---
description: Review of Generative Studio X Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Generative Studio X | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Generative Studio X](/software/144568/onereach)

# Generative Studio X

Canonical: https://www.softwareadvice.ie/software/144568/onereach

> Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast.

OneReach.ai was founded more than a decade ago as a research and development project focused on the idea that conversational AI would change every job at every organization. Our team identified the key requirements for hyperautomation and created a platform specifically to support these unique needs. Using GSX global organizations are creating digital workforces composed of AI agents, or Intelligent Digital Workers (IDWs), that standardize communications and orchestrate existing software to automate real work. OneReach.ai offers new tools and architecture for a new era in software development.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: OneReach.ai
- **Location**: Denver, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing Details**: Contact Communication Studio 2.0 directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- AI-assisted Development
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attended Automation
- Audience Targeting
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging

## Integrations (54 total)

- ConSol CM/Ticketing
- Cuez
- Dispense
- Dokmee DMS
- Elevo
- Exelare
- FMIS Fixed Asset Management
- GradeMaster
- HR Sense
- Horizon Loyalty Hub
- ImageVault
- Jcow
- Kanverse Intelligent Document Processing
- Kino
- MVR Monitoring

... and 39 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)

## Related Categories

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Low Code Development Platform](https://www.softwareadvice.ie/directory/4382/low-code-development/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (990 reviews)
2. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Quickbase](https://www.softwareadvice.ie/software/100934/quick-base) — 4.4/5 (329 reviews)
4. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6973 reviews)
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Text, web chat, and voice in the same interface" — 4.0/5

> **Tesa** | *27 December 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: Manage your clients in a omnichannel system. The contact information is displayed on the main screen which is great for focusing on the main tasks and have what you need at your fingertips
> 
> **Cons**: I haven't found any cons about this software that we are actually using and switched on from another solution.

-----

### "Great for intercommunication" — 4.0/5

> **Abi** | *27 February 2019* | Recommendation rating: 10.0/10
> 
> **Pros**: This app is great for communicating with in companies, institutions, and personal businesses. It works very great with Windows\!
> 
> **Cons**: I have not been able to use this app with any Apple devices. Those of us who are pro Apple, this is very confusing\!

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/144568/onereach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/onereach-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/144568/onereach> |
| en-GB | <https://www.softwareadvice.co.uk/software/144568/onereach> |
| en-IE | <https://www.softwareadvice.ie/software/144568/onereach> |
| en-NZ | <https://www.softwareadvice.co.nz/software/144568/onereach> |

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