--- description: Review of Gladstone Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gladstone | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Club Management Software](/directory/4660/club-management/software) > [Gladstone](/software/146857/gladstone360) # Gladstone Canonical: https://www.softwareadvice.ie/software/146857/gladstone360 Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/146857/gladstone360?page=2) > Gladstone provides end-to-end leisure management software to leisure trusts, private clubs, universities and schools across the UK \& Ireland. Key features include membership management, contact management, access control, point of sale, payment processing for both debit and credit cards, online booking and reporting. Gladstone’s software streamlines leisure management for both consumers and operators. By combining a booking and joining software, self-service kiosks, access controls, and administrative backend tools, Gladstone facilitates management of the entire customer journey, and allows businesses to tailor the solution to their needs. Reporting solutions allow users to query their database and create customized reports for business requirements. Payment solutions allow operators to manage, acquire, schedule, and take payments for leisure activities via debit or credit card. GladstoneGo is Gladstone’s new cloud solution for a modern consumer experience. Users can buy a membership or book classes online in 4 simple steps. And it's mobile optimised so users can book and join on the go. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gladstone Health & Leisure - **Location**: Wallingford, UK - **Founded**: 1999 ## Commercial Context - **Starting Price**: £9,999.00 - **Pricing model**: Other - **Pricing Details**: Contact Gladstone for a pricing quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Class Scheduling - Client Management - Client Portal - Communication Management - Credit Card Processing - Customer Accounts - Customer Database - Customisable Branding - Customisable Reports ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Club Management Software](https://www.softwareadvice.ie/directory/4660/club-management/software) ## Related Categories - [Club Management Software](https://www.softwareadvice.ie/directory/4660/club-management/software) - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) ## Alternatives 1. [Jackrabbit Gymnastics](https://www.softwareadvice.ie/software/215305/jackrabbit-gymnastics) — 4.6/5 (370 reviews) 2. [Club Automation](https://www.softwareadvice.ie/software/129286/club-automation) — 4.1/5 (77 reviews) 3. [bsport](https://www.softwareadvice.ie/software/203284/bsport) — 4.3/5 (329 reviews) 4. [Baseline](https://www.softwareadvice.ie/software/423126/statstak) — 4.8/5 (47 reviews) 5. [Punchpass](https://www.softwareadvice.ie/software/451226/Punchpass) — 4.8/5 (185 reviews) ## Reviews ### "Great products....with a little more development would be awsome products" — 4.0/5 > **Verified Reviewer** | *15 October 2019* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Software is very flexible and suit the needs of 80% of our business. Come with a wide variety of functionality topped off with a good reporting tool. > > **Cons**: Software lacks some functionality and anomolies across the different platforms. Developmets can be slow. ----- ### "Future Forward Software\!" — 5.0/5 > **Stevie** | *22 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Many of our business streams are managed within the Gladstone product suite, so it's imperative that we can access the data in as much detail as possible. The reporting functionality (eyeQ) is comprehensive and enables us to effectively analyse our business streams in a streamlined and accurate way, which benefits the entire business. > > **Cons**: The initial Plus2 platform hadn't had any major developments in recent years, which was disappointing. However this was due to all of the developments that were being made to create the Gladstone 360 environment, which is being developed and improved regularly. > > We previously used several software solutions for different areas of the business, but we have been able to migrate all of these business areas into the Gladstone product suite. This has made our overall processes and management more efficient as we have all of our business streams in a single database. ----- ### "Helpful staff, system does the job" — 4.0/5 > **Andrea** | *28 October 2019* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The system does support the day to day running of thy leisure facilities we operate. > > **Cons**: There are many plug ins and connected platforms that do impact on the seamless processes, whilst the support teams do all that they can to help functionality this could be improved > > Having a proactive account manager does help, Customer executive has done all that he can to ensure we are using the platforms more effectively, the recommendations he has made have improved use and outputs ----- ### "G360 Views" — 4.0/5 > **kerry** | *28 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The ease of use - on a basic level for day to day operations this application works across all user levels from the more nervous to the most capable. Each user trained has been able to navigate around G360 with a degree of confidence. > > **Cons**: The limited back office functions - the need to navigate between two systems (eg booking sheets, transferring a class) is time consuming and frustrating for front end users, there is a feeling amongst some that needing to use two systems is inefficient. > > To be fair my personal experience was somewhat challenging as our internal infrastructure was possibly not capable of managing the software product which led to a plethora of issues.. I feel that maybe our server capacity and internal structures should have been thoroughly vetted by both Gladstone and our IT before we ran with a software product that relied on a strong/vast server capacity. The use when everything was finally resolved (bar a couple of outstanding bugs) was brilliant. I will maintain, as I always do, Gladstone tech support are fantastic and were nothing but patient, understanding and helpful. You have some outstanding support staff\!\! ----- ### "Best of Breed" — 5.0/5 > **Martin** | *28 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I think Gladstone software is increasingly intuitive to use and has the features and functionality required for the leisure industry. We are currently using Plus 2 with ambition to evolving to 360 in line with future need. > > **Cons**: Nothing really. We are aware of advanced iterations of the current products and hope to move in the near future. > > Gladstone are a crucial partner for tmactive in terms of our interface with the customer, staff use and business analysis. I believe that they are ahead of the rest of the UK market in working that partnership for mutual benefit. I find them easy to work with, responsive and well integrated with our sector. The desire to scan the horizon looking for future requirements and engaging their customer in that process is second to none. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/146857/gladstone360?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/146857/gladstone360) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data