--- description: Review of SmatBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SmatBot | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [SmatBot](/software/147070/smatbot) # SmatBot Canonical: https://www.softwareadvice.ie/software/147070/smatbot Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/147070/smatbot?page=2) > SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes such as lead generation, surveys, inquiries, appointments, feedback, and suggestions. The platform offers a user-friendly interface to supervisors to set up live chat agents, who can ask customized question types. SmatBot comes with several key features such as text-to-speech, email notifications, two-factor authentication, and data masking, making it an efficient and secure option for businesses. It can be deployed on various platforms like corporate websites, specific landing pages, Facebook Messenger, and mobile applications to suit specific needs. Furthermore, managers can customize the chatbot by adding avatars, logos, positions, fonts, and themes. SmatBot integrates easily with third-party systems like FreshDesk, Zoho CRM, Hubspot, Salesforce, Zapier, and more. The platform is available for free, and businesses can also choose from annual, or monthly subscription options. The support team is readily available to offer assistance via email, phone, and other online measures. > > Verdict: Rated **4.6/5** by 74 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 74 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SmatBot, Subsidiary of ByteQuark ## Commercial Context - **Starting Price**: ₹19.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: We have Free, Starter \& Pro Plans. For more details on our pricing, please reach out to support@smatbot.com - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India, United Arab Emirates, United States ## Features - AI Copilot - AI/Machine Learning - API - Alerts/Notifications - Appointment Management - Automated Responses - Automated Routing - Availability Management - CRM - Calendar Management - Canned Responses - Chatbot - Code-free Development - Communication Management - Confirmations/Reminders - Contact Database - Customer Database - Customer History - Customer Support - Customer Surveys ## Integrations (7 total) - Freshdesk - Freshsales - Google Sheets - HubSpot CRM - Zapier - Zendesk Explore - Zoho CRM ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) ## Alternatives 1. 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[Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) ## Reviews ### "Smat Bot Review" — 4.0/5 > **Junaid** | *18 July 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The responsiveness of the software and ease and access > > **Cons**: User interface and implementation of the program ----- ### "Excellent WhatsApp Automation Backed by Great Support" — 5.0/5 > **Abdul Muneer** | *1 May 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: We’ve been using SmatBot’s WhatsApp API for over three years now, and it has truly transformed the way we engage with our customers. Their automation tools have helped us streamline our communication, improve response times, and deliver a consistent experience across all interactions. The platform is easy to use, highly customizable, and incredibly reliable. What really sets SmatBot apart is their exceptional customer support — always responsive, helpful, and quick to resolve any issues. SmatBot delivers outstanding value for money and has become an integral part of our customer service infrastructure. We highly recommend it to any business looking to automate and scale their messaging operations. > > **Cons**: Timezone ----- ### "SmartBot- ChatBot for Business Need" — 3.0/5 > **Verified Reviewer** | *19 March 2019* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: Amazing software you get the maximum facility. > > **Cons**: The Design of chatbot is not up to the mark. They really need to work on user experince of chat bot. > > It was not so bad not so good. ----- ### "Smatbot for Business Problems" — 5.0/5 > **Verified Reviewer** | *26 February 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It is easy to integrate, and interface is user friendly. > > **Cons**: It took a lot of effort for to setup a Grocery business where SKU counts are high in number. > > It is a delightful experience while working with Smatbot for the organization. ----- ### "Shimla diaries" — 4.0/5 > **Reeta** | *9 June 2021* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use. Price Smatbot is charging is quite reasonable and yes we get value for money. > > **Cons**: Sometimes behave inefficiently but your query is resolved instantly so overall good software. > > Great . Smatbot team is very supportive . Apart from some rare technical glitches it is a good product. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/147070/smatbot?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/147070/smatbot) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data