--- description: Review of ProLaw Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ProLaw | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/4516/legal/software) > [ProLaw](/software/152647/prolaw) # ProLaw Canonical: https://www.softwareadvice.ie/software/152647/prolaw Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/152647/prolaw?page=2) > ProLaw is a comprehensive law practice management solution designed to streamline and connect all aspects of a law firm's operations. This business management platform integrates case and matter management with time entry, billing, and accounting, allowing for improved collaboration and more efficient client service. ProLaw's key offerings include financial reporting tools, seamless application integration with Microsoft products, and case management capabilities, all of which are designed to enhance productivity and decision-making firm-wide. Additionally, ProLaw offers features to maintain an up-to-date database of clients, prospects, and relationships, aiding in marketing and business development activities. ProLaw's financial management features enable firms to shorten turnaround times, automate key processes, and generate accurate financial statements with ease. It also offers integrated billing features that adapt to changing needs, allowing firms to manage complex billing arrangements with confidence. ProLaw provides firms with an intuitive, easy-to-use platform to manage the entire matter life cycle and maximize client service. ProLaw also offers item-level security features for sensitive data management. Through strong rules-based docketing and calendaring functionality, ProLaw helps firms avoid missed deadlines and ensures efficient case management. ProLaw provides control over the entire accounts payable process and general ledger, allowing firms to manage their finances through robust transaction management capabilities. With the ability to handle complex and high-volume transactions effortlessly, firms can monitor and control cash outlays effectively while reducing costs by managing spend efficiently. ProLaw allows for easy configuration and reporting of financial information, enabling firms to capture accurate data and gain visibility into their financials with multi-language and multi-currency capabilities for consistent data analysis. ProLaw software can be complemented by related solutions such as 3E, eBillingHub, and Advanced Financial Solutions, which provide law firms with cloud-native financial and practice management solutions, electronic billing capabilities, and tools to report on productivity and profitability. ProLaw is designed to foster collaboration, improve efficiency, and enable informed decision-making across law firms of all sizes. By leveraging its comprehensive features and user-friendly interface, the platform enables firms to manage their operations effectively, deliver improved client service, and stay competitive in the legal industry. > > Verdict: Rated **3.7/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 47 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Thomson Reuters - **Location**: Toronto, Canada - **Founded**: 2008 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact ProLaw directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Alerts/Notifications - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Compliance Management - Conflict Management - Contact Management - Contract/License Management - Deadline Management - Docket Management - Document Generation ## Integrations (3 total) - Microsoft Excel - Microsoft Outlook - Microsoft Word ## Support Options - Knowledge Base - Phone Support - Chat ## Category - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) ## Related Categories - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) - [Case Management Software](https://www.softwareadvice.ie/directory/984/case-management/software) - [Law Practice Management Software](https://www.softwareadvice.ie/directory/3006/law-practice-management/software) - [Legal Billing Software](https://www.softwareadvice.ie/directory/980/billing/software) - [Docketing Software](https://www.softwareadvice.ie/directory/4736/docketing/software) ## Alternatives 1. 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[MerusCase](https://www.softwareadvice.ie/software/415320/meruscase) — 4.7/5 (85 reviews) ## Reviews ### "Constantine Hadjipateras" — 5.0/5 > **Constantine** | *12 August 2025* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: It offers case management tools such as time and expense tracking and tools relating to the substance of the litigation in the same place. > > **Cons**: It can be difficult to navigate and takes time to become profficient in learning how to use its many features. ----- ### "Great vision for a converged legal platform, but clearly under-resourced" — 4.0/5 > **Darrington** | *22 November 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform. ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort. ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals. > > **Cons**: ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance. ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs. There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services. > > We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands. The vision is great, the implementation is not so great. The people are great, the company is not so great. If you have good IT support, It's great. If not, well... ----- ### "Best Value" — 4.0/5 > **Terri** | *19 October 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: After 5 plus years, I still believe ProLaw is the best practice management software out there. Using ProLaw has allowed our firm to become as paperless as a law firm can be. > > **Cons**: I wish there was more flexibility in the fields and format and the reporting feature still needs work. > > Overall, using ProLaw is a much better option than just a document management software like Worldox or iManage. We essentially have digital files that we can access at any time from anywhere. ----- ### "Opinions on Prolaw" — 4.0/5 > **Cy** | *19 November 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: Overall Prolaw is a nice piece of software. There are very few packages out there that integrate front office and back office. Particularly for accounting. Its a one-stop shop for us. > > **Cons**: There are two overwhelming issues that have been a thorn in our side throughout the years we have owned the software. The first issue being the lack of quality customer service and second, a clunky soviet era interface that never seems to have evolved. I say this with the understanding that there have been substantial improvements on the backend over the years. I can appreciate this as a systems guy, however, a lawyer could care less. The user interface needs to meet the needs of a modern practice like ours. Regarding the customer service issue, we have noticed real improvements over the last 6-9 months. The quality of care and the talent has changed remarkably. We are very grateful for that. We ask that \[Sensitive content hidden\] continue to make sure there are always enough technicians and resources for their technicians to make sure the client always gets a speedy resolution when possible and always feels like they are good hands and not forgotten about throughout the lifecycle of a more challenging trouble call. On the second issue with the interface, we can only hope that \[Sensitive content hidden\] is fired up about making significant modernizing improvements to the front-end interface and building out the web and mobile apps to offer as much functionality as possible. I would recommend that \[Sensitive content hidden\] spends some time reaching our to their customers on a more regular basis, particularly their long term customers to get feedback on how the product is working. The users should drive the direction of the product > > Overall its been pretty solid. We can get the job done and we manage to get through the issues when they come up. ----- ### "No software is perfect, but there are a few things with ProLaw that should be addressed more quickly" — 4.0/5 > **Johnston** | *19 November 2019* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: 1) Easy to use and understand the flow of data (but see con \#1) 2) General customer support has good turn around times (but see con \#4) 3) Ability to write your own MSSRS reports (if you know SQL programming language\! NOT easy to learn) > > **Cons**: I should pre-phrase this by saying that we are on an older version of ProLaw. 1) Regularly has hiccups where we have to shut it down and reopen it to make it work properly - for simple things like invoice postings. (May be fixed on newer version) 2) Has problems that can't be fixed so we have to come up with some workaround such as comparison reports and then from those results making manual journal entries. (May be fixed on newer version) 3) Background tables get out of sync more often than we'd like requiring contact with Customer Support to fix (I'm told is fixed on a newer version) 4) Simple changes to reports are now "billable services" so it can get expensive. (Unlikely to be different on the newer versions) 4) Font size is too small for some users and is unchangeable (No changes on newer version) 5) Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/152647/prolaw?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/152647/prolaw) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data