About Shipedge
Shipedge pricing
Shipedge does not have a free version and does not offer a free trial. Shipedge paid version starts at US$500.00/month.
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All Shipedge Reviews Apply filters
Browse Shipedge Reviews
All Shipedge Reviews Apply filters
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great value, great product!
Choosing the right WMS provider is a difficult decision. Having not heard of ShipEdge before, I was skeptical when I set up that initial call, however was immediately intrigued after learning about the product. I scoped 20+ providers over about a 6 week period and never took ShipEdge off the top of my list. Their offerings and pricing are perfect for our business and I'm so glad we made the decision to move forward with them. The training videos for onboarding were really helpful tools I could reference back to whenever needed (the robot like voice could use a makeover, though) and complete at my own pace. I appreciate the response time whenever I have questions and feel truly supported by the ShipEdge team. I'm truly grateful to have them as partners as we scale our growing 3PL business!
Pros
We needed a pretty straightforward product for our boutique 3PL startup. ShipEdge offered simple and easy to use solutions for our business. The app for mobile device is easy to use, as is the desktop app. They allow the user to onboard new clients which is a huge win, as typically WMS providers do this on their end (at an added cost of course). The OMS functions for our clients to utilize is also a huge win, as most are small businesses with limited resources for managing their inventory. It's been wonderful to move them from manual Excel tracking to an easy to use system! The support of the implementation team has also been wonderful, they're quick to respond and are able to advise on the best solutions for our business. The sales process also stood out to me as the sales manager was NEVER pushy- unlike other potential vendors who reached out via phone or email as much as daily. I appreciate them letting the product speak for itself and not trying to pressure me into making a decision with "limited time" discounts and the like.
Cons
Truly, no cons at this time. It's a straightforward system and the team is open to feedback if we ever have any.
Reasons for Switching to Shipedge
ShipEdge checked all of the boxes for what we needed to serve our clients. The pricing is wonderful, there is a huge value here. The other products we had narrowed it down to were very respectable, however between the pricing and the customer facing OMS, ShipEdge really couldn't be beat.Response from Shipedge
Jennifer,
Thank you for your valuable feedback!
It's a pleasure to work with you and we're thrilled to be able to provide you with the tools and solutions you need to run your 3PL.
We appreciate your recognition of our implementation team's support and the value we offer at a competitive price. We're committed to your success and look forward to being your continued trusted partner as you scale your business.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ShipEdge works great!
Overall ShipEdge works great for eCommerce it is easy to use and very functional
Pros
What I like the most about ShipEdge is that it makes it easy to manage orders and fulfill them with ease
Cons
The least thing I like about ShipEdge would be that there aren't enough reports for all kinds of tasks like tracking specific items and lot
Response from Shipedge
Hi Gustavo,
Thank you for your wonderful review! We're thrilled to hear that Shipedge has been a helpful tool for managing and fulfilling your orders with ease.
We also appreciate your input on reporting. If you need assistance creating a specific report, please feel free to reach out to your account manager. They’d be happy to help explore any workarounds that might allow you to track specific items or lots more effectively.
Thanks again for sharing your experience, and for being part of our Shipedge community!
- Industry: Printing
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Disaster. Moving to another solution.
Horrible.
Pros
Our decision to move on from Ship Edge.
Cons
They ghosted us after taking our money for customization.
Response from Shipedge
Jeffery,
Thanks for sharing your feedback. We understand your frustration and disappointment with your custom project and apologize for any inconvenience this caused.
Throughout the project, we encountered challenges in providing exact estimates due to the evolving nature and scope of your requirements, leading to an impact on the timeline and delays. However, we made every effort to adapt and accommodate these changes to deliver a solution aligned with your needs.
While there was a brief period of time when communication was limited, we have remained in frequent contact to ensure that concerns were addressed and provided updates on our progress. We value your partnership and have dedicated our resources to completing the remaining aspects of the project.
With the customization near completion and most features delivered before the target date, we believe it could still be a genuine asset to your business. We are happy to continue discussions regarding implementing this project.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ShipEdge: A Great Solution for Omni-Channel Fulfillment
Great! We have been with them for 5 years+.
Pros
The system is easy to use, produces a high ROI with order processing and batch picking and the team is constantly making value-added improvements.
Cons
It has bugs at times. They get addressed, but I can cause heart-burn with clients. Pack-out could be enhanced and the integrations could have more features.
Response from Shipedge
Rob,
Thank you so much for your detailed and positive review! We're thrilled to hear that Shipedge has been a great solution for your omnichannel fulfillment needs and that our system has provided a high ROI for your operations.
We appreciate your feedback on areas where we can improve. It's important to us that our clients have a seamless experience, and we're committed to addressing any bugs swiftly to minimize any inconvenience. We're also excited to hear your thoughts on enhancing pack-out and integrations. Feel free to add your specific suggestions to our feedback section on the roadmap. This will help us better understand your needs and consider them for our next version release.
Thank you for choosing Shipedge and for being with us for over five years. Your loyalty and support mean a lot to us, and we look forward to our continued partnership.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
BIG FAN of Shipedge!
Painless!!!! Much easier experience than our SAP transition
Pros
It is user friendly and easily managed from web users to mobile users.
Cons
A few reports need to be tweaked for our internal use
Response from Shipedge
Thank you so much for your review, Richard! We're thrilled to hear that you're a big fan of Shipedge and that our platform has provided a user-friendly experience for both web and mobile users. It's fantastic to know that your experience was painless when compared to your SAP transition.
We also appreciate your feedback about the reports. We’re continuously working to improve our system and would love to hear more specifics about how we can tweak the reports to better suit your internal needs. Please feel free to reach out to our support team—we're here to help!
Thank you for choosing Shipedge and for being a part of our community!
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Game Changer!
It has been very helpful in helping our company deliver more for our clients and not putting the stress on our backs.
Pros
Ship Edge has simplified and sped up our production by giving us key visuals for items so there is no more hunting down and second guessing if you're grabbing correct product by providing us with images of the product.
Cons
Would be cool if there was an option to use a general app for my personal mobile device to check inventory.
Response from Shipedge
Jeffrey,
Thank you for your feedback! We're glad to hear that our software has made it easier for pickers in your warehouse to ensure they're selecting the right item.
We do have a mobile app developed for Android for warehouse functions such as inventory control, cycle counts, replenishments, etc. Please let your implementations manager know if you need help with setting this up.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
good for orders managent
Pros
it's a real help to manage all the steps of online commerce like invoicing,labelling and shipping
Cons
i would love to have the possibility to use it also in my mobile device
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
feedback
Pros
easy sign on and to navigate orders and inventory
Cons
setting up outbound shipments managing reports
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Great Support in Set Up
Pros
We are new to Shipedge and dont have a full report yet but so far we have great things to say. The team is accommodating and helpful at every turn . Pricing is great and the functionality comprehensive. We reviewed no fewer than 10 tools to end up here and are very happy so far.
Cons
only con so far is not getting in deep enough. looking forward to seeing what it can do
Response from Shipedge
Trevor,
Thank you for your review! We understand that you're still exploring our platform, and we assure you that our comprehensive functionality will continue to impress you as you delve deeper into it.
Our team is here for you as you further explore Shipedge's capabilities. We're excited to serve you and your business!
If you have any questions or need further assistance, please don't hesitate to reach out.
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Review Source
I have been customer for years and consider their tools an important part of our success
The software was designed to automate cross channel order entry into 3PL fulfillment warehouses. They moved warehouses a few times, but because everything was handled online through Shipedge it was barely noticeable. The software helps automate operations with business rules and lots of translators to make our lives easier. We worked with many Order Management Systems and the staff found this one the easiest to manage. There is a lot of power under their simple approach to Order Management. Additionally they have integrated our suppliers, for just in time inventory and also for drop-shipping. We had hundreds of thousands of SKU variations and a very complicated setup with three marketplace, including ebay, Amazon and Rakuten plus many partner websites, our old yahoo store and a heavily customized magento. Shipedge was the easiest part and what helped us unify all our sales.
Great team supporting their software.
Response from Shipedge
Thanks Mr. Arce for your kind words. We are happy to have you as a client of ours over the years and hope that our relationship will continue to grow. As your business continues to grow Shipedge will continue to have the capabilities and functions you need to succeed. Thanks again
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