---
description: Review of TellusFirst Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TellusFirst | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [TellusFirst](/software/151180/tellusfirst)

# TellusFirst

Canonical: https://www.softwareadvice.ie/software/151180/tellusfirst

> TellUsFirst is a cloud-based solution that helps users automate processes for collecting customer feedback and reviews about products as well as services to improve business performance. Key features include survey management, 360-degree feedback, complaint monitoring and feedback collection. 


Designed for businesses in retail, hospitality, travel, tourism and medical sectors, TellUsFirst lets clients submit comments in real-time about shopping experiences to improve customer loyalty and satisfaction. With a stand-alone kiosk, it allows firms to gather contact information of customers to address and resolve negative reviews posted on their feedback platform. Additionally, the solution enables enterprises to build custom surveys for monitoring customers' happiness index by using smiley clicks. 


TellUsFirst helps organizations measure their net promoter score (NPS), gain insights and generate reports based on customer feedback across multiple locations. It is available on a monthly subscription and support is extended via documentation, phone, email and other online measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Optimum Results
- **Location**: Dundalk, Ireland
- **Founded**: 1995

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact TellUsFirst for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, Hungarian, Italian, Norwegian, Swedish
- **Available Countries**: Ireland, United States

## Features

- Complaint Monitoring
- Feedback Management
- Reporting/Analytics
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Survicate](https://www.softwareadvice.ie/software/31821/survicate) — 4.6/5 (99 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/151180/tellusfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-satisfaction/tellusfirst-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/151180/tellusfirst> |
| en-GB | <https://www.softwareadvice.co.uk/software/151180/tellusfirst> |
| en-IE | <https://www.softwareadvice.ie/software/151180/tellusfirst> |
| en-NZ | <https://www.softwareadvice.co.nz/software/151180/tellusfirst> |

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