--- description: Review of Treatwell Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Treatwell | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Massage Therapy Software](/directory/4552/massage-therapy/software) > [Treatwell](/software/146428/treatwell-connect) # Treatwell Canonical: https://www.softwareadvice.ie/software/146428/treatwell-connect Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/146428/treatwell-connect?page=2) > Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better. Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility. Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond. > > Verdict: Rated **4.4/5** by 284 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 284 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Treatwell - **Location**: London, UK - **Founded**: 2008 ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Treatwell for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Austria, Belgium, France, Germany, Greece, Guernsey, Ireland, Isle of Man, Italy, Jersey, Lithuania, Netherlands, Portugal, Spain, Switzerland, United Kingdom ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Client Profiles - Confirmations/Reminders - Contact Database - Credit Card Processing - Customer Database - Customer History ## Integrations (2 total) - Google Calendar - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Massage Therapy Software](https://www.softwareadvice.ie/directory/4552/massage-therapy/software) ## Related Categories - [Massage Therapy Software](https://www.softwareadvice.ie/directory/4552/massage-therapy/software) - [Barbershop Software](https://www.softwareadvice.ie/directory/4677/barbershop/software) - [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Calendly](https://www.softwareadvice.ie/software/73632/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.softwareadvice.ie/software/171751/google-calendar) — 4.8/5 (4021 reviews) 3. [Goldie](https://www.softwareadvice.ie/software/404201/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.softwareadvice.ie/software/356406/doctoralia-pro) — 4.7/5 (409 reviews) 5. [GlossGenius](https://www.softwareadvice.ie/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Best in the field" — 5.0/5 > **Verified Reviewer** | *31 May 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Always using this app since the ux and responsiveness it really good > > **Cons**: Filtering sometimes seems to be odd. Hard to understand ----- ### "Grow your business with Treatwell" — 5.0/5 > **Santiago** | *11 February 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months. Grow my team and get them busy at the same time. Using their booking software is so simple and helpful since all new clients that book through treatwell market will come directly to your treatwellpro system. You can manage all bookings directly from your phone app or using the cloud system on your PC. Stylist can also have their own log in and the app on theirs phones so it saves them time knowing what bookings they have coming up and prepare for their day . > > **Cons**: I like all the features of the system. Looking forward to new features and updates for the future > > I have built a close relationship with the brand and have fallen in love with the product more and more over time. I can't see my business working without it. I love the fact that we get daily new clients and that by using Treatwell I have managed to grow my business faster and expected. I can't wait to open my second location and work together with Treatwell to help me grow it. ----- ### "Clients think I work for treatwell" — 3.0/5 > **Katarzyna** | *22 February 2019* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: It has a calendar online, that is about it. > > **Cons**: The whole process is standardised to a point where clients thinks that I am just a branch of treatwell salon and demand procedures done in other 'branches'. There is no option to block bookings without preparing or taking deposits, that is extremely annoying. Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing. If treatwell wouldn't be that aggressive on on marketing to a point where competition on Google doesn't make financial sense, I would go away. Still, I dislike every moment I have to use it to make My Business going > > Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it. ----- ### "customer service" — 5.0/5 > **carmen** | *11 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: That it generates new business and brings clients to my business. However i do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. > > **Cons**: I do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. The fact clients can leave anonymous reviews..they don’t help resolve an issue and sometimes they aren’t directly related to my service . I would also like a deposit option so that it reduces the risk of no shows . > > it would be great if the booking system could sync with our salon 1Q system so that we aren’t running 2 separate booking systems. or even an option to copy the calendar so it can be forwarded on to our receptionist when i’m not in the salon . ----- ### "Appointments made easy\!" — 5.0/5 > **Jaimy** | *28 February 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Normally, I would have to Google for salons, then visit all of the websites separately, find the prices, and find an appointment at a time that suits me. I love how in Treatwell you have an easy overview of the different services near you. You can easily compare prices and schedule appointments based on a shop's availability. Happy to see such a tedious operation become digitalized. > > **Cons**: Treatwell tailors to, what seems, more high-end services. Therefore, the services seem to be at a higher price point than some places that are not in the customer database. In some cases, I also did not receive great service but still paid a high price due to the audience that Treatwell tailors to. Furthermore, the database that Treatwell has is quite limited in my country. I know that in other countries it may differ. > > Overall a great experience. Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview. Therefore, I think it is absolutely a worthy application to use. However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/146428/treatwell-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/146428/treatwell-connect) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data