for choosing Lodgify! We're glad to hear that the support has been good so far, and we aim to maintain that level of service for you. We're committed to supporting you over the next few months and beyond, ensuring you have the best experience possible.

If you have any questions or need assistance as you continue to use Lodgify, please don't hesitate to reach out. We're here to help.

Best regards,
The Lodgify team

Hi Gabriel,

Thank you for sharing your feedback about your experience with Lodgify. We're sorry to hear that you've encountered difficulties and frustrations with our platform.

Your feedback regarding the issues you mention is valuable, and we'll make sure to take it into account as we continue to improve our platform.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help.

Best regards,
The Lodgify Team

Hi Rick,

Thank you for sharing your experience with Lodgify! We're delighted to hear that you appreciate our quick and thorough customer service, as well as the value and options for website setup.

Your feedback about payment options is noted, and we're continually evaluating ways to enhance our offerings. If you have specific suggestions or preferences, feel free to let us know.

We're glad to have you on board, and if you ever need assistance or have further insights to share, don't hesitate to reach out.

Best wishes,
The Lodgify Team

Hi Kyle,

Thank you for being a long-time user of Lodgify! We're thrilled to hear that our software has met the requirements for your hospitality business over the past 5 years.

We appreciate your feedback regarding the PM modules and the guides/guest app function. Your insights are valuable, and we'll consider them as we continue to improve and enhance our features.

If you ever have more suggestions or if there's anything specific you'd like to see in future updates, feel free to reach out. We're here to support your success and look forward to serving you for many more years.

Best wishes,
The Lodgify Team

Hi Alexander,

Thank you for sharing your experience. We appreciate your positive remarks about our payment setup and support team. We understand that you've already spoken with our support team regarding the dynamic pricing tool and that the outcome was not what you were hoping for. We're sorry that the tool did not meet your expectations. Unfortunately, as our support team explained, we are unable to offer a refund in this situation.

If you have any other questions or concerns, please feel free to reach out.

Best wishes,
The Lodgify Team

Hi San,

We're truly sorry to hear about your frustrating experience with Lodgify. We strive to provide seamless onboarding and integration processes, and it's disheartening to hear that we fell short of your expectations.

Your feedback is invaluable to us, and we're committed to improving our services based on your comments. We apologize for any inconvenience caused and thank you for bringing these matters to our attention.

Best regards,
The Lodgify team

Hi Kim,

Thank you for providing your insights and experiences with us.

We apologize for any difficulties you encountered during the VRBO integration process. Your feedback is valuable to us, and we'll use it to improve our onboarding procedures and integration processes. Our aim is to ensure a smooth transition and optimal functionality for all our users.

If you have any further concerns or require assistance with the VRBO integration or any other aspect of our platform, please don't hesitate to reach out to us directly. We're here to help and ensure that your experience with Lodgify meets your expectations.

Best wishes,
The Lodgify Team

Hi Cheryl,

We appreciate your feedback and want to address your concerns and clarify some points regarding your experience.

We understand that you faced syncing issues and confusion about cancellation policies on different OTAs. The behavior of these policies can vary depending on the platform. For Airbnb, the cancellation policies need to be managed directly on their platform, while for VRBO, the policies are set up in Lodgify following their specific rules. We're actively working to provide clearer guidance on managing these policies.

Your feedback about customer support response times and availability over the weekends is noted, and we are working to improve our service.

Regarding pricing, we value your feedback and are committed to delivering a service that meets your expectations.

Thank you for sharing your insights with us, and we sincerely apologize for any inconvenience caused.

Best regards,
The Lodgify Team

Hi Deen,

Thank you for sharing your experience with Lodgify! We're delighted to hear that our platform has streamlined your vacation rental management across multiple platforms.

It's fantastic to know that our onboarding process, was instrumental in easing your transition and addressing any concerns you had.

Please don't hesitate to reach out if you have any further questions or need assistance.

Best wishes,
The Lodgify Team

Hi Jolyne,

Thank you for sharing your experience with Lodgify. We're glad to hear that you appreciate the flexibility and options our platform offers for managing your rentals.

We apologize for any initial setup oversights, but we're pleased that our onboarding team was able to assist and resolve the issues promptly. Your feedback is valuable to us as we continuously strive to improve our platform and ensure a smooth experience for our users.

If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Lodgify Team

Hi there,

Thank you for sharing your experience with Lodgify! We're delighted to hear that you're enjoying our reservation system and channel manager, among other features. It's great to know that you find these tools beneficial for your business.

We appreciate your feedback regarding VRBO integration and payment options. We're continuously working to improve our platform and enhance the integration with VRBO to provide a seamless experience for both hosts and guests.

We're thrilled to have you on board, and we're here to support you every step of the way. If you have any further questions or suggestions, please don't hesitate to reach out to us.

Best regards,
The Lodgify team