Restaurant365

Pros

Once set up for your location is complete it makes managing inventory and ordering from vendors incredibly simple. You will be able to locate problem areas quickly.

Cons

Set up is extremely time consuming and you will definitely pay for the benefits it provides.

Alternatives Considered

Pros

Ease of use, in depth customization and all of the information that you can need for restaurant management

Cons

Bugs, crashes, faulty features, but that's about it

Pros

Able to drill down on transactions easily

Cons

Most everything else, especially their start up support. Budgeting was like an afterthought and very time consuming

Pros

Integration of all companies on one platform and ease of financial transaction interaction between them AND fairly seem less integration with POS /Toast data

Cons

I don’t like the submit requests for improvements. This is burdensome and seems to go into a black hole or you have to become a promoter of your idea

Pros

R365 has nearly all the software a restaurant would need in 1 solution. Inventory management, accounts payable, scheduling, payroll, etc.. We like that the software is specific to the restaurant industry and that the customer service seems to be very quick and efficient.

Cons

As compared to the previous software we utilized, R365's interface is less user-friendly. It has been a bit more difficult to produce the reports that we were used to and the scheduling interface is lacking certain staff notification features for schedule changes. While R365 is continually improving and providing features, we will continue to learn the software more in-depth and be able to take advantage of everything it offers.