---
description: Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: QuestionPro | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [QuestionPro](/software/153082/questionpro)

# QuestionPro

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> QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities.&#10;&#10;The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offline survey collection is also available to capture responses anywhere.&#10;&#10;QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends.&#10;&#10;The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms.&#10;&#10;QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement.
> 
> Verdict: Rated **4.8/5** by 529 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 529 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Benchmarking
- Commenting/Notes
- Conditional Logic
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Analysis Tools
- Data Cleansing

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software)

## Related Categories

- [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software)
- [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software)
- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)
- [Community Software](https://www.softwareadvice.ie/directory/4515/community/software)
- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1627 reviews)
2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11432 reviews)
3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (964 reviews)

## Reviews

### "QuestionPro is number \#1 in our book\!" — 5.0/5

> **Sheryl** | *20 May 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: QuestionPro is extremely reliable. I keep the perspective of our patrons at the forefront and helps our business improve with every survey.
> 
> **Cons**: They took away some of the functionality and features on the nonprofit option that were very valuable that we wish they would restore.
> 
> Overall, questionpro is a true gift to use and we value being about to use it as a nonprofit organization.

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### "Professional survey software for research, evaluation and higher education projects" — 5.0/5

> **Andreas** | *14 May 2026* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: QuestionPro is very useful for professional online surveys in research, evaluation and higher education projects. We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups. The platform is intuitive to use and works well for both smaller studies and larger surveys.
> 
> **Cons**: New users first need to explore the available functions and configuration options, as not all features are immediately intuitive. In the Non-Profit License, some more advanced question types and features are unfortunately not available.
> 
> Overall, our experience with QuestionPro has been very positive. We use QuestionPro in applied social science research, evaluations and stakeholder surveys involving HEIs. The software supports efficient survey administration and professional data collection workflows. We also appreciate the continuous development of the platform and the responsive support team.

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### "Love the ease and detailed analytics\!" — 5.0/5

> **Envision** | *26 August 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The best feature of the software is the detailed analytics that allow us to tailor our services to best meet the needs of our communities.
> 
> **Cons**: We have not yet found any difficult features to navigate or utilize. The software exceeds our expectations.
> 
> Our overall experience has been exceptional. We are grateful for this software and the ability to gather such detailed analytics within our agency.

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### "Useful Survey Tool with Room for Improvement" — 5.0/5

> **Aydan** | *13 February 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create and distribute surveys quickly.&#10;&#10;Wide variety of question types and templates.&#10;&#10;Reliable data collection and basic reporting features.
> 
> **Cons**: Interface can be unintuitive at times, making complex survey creation slower.&#10;&#10;Advanced analytics and customization options are limited to higher-tier plans.&#10;&#10;Customer support response can sometimes be slow
> 
> My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting.

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### "Easy-to-Use Survey Platform" — 5.0/5

> **Andrea** | *15 May 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: I liked most that QuestionPro is very easy to use, especially when designing surveys. The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys. I also really appreciate their active customer support, which responds quickly to questions and requests.
> 
> **Cons**: There is very little I disliked about QuestionPro. Some advanced features may take a bit of time to explore at first, but overall the platform is easy to use, reliable, and well supported.
> 
> My overall experience with QuestionPro has been very positive. It is an easy-to-use and reliable platform for creating and managing surveys, with intuitive survey design tools and useful features for collecting feedback. Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/153082/questionpro)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/153082/questionpro> |
| en | <https://www.softwareadvice.com/product/153082-QuestionPro/> |
| en-AU | <https://www.softwareadvice.com.au/software/153082/questionpro> |
| en-GB | <https://www.softwareadvice.co.uk/software/153082/questionpro> |
| en-IE | <https://www.softwareadvice.ie/software/153082/questionpro> |
| en-NZ | <https://www.softwareadvice.co.nz/software/153082/questionpro> |

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