About Prisync

In the dynamic landscape of e-commerce, stay steps ahead with Prisync's advanced competitor price tracking software. Eliminate the guesswork and seamlessly monitor every fluctuation in your market's pricing and stock availability—all from the convenience of a single, user-friendly dashboard. Synchronize prices effortlessly, anytime, anywhere. No more time wasted on manual updates; instead, focus on making swift, data-driven decisions to elevate your profit margins in any market scenario. Prisync's dashboard allows users to add details such as competitor products and URLs in order to track their prices and stock availabilities. This solution aims to help businesses set pricing strategies in order to increase profits. Prisync generates email alerts and price/stock change notifications and provides reports for customized product groups. Other features include batch import, stock availability monitoring, pricing analytics and more. The tool is tailored for all sizes of e-commerce businesses, Shopify merchants, Magento stores, global brands, and high-volume suppliers. You can get competitive insights, optimize pricing strategies by setting dynamic rules for every channel, and enhance stock management, ensuring you not only keep pace with the market but also lead the way in maximizing revenue. With Prisync's Shopify & Google Shopping integrations, importing all your products with one click, getting an automated competitor discovery, and having higher placement in product search results is very simple. Prisync's online customer support is always available to answer any inquiries you might have in just a few minutes online. They will work hard to make sure that you get more than what you're paying. More importantly, Prisync offers a free onboarding service to plan a long-lasting relationship with all our customers. Prisync has 3 different plans and services. Choose the service that fits you best. All these services both have professional, premium, and platinum packages. *URL-based competitor monitoring allows you to add competitor URLs one by one or simply in bulk per product. This path is recommended for store owners who tend to have a less dynamic competitor listing. *Channel-based competitor monitoring allows you to stay up-to-date with competitors by keeping a particular focus on specific sales channels. It ensures you track all your competitors on your sales channels, including the ones you have never heard of. *The hybrid model is a comprehensive solution that allows you to monitor your preferred sales channels and must-track URLs that are inactive on those channels. It powers up your pricing intelligence with 360 coverage. Prisync is a self-service product that requires no integration or technical operation beforehand. Thus, before deciding on your package, you can have an in-depth 14-day free trial where you can access Prisync's complete set of competitor price tracking & monitoring software without any limits. During the free trial, the team will be in touch with you to help you evaluate Prisync better for your business, just in case you need any improvements to speed things up.
Prisync Software - Brand reports
Prisync Software - Tracking
Prisync Software - Product tracking
Prisync Software - Brand reports - thumbnail
Prisync Software - Tracking - thumbnail
Prisync Software - Product tracking - thumbnail

Prisync pricing

Prisync does not have a free version but does offer a free trial. Prisync paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
Yes

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Browse Prisync Reviews

130 of 130 reviews
Sort by:
Avraham
Avraham
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 1/4/2020

A must have app for E-comm

They help me start earning money in E-comm, with great service and a very easy to understand and use app.

I tried for a brief time another solution like Prisync (in the free period I tried another app in parallel) and Prisync was better at the interface and customer service and solution (Smart Match).

Pros

TL;DR
After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit.

And for the long version -
We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for).

Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc.

We did and still no success.

In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented.

So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling!

What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.

Cons

Didn't found one yet but I started using the API only resently.
As of now things work great from our side

Jeffrey
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2022

Best Competitor Pricing Software available!

Amazing from the very first time I logged onto their site to look into the software. [SENSITIVE CONTENT] has been integral in getting our company set up and running with Prisync. She has made time available for questions or additional support everytime we have reached out to her.

Pros

Dynamic Pricing and Daily reports automatically generated.

Cons

Initial setup does take some time and man power if done at the organizational level instead of having Prisync manually scrape(Manual Scrape does deliver incredible results).

Alternatives Considered

WiserNotify and Price Optimization

Reasons for Switching to Prisync

Top tier customer service and a well priced product.
Effie
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 13/12/2021

Easy to use but time-consuming to set up

It's an useful tool if we only want to monitor certain websites.

Pros

Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison

Cons

Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.

Alessandro
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2021

Competitor Price Tracking Software

Pros

It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends

Cons

Sometimes troubleshooting takes a long time for the support team

Alternatives Considered

Price2Spy

Reasons for Switching to Prisync

The limit is on the products and not on the number of links put under control and the price is significantly lower
Caio
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/7/2022

Delivers good MAP Monitoring

Great experience, especially the customer support, which is always there to help and do what they can to serve you.

Pros

The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time.

Cons

The MAP Monitoring has been surprising me, but still, there are maybe some accomplishments to deliver, such as a better report specific for MAP Monitoring. Today I still have to export the data and upload it to my own excel sheet, where I can manage the data the way I can see who is violating our prices and who is not, in a way that combines all competitors' violator listings together.

Alternatives Considered

Price2Spy and Helium 10

Reasons for Switching to Prisync

The better approach and software development to MAP Monitoring.
jun
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/5/2024

Easy Pricing Intelligence with Top-Notch Support

Pros

Prisync has truly transformed our approach. It's incredibly user-friendly, with clear and insightful reports. Their customer support is exceptional—they guided us through setup and have remained responsive whenever we've had questions or concerns.

With Prisync, we've unlocked invaluable insights into our market positioning, making pricing strategy management a breeze.

Cons

We're unable to export the competitor URLs ourselves, but they're happy to do so for us upon request.

Ed
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2023

Works great and the price is right

Initial setup was a lot of work, but the work was done by Prisync. Easy to add additional changes as needed. The API was simple to understand and works perfectly.

Pros

I get the data that I need about the pricing of our competitors in an easy to use format. The API and customer support are excellent.

Cons

It's a simple product, and does exactly what I need.

Greg
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2023

Quickest way to understand your place in the market - then adjust!

Customer service and responsiveness has been fantastic, helpful and not pushy. Allowed for a several week free trial which showcases what the tool can do.

Pros

As with all products, there is a little bit of set up required but the reward is there. The ability to monitor thousands of URL's and get real time feedback has been incredible for us to understand where we sit in the market, and where the market is moving.

Cons

I strongly that you use the hybrid system, as you might not get the results you are after if you only choice a "channel based" or the ''url based'' systems.

gokhan
gokhan
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2018

Ease of Use and Great Communication With Low Prices

As a main distributor of GoPro and DJI, we use Prisync for checking the price levels on the market.
The most important thing is being able to check the price history of our retailers as a report.

It is really good to know that the team is ready in any problem or need of help.

Pros

being able to reach price history .
Interface is really simple and easy to use.
The communication of the team reaaly fast and qualified.
They lead you how to benefit from the system more.

Cons

Change of URLs should be controlled manually

Juan Carlos
Juan Carlos
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2017

Great and affordable product

Better cusomer insights.

Pros

Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.

Cons

Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Alana
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/5/2023

Very useful tool

Pros

I use Prisync to ensure that our pricing is competitive. We sell products online and need to ensure that our prices are not higher. This tool gives me several different ways to look at the data.

Cons

The only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances.

Amanda
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 1/12/2021

Prisync is great for availability and price analysis

I think Prisync is a great tool once it is fully working and retrieve the data correctly. We can now in a much simpler way analyze our resellers listings, availability and prices than before, making it easier to make necessary actions with resellers. However, it did take a lot of time to set everything up and required many hours spent on technical issues.

Pros

The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products.

Cons

The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool.

Mary
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/1/2023

User friendly

Pros

Prisync is very user friendly. It is ease in use and understand and works like Swiss watches ))

Cons

I don't see any cons yet. But I'm pretty sure if I found something, the support team will fix it.

Graham
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 6/12/2021

Prisync Overview

i think for an initial price track it is good but seems more products and customers we add the more complicated and long winded reports. needs to see a more focused report

Pros

It gives a good snapshot of where your pricing is at and if any major moves up or down

Cons

set up can take time to import all data and their system doesnt always track the sites as blockers kick in

Roel
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/1/2019

Very clear overview of price position

Fast follow up of the selling prices of our competitors.
To have at any time a competitive pricing.

Pros

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Cons

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

Anthony
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/3/2022

Prisync Reviews

Pros

It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.

Cons

It would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website.

Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2019

Prisync is nice for giving an overview of the market

Nice price check tool

Pros

Easy to check price movements by competitors

Cons

Some manual work and follow-up to get value for money

Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2017

A very good price tracking service!

Pros

Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data
Customer service is superb.
Fair cost.

Cons

Dynamic pricing is very useful, but rules must be perfected.
It should be possible to choose when schedul the updating of prices.
There is no alerts information for broken URL.

Verified Reviewer
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/2/2019

Great Service, Allows to automate a lot of our work.

Pros

Easy, intuitive interface, great customer service, very good value for money.

Cons

Automated competitor match could be released already, it would make software even more powerful.

Stuart
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/5/2019

Excellent software

very good

Pros

very easy to use, accurate and daily summary email of changes is great

Cons

occasionally the system will not be able to correctly pick up a competitors price

Verified Reviewer
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2018

Great product and service!

Pros

The usability. The overview. Great support that is prompt to answer and help you out if there's a problem.

Cons

The speed of the server at times. (Rare). I get the occasional error from competitors links. Other than that I don't see anything else.

Tim
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/3/2018

Great product, delivers what it promises at a fair price

Pros

Very easy to use and for new members of the team to pick up when needed. Delivers good quality results and helps us keep track of competitors. Customer service is incredibly good when we've had questions.

Cons

It would be useful to have some better filtering, perhaps with action points to be taken (e.g. where we are not JOINT cheapest). It should be noted there are improvements all the time though so maybe this is possible by the time of reading this review.

Suzie
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2017

I use Prisync daily and find it very helpful and easy to navigate.

Very useful in my day to day job. Excellent customer support!

Pros

The interface is very user friendly and straight forward.

Cons

Issues with links not working, so have to manually check and report links, which is time consuming.

Roger
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2017

Excellent software for keeping an eye on competitors pricing.

Pros

Ease of use, and excellent customer service, nothing seems to be a problem for them, always quick responses.

Cons

Can take a little time to update URL's when competitors change their URL's, but nothing that cant be fixed in a short amount of time

Sophie
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 13/3/2018

As a company we have been using Prisync for a total of 4 months and i love how easy it is to...

Pros

The best thing about Prisync's software is how quick it is to use, i am able to simply export a spreadsheet with my preferred brands or products and i can quickly see/use the spreadsheet to see which products we can increase or decrease in priced to match our company competitors.

Cons

Unfortunately, the only downsides to Prisync is that the filter categories are not that accurate. For example, to filter your products into 'I'm Cheapest' filters the products that are already matching competitor prices. Which means you do need to filter through the products to actually work out which ones we are cheapest on throughout our competitors instead of it just showing which ones we are actually cheapest on.

Michael
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2023

Effective Software. Effortless to use and insightful.

Pros

Integration of the product was trouble-free.

Cons

The Dashboard is insightful. However. extra customisations to what information can be displayed would be a potential improvement.

Nicola
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/3/2023

Useful

Pros

Have found to be a useful product with good responsive support

Cons

At the moment I do not have any complaints about the software

Carl
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2022

My choice for automated pricing

Through constant monitoring we found our main competitors and managed to subdue their pricing model. Since we integrated pricing, revenue almost doubled.

Pros

This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic

Cons

It was a difficult to connect the api to our manages store, since there was not ready made plugin.

Ashleigh
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 25/3/2020

Arguably the Best Price Competitor Price Checking Service

Neat, effective and the best service our business has encountered.

Pros

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

Cons

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2017

Very easy to use. Being able to have data every day took us to have better business decisions...

easy to use and being able to have data every day took us to have better business decisions.

Pros

Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.

Cons

There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2018

we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually

Pros

Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more

Cons

We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2021

Excellent Software For Price Comparison

very happy

Pros

Easy of use
Support
Accuracy
Smart Price

Cons

Its shows raw data , they can show more infographics

Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/1/2018

Easy, convenience and easy to use for price comparison.

Pros

Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.

Cons

The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.

Jordan
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/5/2019

This Product is amzing

My overall experience with Prisync has been amazing I have been using them for over a year and they have the best customer support that I have seen. They always respond quickly and are willing to help with any question that you may have. I have also noticed that for the service and price of prisync there is no competitor that can offer better. Prisync makes life easier and does that work that employing hundreds of people daily does.

Pros

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

Cons

I honestly do not have anything bad to say about this software.

Jeff
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/1/2021

Extremely valuable everyday tool.

Prisync has become very important to our day to day business and plays a vital role in our success.

Pros

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

Cons

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

Katy
Katy
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/6/2019

Trusted competitor price tracker

We are able to keep on top of and be aware of our price positioning within the market and adjust accordingly so that we are always better priced or in line. This saves time scrawling the internet manually and means that we can just log in to one portal and see a summary of our price positioning at any given time.

Pros

It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.

Cons

Unable to remove out of stock products at the moment without doing it manually.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/9/2018

Great value for money

We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer.

Pros

We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.

Cons

to change items in bulk is not easy. We require the assistance of the helpdesk which was fine.

Thomas
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Prisync - nothing better!

Amazing!

Pros

The setup and ease of use. Support is incredible!

Cons

There is nothing I don't like. I enjoy every part of Prisync.

Mark
Mark
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2018

An essential tool for eCommerce

PriSync has enabled us to increase profitability by increasing pricing on underperforming products. Conversely it has enabled us to reduce some pricing to sell some products that had never before sold.

Pros

Great Product. Ease of use. Excellent value for money!

Cons

There is really nothing that we don't like about PriSync.

Neil
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2020

Great Product and excellent support team

Great company to work with and an excellent site/product/service.

Pros

The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.

Cons

no downsides that i am aware of and if i have issues then i tell the team and they sort them out.

Tahir
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2017

Excellent Service

There are about 7000 products in our e-store and the biggest problem is to track the prices of all products. We needed a solution for automatic tracking and prisync was the best service with fast support and good pricing. Easy to use and easy to get reports.

Pros

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Cons

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

Denise
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/5/2019

A pricing tool that works

I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive.

Pros

That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.

Cons

There are some features I would like to see in the future. Those are more nice to have than anything though.

Vinh
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 24/1/2019

Prisync Review

The support team is knowlegable and helpful.
The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera)
Thank you

Pros

The app is very easy to use the can be overview quite easily

Cons

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good.
- No report to tell me which links are broken or not returning result
- Still occasionally give me wrong prices. Though once report, it get fix quickly
- I often get issue where i can't change the name of a product.

Verified Reviewer
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/1/2018

Highly Recommend!

Pros

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

Cons

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

Verified Reviewer
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/2/2019

It Does what it promises. Excellent support.

Very good product.
I started with the trial version and now i have an account with more than 5000 products to track competitors prices and i'm ready to open a second account for another division of my company.

Pros

Easy of use.
History of prices.
You can track as many Urls per product you want.
Nice reports.
Check of stock availability.

Cons

I wanted to have more custom fields for filtering and reporting.
I would like to have an easy way to select multiply products for editing or deleting them.

Paul
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2016

A great all round price tracking service

I discovered Prisync about 18 months ago and we have been using it to track our competitors ever since. They offer a very simple clear interface that's easy to set up and navigate. They will also automate product input for you and even have an API that links to our own internal database, allowing us to make quick decisions on product margins. A great all round service!

Pros

Ease of use

Cons

My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/9/2018

Best

Pros

Support and value for money is very good

Cons

No auto recognition of competities products

Erika
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/6/2019

Excellent pricing tool

It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a really fast way.

Pros

Prisync is really easy to use. Moreover, customer service is very fast and nice.
You can get competitors prices in a few hours and be told with a daily report of any changes.

Cons

You need any single url of your competitors products.

Roberto
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 22/9/2021

Doen;'t work and NO help to resolve anything

These guys work from Turkey and do not give anything for you company

Pros

Overview price and competitors ................

Cons

Repricing and brand match and rules do not work

Phil
Phil
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2018

the insights into our competitor pricing has never been easier

Pros

real time price comparison so we can purchase at the right price and sell at the right price so our customers are always the winners

Cons

we are very satisfied with the product and have not bothered looking for an alternative, so i don't have any issues at the moment

130 reviews

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