--- description: Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: QuestionPro | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [QuestionPro](/software/153082/questionpro) # QuestionPro Canonical: https://www.softwareadvice.ie/software/153082/questionpro Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.ie/software/153082/questionpro?page=2) > QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities. The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offline survey collection is also available to capture responses anywhere. QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends. The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms. QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement. > > Verdict: Rated **4.8/5** by 544 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 544 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) - [Community Software](https://www.softwareadvice.ie/directory/4515/community/software) - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1783 reviews) 2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11590 reviews) 3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10513 reviews) 4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2927 reviews) 5. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5317 reviews) ## Reviews ### "Great Program for Surveys\!" — 5.0/5 > **Jordyn** | *18 August 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: You are able to categorize your surveys into different folders, which helps keep everything organized. > > **Cons**: When working on the survey descriptions, sometimes the text formatting can be a little wonky. If you paste in text, it reverts everything you've done back to the default, forcing you to restart. > > My overall experience has been good with QuestionPro. I've been using it for over 5 years now and have not had to contact support for any reason. ----- ### "QuestionPro helps us help educators\!" — 5.0/5 > **Christine** | *11 September 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: QuestionPro's ease of use is its best feature. Our staff and guests are able to complete surveys and compile data effortlessly. Teams from all departments can monitor results together and engage in discussions and event management. > > **Cons**: Our organization has not experienced any issues using QuestionPro. It's easy to read data and compile results all in one place. > > We use QuestionPro's nonprofit license to develop education surveys shared with early childhood educators, K-12 educators, representatives from higher education institutions, and legislators interested in education policy issues to gather their opinions on critical issues and needs. We use this data to inform our programs for legislators, state education agencies, state education advocacy groups, and experts on education and education policy, including a national early childhood summit, educational series for legislators and state agency staff, technical assistance to states, and issue briefs and research reports for state leaders. ----- ### "Great looking and easy to use" — 4.0/5 > **Tom** | *16 June 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. > > **Cons**: depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on > > Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. ----- ### "Robust, User-Friendly, and Insightful for Nonprofits" — 5.0/5 > **Jennifer** | *23 September 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: One of the biggest advantages for our organization is the ability to customize surveys, distribute them through multiple channels, and analyze results through clear reporting and dashboards. We have used QuestionPro for member surveys, community needs assessments, and research projects, and it has consistently delivered reliable results. The nonprofit licensing program has made access to enterprise-level survey tools affordable, enabling us to make data-driven decisions while maximizing limited resources. > > **Cons**: The primary limitation of the nonprofit license is that it only includes one user. Our team collaborates on surveys and data collection efforts, so additional user access would greatly enhance efficiency and make the nonprofit offering even more valuable. Overall, the platform is strong, but expanded nonprofit team licensing would be a welcome improvement. > > Our overall experience with QuestionPro has been very positive. The platform has helped our organization efficiently collect feedback, conduct research, and measure program impact through professional and easy-to-manage surveys. The reporting and analytics tools provide valuable insights that support data-driven decision-making. The nonprofit licensing program makes a powerful survey platform accessible to organizations with limited resources. While we would appreciate additional user licenses to better support team collaboration, the value, reliability, and functionality of the platform have made QuestionPro an important tool for our organization's work. ----- ### "Stop Struggling with Surveys" — 5.0/5 > **Rita Mae** | *31 August 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: I've found conditional questions a real struggle in Google Surveys, which is why we switched to QuestionPro. I'm glad we did\! I also like the clean look of QuestionPro. > > **Cons**: Let's face it, gathering customer feedback is hard. You create the most streamlined process you can to get just the data you need, and you still get little response. This isn't an issue with QuestionPro, it's the nature of the game, but if you think you'll get QuestionPro and your survey woes are over, you're wrong. Only your unnecessary woes are over, so now you can concentrate on engaging clients in the process. > > It's been great. I can't rate customer support, because I've never actually had an issue I needed to contact anyone about. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.ie/software/153082/questionpro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/153082/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data