About Melio

Melio is an accounts payable solution that helps small businesses manage online payments via bank transfers and debit or credit cards. Key features include payment scheduling, automated data synchronization, reporting, invoicing, payment reminders and more. Melio enables employees to manually add vendor or billing details and upload documents or invoice images on a unified platform. It allows administrators to invite accountants or team members from different business units, define role-based permissions and control approval workflows to streamline payment processes. Additionally, the centralized dashboard lets accountants view multiple client accounts and track the status of their payments in real-time. Melio supports integration with QuickBooks, allowing users to automatically schedule payment transactions and synchronize financial data with their accounting systems. The application is available to users for free and a processing fee is charged for credit card transactions. Support is extended via online measures.
Melio Software - Melio payment messages in inbox
Melio Software - Melio clients
Melio Software - Melio add a company account
Melio Software - Melio payment messages in inbox - thumbnail
Melio Software - Melio clients - thumbnail
Melio Software - Melio add a company account - thumbnail

Melio pricing

Melio has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Melio Reviews

Feature rating

Value for Money
4.0
Functionality
3.7
Ease of Use
4.0
Customer Support
3.5
5 reviews of 143 View all reviews
merroudj
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/9/2022

fast and easy payment processing

At this point in the Melio Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform.

Pros

A very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless

Cons

Improved phone customer service is something I would like to see no other recommendations now. Vendors are added with their Melio links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow.

Beverly
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 28/4/2022

Good unless you need a critical payment to be processed immediately

Up until the failed same-day payments, it had been a pretty good way for us to send out payments without having to get checks signed. I am very disappointed with the same day payment issues though.

Pros

It's free and can be used by the owner from his cell phone.

Cons

We had two critical payments that had to go out same day. We paid $30 to have them expedited and they both failed. Customer service could not tell me why and the issue was never resolved.

Robert
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 9/8/2022

Melio a Falling Star

Melio used to be the best thing, however they have started having issues with NOT submitting payments to vendors after scheduled and refuse to say why "except for compliance reasons". If they feel there are compliance issues they should reach out immediately and NOT confirm a payment has been scheduled, its embarrassing and not all vendors can wait for two weeks to have them do the review for a payment after confirmation has been received ( not to mention payments to these vendors have been active for MANY MONTHS!

Pros

everything until last November 2022, kindly see below

Cons

everything until last November 2022, kindly see below

Kate
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 17/12/2020

Melio Feedback

I am happy with the product, especially since it is free for the functionality I am using it for. I would be willing to pay a small fee (at least the cost of a stamp) to have live checks be processed and mailed on the same day that the payment is processed.

Pros

I love that I can pay all invoices without printing and mailing checks. It is also great that the program completely integrates with QuickBooks so the bills show up automatically in Melio, and with a few clicks I can pay all of the bills.

Cons

It takes over a week for a live check to be delivered to a vendor, which is a long time.

Alternatives Considered

Bill.com

Reasons for Switching to Melio

I loved the fact that it was free, and had all of the functionality that I was looking for.

Response from Melio

Hi Kate, thank you for taking the time to post such an excellent review. We are glad Melio has been able to save you time and busywork. We are currently working on a fast check feature and it should be available soon, so stay tuned.
All the best,
Team Melio

Replied 20/12/2020
sandy
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 31/3/2022

Melio is a great option for sending and receiving payments

I have been extremely happy with the ability to have payments come directly into my bank account from the customer, and the fees are fair.

Pros

This product integrates very well with Quickbooks Online, and is fairly easy to use once it is set-up. Customer Service is great

Cons

Set-up takes a little bit of computer saavy, but customer service is very helpful. It takes a little bit longer than I would like to get the funds in my bank account after a customer has made the payment when they pay from their bank account.

Alternatives Considered

Veem

Reasons for Choosing Melio

Quickbooks payments fees are too high, and the time it takes to get the money too long

Switched From

QuickBooks Payments

Reasons for Switching to Melio

I did not need to process any international payments

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