--- description: Review of BrandWide Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrandWide | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Pharmaceutical CRM Software](/directory/343/pharmaceutical-crm/software) > [BrandWide](/software/146131/brandwide) # BrandWide Canonical: https://www.softwareadvice.ie/software/146131/brandwide Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/146131/brandwide?page=2) > BrandWide is the emerging leader in all-in-one franchise management designed to help franchisors grow, streamline operations, and support franchisees at scale. Manage the full franchise lifecycle in one system, including franchise development, onboarding, training, royalty management, compliance tracking, and day-to-day operations. Use AI-powered sales outreach to recruit franchisees, streamline onboarding with checklists and project tracking, and deliver training through built-in LMS. Manage your entire network from a central AI-powered hub, improve compliance, simplify audits, and automate complex royalty scenarios to ensure accurate, on-time payments. BrandWide also gives franchisees a complete business-in-a-box with local marketing, CRM, and operational tools to help them perform at their best. With web and mobile access, API integration, and dedicated 24/7 support, BrandWide helps franchisors scale with confidence. > > Verdict: Rated **5.0/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 27 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Soffront - **Location**: Las Vegas, US - **Founded**: 1992 ## Commercial Context - **Pricing Details**: Contact BrandWide for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - @mentions - A/B Testing - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assessment Management - Assignment Management - Asynchronous Learning - Audit Management - Audit Planning - Audit Trail - Authentication - Automatic Backup ## Integrations (23 total) - Amazon S3 - Docusign - Eventbrite - GPT-4 - Gmail - Google Calendar - Google Docs - Google Drive - Google Maps - Google Meet - Google Translate - Google Workspace - Microsoft 365 - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Pharmaceutical CRM Software](https://www.softwareadvice.ie/directory/343/pharmaceutical-crm/software) ## Related Categories - [Pharmaceutical CRM Software](https://www.softwareadvice.ie/directory/343/pharmaceutical-crm/software) - [Sales Tracking Software](https://www.softwareadvice.ie/directory/3590/sales-tracking/software) - [Ecommerce CRM Software](https://www.softwareadvice.ie/directory/3634/ecommerce/software) - [Account Management Software](https://www.softwareadvice.ie/directory/3606/account-management/software) - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) ## Alternatives 1. [FranConnect](https://www.softwareadvice.ie/software/239408/franconnect) — 4.3/5 (209 reviews) 2. [Thryv](https://www.softwareadvice.ie/software/66581/thryv) — 4.2/5 (533 reviews) 3. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (997 reviews) 4. [monday.com AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6072 reviews) 5. [Flowlu](https://www.softwareadvice.ie/software/109770/flowlu) — 4.8/5 (387 reviews) ## Reviews ### "BrandWide Recommended for CRM Development" — 5.0/5 > **Curt** | *12 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: BrandWide has built our CRM for our unique purpose and continues to enhance and support our staff with updates and improvements for ease of use and reliability. We looked at several alternatives and found Brandwide to be superior in client support and overall value for our budget. > > **Cons**: At times we have had trouble keeping other platforms connected to our CRM including payment platforms though it appears that the connectivity issues usually lie with the other platforms and not BrandWide. In any event, client support when we have a hiccup is fast and results oriented. > > Overall I am pleased with BrandWide for having taken the time to understand our unique business as part of building a fit for purpose CRM that is interactive, easy to navigate and onboard new staff into all within a cheerful and helpful client relationship. ----- ### "An Intuitive, Feature-Rich CRM for Franchise Management" — 5.0/5 > **Karen** | *11 June 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: What I love most about BrandWide is how user-friendly and intuitive the interface is. Right from day one, navigating the platform felt natural, and our team didn't need weeks of heavy training to get comfortable. The layout makes managing multi-locations and franchisees incredibly straightforward. Everything our consultants need to manage leads, nurturing leads and the client workflows are smoother and much more efficient. The ability for each user to customize their look and feel is excellent. This has been key to our users satisifaction with the CRM. Allowing them to customize for their needs and not be forced into a one size fits all CRM. > > **Cons**: Honestly, there isn't much to dislike. Because it offers so many robust features for multi-unit networks, it can feel a bit overwhelming when you first look at the customization and settings during intial set up. However, because the system is so well-designed, it doesn't take long at all to get the hang of it. > > Our overall experience with BrandWide has been fantastic. It delivers incredible value for money by giving us a powerful, feature-rich tool that remains simple and enjoyable to use daily. The combination of an ease of use interface, seamless franchise collaboration, and stellar development and customer support has made it an essential asset for our network's success. ----- ### "Recommended CRM platform\!" — 5.0/5 > **Kim** | *8 August 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. > > **Cons**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. > > Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. ----- ### "BrandWide: The Best Franchise CRM" — 5.0/5 > **Ethan** | *17 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: They're super strong communication, customer tailored support and will always be there when you need them\! > > **Cons**: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well. > > 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\! ----- ### "Affordable & Great Support" — 5.0/5 > **Caleb** | *17 July 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. > > **Cons**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. > > Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/146131/brandwide?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/146131/brandwide) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data