--- description: Review of Novo Solutions Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Novo Solutions | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [Novo Solutions](/software/148603/sharenet-asset-management) # Novo Solutions Canonical: https://www.softwareadvice.ie/software/148603/sharenet-asset-management Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/148603/sharenet-asset-management?page=2) > ShareNet Asset Management is a cloud-based IT asset management solution that helps organizations control assets. The platform can be accessed via a mobile application that updates IT departments about the current location, status and condition of organization-wide assets. ShareNet Asset Management helps users calculate depreciation, generate reports, integrate data and view a changelog to get complete history of the assets. The solution provides a built-in Data Import Wizard that allows IT staff to import assets from spreadsheets. It also supports barcode scanning to help users find and update assets in real time. Other key features of the solution include customizable fields, asset grouping, sorting, graphical email templates, manual process automation and email notification. ShareNet Asset Management provides multi-level information security to safeguard user data. It offers SSL encryption and intrusion detection during data transfer. Support is offered via email, phone and through an online knowledge base. > > Verdict: Rated **4.3/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 16 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Novo Solutions - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: 5 User Minimum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Calendar Management - Call Centre Management - Catalog Management - Code Enforcement - Commercial Properties - Configuration Management - Contact Database - Contact Management - Contract/License Management - Cost Tracking ## Integrations (2 total) - CivicPlus SeeClickFix 311 CRM - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software) ## Related Categories - [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software) - [Manufacturing CRM Software](https://www.softwareadvice.ie/directory/3825/manufacturing/software) - [Public Works Software](https://www.softwareadvice.ie/directory/4176/public-works/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) - [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software) ## Alternatives 1. 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[BuildOps](https://www.softwareadvice.ie/software/426830/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Buisness problems novo solutions." — 5.0/5 > **Eric** | *25 December 2024* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: The overall completeness of the software for our buisness needs. > > **Cons**: Implementing the software and learning all the features was a bit of a challenge, but well worth learning. > > This software is a complete package allowing us to take manage and monitor requests from customers and work orders. ----- ### "Cost-Effective Solution for Asset and Inventory Management" — 5.0/5 > **Luke** | *13 May 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The level of customization on asset forms, request forms, and user profiles and groups. I was able to easily set up profiles so department employees don't have to see the assets and inventory for other departments, making the program much easier for them to navigate. The customization on forms is especially useful to us, as we can set up a lot of conditional logic for different asset and request types. It's helped us keep track of lots of data we weren't previously able to. It's helped us pull financial data for insurance and audits far easier than before, too. > > **Cons**: Some of the UI elements are a bit dated in appearance. Some features, such as the workflow designer, can be a bit difficult to use as a result. In general, though, the simpler appearance works in the program's benefit. I feel if it were more complicated graphically, it would be more difficult to navigate. > > Quite please with no major complaints. There's a bit of a learning curve, but once you get the hang of it, it's great being able to tailor the program to your unique needs. Customer support is quite responsive and has helped us with a couple of solutions to some unique problems and ideas we've had. ----- ### "Asset Manager" — 3.0/5 > **Doug** | *12 September 2012* > > **Pros**: The browser based feature was one of the main reasons for purchase. Support was very helpful during install. > > **Cons**: The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything. > > We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see. ----- ### "The learning curve has been longer than we hoped for, but we're getting there." — 4.0/5 > **Michael** | *25 October 2017* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems. It's clearly going to be able to grow with our future needs, unlike our previous product. > > **Cons**: The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things. Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right. Really does seem to require not just a champion but an in-house expert. > > Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention. ----- ### "Easy to use Work Order Software" — 5.0/5 > **Stephanie** | *11 January 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving. > > **Cons**: N/A, currently we have not run into any cons to report at this time. > > This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/148603/sharenet-asset-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/148603/sharenet-asset-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data