--- description: Review of Sinch Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sinch Engage | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/4398/mobile-marketing/software) > [Sinch Engage](/software/149509/sinch-engage) # Sinch Engage Canonical: https://www.softwareadvice.ie/software/149509/sinch-engage Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/149509/sinch-engage?page=2) > Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.   

Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:   - Simple, visual campaign builder  - Bulk SMS  - Automated texts  - Two-way chat  - Email-to-text   - Unified team inbox  - Templates  - AI writing assistant  - Analytics \& delivery reports  - Industry-leading deliverability   We also directly integrate with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Zapier, Workato, and more—making it easy to add messaging into your existing workflow. > > Verdict: Rated **4.4/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 97 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Whether you need a simple way to send SMS or advanced integrations, we have a plan for you. Try Sinch Engage (formerly MessageMedia) free for 14 days. Included in All Plans: - Free dedicated number - Unified Inbox - Advanced Reporting - Templates and Automations - Customer Success Onboarding - Unlimited Contacts - AI-Generated Campaigns - Integration Access - Compliance Tools - Lightning Fast, Reliable Delivery - Contact Management - Message Personalization - API Access - Add-on Social Channels - 24/7 Global Support - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Denmark, Germany, India, Indonesia, Italy, Mexico, New Zealand, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Automated Responses - Automated Scheduling - Batch Communications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Chat/Messaging ## Integrations (11 total) - ActiveCampaign - BigCommerce - Epic - HubSpot CRM - Microsoft Dynamics 365 Business Central tegossuite - NetSuite - Salesforce Marketing Cloud - Shopify - Workato - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software) ## Related Categories - [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software) - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) - [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (652 reviews) 2. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (699 reviews) 3. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (271 reviews) 4. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.5/5 (273 reviews) 5. [LabsMobile](https://www.softwareadvice.ie/software/527802/LabsMobile) — 4.8/5 (53 reviews) ## Reviews ### "Messenger is a must have for any online store" — 4.0/5 > **Radim** | *5 August 2022* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up, implement, and use as everyone already uses messenger in their personal lives, both clients and employees. > > **Cons**: In our region not all features are available. > > Messenger is a no brainer - a must have for any online store ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15 August 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Cons**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Bad then, bad now" — 1.0/5 > **Alvaro** | *3 April 2025* | Insurance | Recommendation rating: 0.0/10 > > **Pros**: I did not like anything about MessageMedia. I was forced to use them because they are integrated with my CRM > > **Cons**: The concept of customer service is inexistant. They will not answer any messages. > > I tried them 2 years ago and they were very bad. I waited two years to see if they learn how to do their business, and tried again. They are still a very bad company ----- ### "Solid tool if you're looking for a bulk SMS solution" — 4.0/5 > **Anonymous User** | *27 June 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Super easy to use and fast to setup. Solid bulk SMS tool with a good selection of automation features. Clean UI design. > > **Cons**: While Message Media is generally reliable, I found the reporting and analytics features to be a bit limited compared to other platforms. Customizing reports or gaining deeper insights into campaign performance required extra effort. Also, the pricing can escalate quickly for higher-volume messaging, and integrations with certain CRMs weren’t as seamless as expected. ----- ### "Good experiences overall but wish the log in improves" — 5.0/5 > **An** | *1 October 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: It's really convenient and easy to use when it comes to text messaging. Clients receive messages within a minute. > > **Cons**: Log in issue - Sometimes it kicks me out and I couldn't log back in. I have to wait until the next day. > > I like Message Media and use it every day to send text messages to my clients. It's simple to use and is an effective way to communicate with clients. I just wish the log in issue improves as I try to close and re-open the application, but it doesn't work sometimes. However, it usually works the next day or the end of the day. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/149509/sinch-engage?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/149509/sinch-engage) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data