--- description: Review of Telegram Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Telegram | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Telegram](/software/146545/telegram) # Telegram Canonical: https://www.softwareadvice.ie/software/146545/telegram Page: 1 / 258\ Next: [Next page](https://www.softwareadvice.ie/software/146545/telegram?page=2) > Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more. With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer. Telegram is available for mobile devices via an iOS and Android app. > > Verdict: Rated **4.7/5** by 6411 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6411 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management - Discussions/Forums - Document Storage - Drag & Drop - File Sharing - Group Messaging - Interaction Tracking - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalisation - Project Management - Real-Time Chat ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Team Communication Software](https://www.softwareadvice.ie/directory/4594/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11001 reviews) 2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24085 reviews) 3. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5146 reviews) 4. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17538 reviews) 5. [Google Chat](https://www.softwareadvice.ie/software/186133/google-chat) — 4.5/5 (2379 reviews) ## Reviews ### "One of the best messaging app in the market" — 4.0/5 > **Aditya** | *3 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Best thing about it is that it accepts large file sizes, which some other messaging applications does not have. > > **Cons**: Customer support as not as good as compared to other similar apps > > My experience with telegram has been mostly great. It allows me to share and receive large files, keep my activity private and also offers cloud sync. I use it mostly for my personal use, but sometimes also official where it helps in sharing important documents with colleagues. ----- ### "Switching to telegram the prefect solution for prayer meetings." — 5.0/5 > **Taralee** | *9 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community. > > **Cons**: Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use. > > So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too. ----- ### "telegram i like it" — 5.0/5 > **Mohammed Said** | *11 September 2023* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: i like most in this software that there is always something new > > **Cons**: i like least in telegram the that there is a lot of spam there ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 January 2026* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Cons**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "The most secure messaging app" — 4.0/5 > **Verified Reviewer** | *21 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The thing I liked the most about telegram was its strong focus on private and security as it offers ene to end encryption. I am able to send huge files easily to my friends and colleagues. > > **Cons**: I didn't liked the notification system of telegram , because it failed to notify me of some important messages. Some features are a bit hard to understand for new users . > > Overall it's a very good messaging app ,Its cloud-based storage and cross-platform availability is a very beneficial feature . ----- Page: 1 / 258\ Next: [Next page](https://www.softwareadvice.ie/software/146545/telegram?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/146545/telegram) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data