---
description: Review of Telegram Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Telegram | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Telegram](/software/146545/telegram)

# Telegram

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> Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more.&#10;&#10;&#10;With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer. &#10;&#10;&#10;Telegram is available for mobile devices via an iOS and Android app.
> 
> Verdict: Rated **4.7/5** by 6438 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6438 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Telegram Messenger

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish
- **Available Countries**: United Arab Emirates, United Kingdom

## Features

- API
- Alerts/Notifications
- Audio Calls
- Batch Communications
- Blogs
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- File Sharing
- Group Messaging
- Interaction Tracking
- Mobile Application
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalisation

## Integrations (2 total)

- Instagram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Team Communication Software](https://www.softwareadvice.ie/directory/4594/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24219 reviews)
3. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5317 reviews)
4. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17731 reviews)
5. [Google Chat](https://www.softwareadvice.ie/software/186133/google-chat) — 4.5/5 (2394 reviews)

## Reviews

### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5

> **Sven** | *18 April 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day.
> 
> **Cons**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides.
> 
> I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities.

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### "Fast, reliable and great for group communication" — 5.0/5

> **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Telegram is fast, easy to use and works well across different devices. I like the group chat features, file sharing and how smooth the app feels even with large groups or channels. It’s also useful for keeping in touch and joining communities with similar interests.
> 
> **Cons**: Sometimes there are too many notifications from channels and groups, and it can feel a bit overwhelming. Some features can also take time to figure out for new users.
> 
> Overall, my experience with Telegram has been positive. The app is reliable, quick and offers more features than many other messaging apps. I especially like the ability to share large files and access chats across devices easily. It’s a great platform for both personal communication and communities.

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### "telegram i like it" — 5.0/5

> **Mohammed Said** | *11 September 2023* | Mining & Metals | Recommendation rating: 10.0/10
> 
> **Pros**: i like most in this software that there is always something new
> 
> **Cons**: i like least in telegram the that there is a lot of spam there

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### "Best private messenger" — 5.0/5

> **Themba Bongani** | *9 June 2026* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: Guys this app is the only private messenger app i prefer, I've been using this app for long,i never came across any error..
> 
> **Cons**: What was wrong with you guys last year cos everyone i recommended this app to  , was Complaining about the Subscription   stunt you pulled, they couldn't signed up because of that Subscription page was stacked on first page sign.up menu.
> 
> Even though last year things didn't work out very fine for others atleast they didn't bother the old users and for that i appreciate it

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### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5

> **ENDURANCE** | *1 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue.
> 
> **Cons**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful
> 
> I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/146545/telegram)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/146545/telegram> |
| en | <https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/146545/telegram> |
| en-GB | <https://www.softwareadvice.co.uk/software/146545/telegram> |
| en-IE | <https://www.softwareadvice.ie/software/146545/telegram> |
| en-NZ | <https://www.softwareadvice.co.nz/software/146545/telegram> |

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