Spark Chart

Pros

SparkChart provides great flexibility to customize surveys, forms, and feedback that meet our needs. We use it for our customers to provide product feedback. We also use it in our consulting to conduct client surveys regarding their culture and performance.

Cons

Not a dislike necessarily, but we rarely use all the wonderful built-in templates. We like knowing they're available to use, but the nature of consulting is more strategic than people performance.

Pros

SparkChart is easy to you. The graphics it creates are wonderful and easily integrated into slide decks or printed in workbooks. SparkChart plays a vital role in my ability to those who attend my workshops/webinars - which represent a very wide-range of industries. SparkChart helps me understand my audiences, customize my presentation and establish immediate credibility.

Cons

I can't think of anything we don't like about it.

Alternatives Considered

Reasons for Switching to Spark Chart

Pros

Support that is received and ease of use

Cons

The next button for another student to complete the survey is not clear.

Alternatives Considered

Reasons for Choosing Spark Chart

Pros

I have been using Sparkchart for a number of years for our business after purchasing a copy through AppSumo. We have had great results using Sparkchart and it has always delivered what we need. If you are used to some of the other survey software, it may take you a little bit of time to get used to using Sparkchart. But once you figure it out, the system is easy to use. The support is very responsive and they seem to be always updating and improving the product.

Cons

I would like to see better use of emoji surveys and be able to integrate some emoji questions into other surveys. It does take time to understand how projects work in Sparkchart. once you figure it out it works well.

Pros

Ease of use; highly intuitiveExtensive range of options in regard to each functionInexpensiveUsing Spark Chart is actually a very pleasant experience.

Cons

Only con is wanting more; specifically reports that compare results.

Pros

It actually works. No bugs. It is consistent. Its reliable. It is easy to use. The team behind it is very helpfull and competent. BOTH when it comes to the art of doing surveys - they are specialists with a lot of experience and when it comes to the programming - they manage to get all the wheels to turn around. That is not always the case - (Ex. logic function) I have 7-8 other survey solutions in my tool box - but I would be very sad if Spark Chart locked down. You can change close to every thing. All kind of questions can be asked. You can use emoi scales etc. Are you starting from scratch you can pick your favorit template from the huge library of all kinds of surveys. It can bee a huge timesaver and in many cases be of great inspiration.

Cons

You need to invest some time in wrapping your head around the base structure where questions are divided from the individual survey. But if you repeat the same survey to different customers - then you save a lot of time.

Pros

Spark Chart is clean, easy to use, and I am NOT techy. When I need help, the team is very patient with me and my tech limitations, always available and responsive. I know that there are many features and elements I am not using to their fullest capability. However over time I add to my applications of the tool and continue to reinvest YOY.

Cons

Feeling guilty that I have not taken the time to review MORE of the 'How to' resources to learn how to use it better.

Pros

I love SparkChart I have an entire service offer based on my ability to obtain insights at scale and provide evidence-based recommendations based on my client's needs. It's an invaluable tool for delivery and repeat engagements.

Cons

It could be me not knowing how to tailor the report, or it might not have the function to add narrative and recommendations from a consulting perspective. I need to do a fair bit of work to produce a report for clients with recommendations on the findings.

Pros

We use Spark Chart a lot. We love the capacity to white label its functionality so that people completing our surveys feel like it is coming from us and reflects our branding and style. It is really easy to generate surveys at scale, send them by email directly from the platform and then issue reminders and follow-ups to those who have not completed.

Cons

We would find it helpful to have more reporting options, including simple pdf's of selected responses and comments, or a full download.

Pros

Highly flexible survey engine that allows us to obtain complex climate survey data from our client organisations' employees or simple feedback from participants about a recent workshop they have attended.

Cons

When I started using Spark Chart, the reporting was good, but basic. It has improved significantly over the last few years.

Pros

Incredible control over the design of your surveys and powerful, customizable, and shareable analytics.

Cons

The reusable and mandatory template to "deployed instance" (my term) process takes a bit of getting used to at first. It makes the systematic reuse and comparison between response groups easy, but your first thought might be "Why are there so many steps to make a simple survey?"If you end up reusing the survey as-is or with slight modification though, you realize it's a very sensible approach.

Pros

User friendly interface. The system is always updating keeping relevant materials available for client needs.

Cons

Nothing really stands out that’s not likeable

Pros

Spark Chart has been an essential solution to address key priorities within our business. As a consulting practice, we use Spark Chart to conduct market research and assess employee satisfaction within our clients' organizations. The software is easy to use, the functionality and features are excellent, and the customer service is remarkably fast and productive!

Cons

There is nothing I don't like about Spark Chart!

Pros

the functionality and ease of building the surveys, and the excellent customer service

Cons

Perhaps a longer tutorial when getting started

Pros

The survey templating is easy to use, and the branching options provide opportunities for more in-depth information. Accessing and downloading report results is no trouble, and despite the price SparkChart easily hold its own against other Survey Softwares.

Cons

The only disappointment is the lack of a signature panel.

Pros

The ability to customize the survey and use for different clients is great. Filtering is also great

Cons

Exporting a range of data sets and reports would be useful

Pros

Customisable questions and use of templates for duplicate surveys

Cons

Having to add a test user to run through a survey. Would like to do this without adding an account each time.

Pros

The ease of developing survey templates, customising questions, analysing demographics and reporting make Spark Chart a valuable tool for our Club.

Cons

I do not have any cons to submit about Spark Chart. It delivers everything we require.

Pros

Ease of use, a good price and easy to administer

Cons

No features discovered as yet that I dont like.

Pros

Spark Chart have been absolutely fantastic in working alongside us to fit their NPS system, and tailor it to suit our business requirements. Mark is always very responsive and happy to find solutions to issues that may come our way. The integration has been fairly seamless, and we couldn't be happier with the product and service that has been provided by Spark Chart.

Cons

Any issues that have arisen have been workshopped and a solution has always been found, which we really appreciate.

Pros

What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system.
The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory.
I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Cons

Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome.
I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?)
And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Alternatives Considered

Pros

I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Cons

Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Pros

Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Cons

The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Alternatives Considered

Reasons for Switching to Spark Chart

Pros

Spark Chart is an easy tool to learn how to use, but very powerful when it is used to uncover information
and share information for your clients or potential clients or customers. It is an excellent tool for surveys and feedback, utilizing it's various templates. I like it because I can create marketing audits for my business.

Cons

The only thing I didn't like a about the software is that there were not a lot of
templates when I initially starting using it over a year ago. I just created my own templates for my
business.

Pros

This software is quickly becoming my go to form tool so many features . Updates and powerful features being added regularly keep them comming!

Cons

User interface is not a modern as I would like but ut very easy to navigate. I'm sure they will give it a. Facelift soon

Pros

The app is clearly the comprehensive powerhouse to create surveys. I can create many kinds of surveys and it serves its purposes well. I can invite participants and review on them after the survey. The most thing I like about this software is it has complete analysis and ready made feature-rich templates.

Cons

The app is hard to navigate around. I had to play some time around to get used to it. The survey templates are feature rich but not very attractive yet. Sparkchart needs better UI and easy navigation.

Pros

Sparkchart is the best in class survey software for power users.
It lets you create very sophisticated surveys.

Including
Net Promoter Score Surveys
Aggregate selected rating scale responses into a single chart
Corporate Board Survey
SWOT analysis survey
and more...

In addition they just completed a major UX remodel and the site is getting easier to use by the day.

Cons

The old UX was not great. But it is much better now!

Pros

I like that it is a complete system to create, send, and analyze surveys

Cons

Their UX is not as intuitive as we would like it to be, but we've been told they are working on it so we now improvements coming soon

Pros

Customer service is unbeatable
Features that you'd expect are all there
Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level.
Then with the pricing as compared to some of the competitors, it's a no brainer.

Cons

Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.

Pros

SparkChart is the best among the survey platforms I use when I want the ability to slice & dice the survey results - whether for my own analysis or to be purposeful about how I present results to others.

Cons

It's not the prettiest of the survey platforms that I use. It's not bad-looking, it's just not eye-catching. However, that's because SparkChart was made from the ground up to be a powerful survey platform first and then give eye-candy second.

The very pretty platforms are eye-catching but don't offer the same degree of analytical power after collecting results.

Pros

Ease of Use, Flexibility, One on One 24/7 Customer Service, Double voting GPS checking, price.

Cons

The only issue I had was the lack of some features that are now already in the new developments timetable and others have already been implemented.

Pros

The options that are available to the user. It's incredibly flexible and versatile.

Cons

I had a major problem with the way the functions were named. The creators of the software continued the theme of sparks and rockets etc throughout the platform and it became really confusing. However, they listened to user feedback and completely overhauled this. The software is so much easier to use now, and simpler to understand.

Pros

What stands out most the incredible easy way that Spark Chart lets you track and manage the overall progress of your surveys. And did I mention it does so in real time?! This is very convenient.

Cons

I would not directly want to call this a Con, but the sheer amount of features can be overwhelming. My advice is to schedule time to sit down and get to learn the system. It will not bring you it's full potential when you spend 5 minutes setting things up.

Pros

Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.

Cons

There are still some important features I am waiting on the roadmap, like the 360 survey capability.

Pros

Ease of use - myself and other staff members with limited IT knowledge have used this software to create staff surveys to guide our schools Professional Learning Plan and many other areas.
Functionality - Plenty state of the art features which allow you to create a user friendly survey and then at the click of a button, it will graph your results.
Play Tour - Provides you with a quick overview of the program in a easy to understand process.

Cons

With such a plethora of options, knowing the best one to use to suit my targeted audience is my only dilemma.

Pros

Ease of use and good to work with and support were quick to respond when needed

Cons

A couple of features from e.g. survey monkey missing when I used it

Pros

The ability to schedule and automate review requests.

Cons

There's some features and terminology that are not clear when interpreting the results on an individual and group basis. They've been making improvements.

Pros

Flexibility in type of questions and design, and ease of use

Cons

Reporting survey results for presentations could be more user friendly

Pros

Spark Chart has tons of templates to begin your survey campaign. It is easy to send out surveys through emails. If your first round of emails do not get a response, you can send out a premade reminder email. Everything has been thought out for you.

Cons

The visuals on the site are minimal since this is designed to get data. My young office staff complain about the simplicity of the website; however, I love how I can get straight to the data. It has a simple layout, which is good for me.

Pros

Onboarding with this product was amazing - they have a super simple but helpful training tool (plus resources) then lots of templates so you can get up an going asap.

Cons

Nothing! We're not power users but have not come across anything that was problematic.

Pros

I love the tool because it is very easy to use, and they have many ready-to-use templates library. This save me a lot of time to build a complete new survey project. Their support team is very helpful as well.

Cons

I hope they will develop mobile app for both iOS and Android in near future.

Pros

Great alternative survey creation/tracking software option.

Cons

This is solid software that keeps improving, but one small complaint: it uses British spelling in the UI and templates. Of course, if that's the worst thing you can say, that's not bad!

Pros

The personalised control over all aspects of Sparkchart is invaluable. You can customise and brand the surveys, messaging, reporting and analysis across all aspects of the software.

The ease of use by participants on mobile and other devices is a great plus for better response rates.

The live updating of completed surveys and presentation options saves a great deal of time and effort . The final product looks professional and easily lends itself to reporting to clients again saving time and money.

Cons

There's nothing yet that has been a problem.

Pros

Amazingly simple to set up surveys and then repeat them. Analysis of the results was clear and easy to understand.

Cons

Initially some of the terminology was confusing, but the designers have well and truly changed this so it is now easy to understand

Pros

I mostly enjoy and it to collect the customer satisfaction and feedback. I also love their integrations with Slack and Zapier.

Cons

The UX was not great and user-friendly, although it has changed greatly. There still is room for improvement in their design.

Pros

Great modern interface. They're in a growth period and are listening to users and responding.

Cons

It doesn't connect to my marketing automation platforms.

Pros

I like the ability they have to filter the result based on the response type and the beautiful chart styles.

Cons

It is a little complicated to create and share a new survey.

Pros

Excelente UI, easy to use, support extra hard

Cons

i have nothing to talk about this ok, that all right

Pros

The reporting capability in SparkChart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software.

Cons

There is a learning curve, but it's to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it.

Pros

The ability to be able to very quickly set up a survey, and the ease of sending out the survey and reporting the results.

Cons

No issues with the software, I am very satisfied with the sofware