About Salesforce Sales Cloud
Salesforce Sales Cloud pricing
Salesforce Sales Cloud does not have a free version but does offer a free trial.
Alternatives to Salesforce Sales Cloud
Salesforce Sales Cloud Reviews
Feature rating
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
EASY as 123
Over all I really like this product it really works.
Pros
This software is easy to use by everyone and easy to make changes. This is imperative to the field of ABA to manage client goals and progress.
Cons
Sometimes things dont link back the way you want them to and you need to open a lot of windows.
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
A Business Essential for Success
Pros
Salesforce Sales Cloud product is an essential part of our day-to-day operations. Not only is it incredibly intuitive, but it also has so many options for customization to our business. I find that if I think of it, I can build it with Sales Cloud. There is always support if we run into any technical issues and training materials to aid in our implementation and learning processes. Overall, it's a great value for the money, especially when one considers that you can pay per license and pay significantly less than other products.
Cons
Sometimes, we could get so impressed with what Sales Cloud could accomplish that we would get carried away and over build what could have been a simple solution. It's important to understand your business thoroughly and get familiar with the tools so as not to overbuild.
Switched From
Zendesk SellReasons for Switching to Salesforce Sales Cloud
The cost, reputation, and customization options made us trust Salesforce Sales Cloud most.- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Much functionality, difficult to learn
Many functions that you could utilize, training was available but not as helpful, difficult to learn. In the end, it felt like a CRM system designed from the point of view of corporate management and not sales person friendly.
Pros
The software had many capabilities for leads, sales, etc. The potential was there.
Cons
It was difficult to learn. It had so many functions and capabilities to learn on the fly. We would get training courses online in groups and even doing those for 2 hours wouldn't even cover all the capabilities it had.
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
The best CRM in the world but comes at a price
Even though it's super expensive and you often need bolt-ons (paid or not) to do things that you think should be standard functionality, the fact it's so customisable and easy to use makes those additional headaches and annoyances go away.
Pros
Sales Cloud is immensely customisable. Out of the box it has solid features but the ease at which someone can learn how to customise the system, all the way to building custom objects and flows is incredibly valuable. It's super easy to use as well
Cons
It has some really daft issues, like sorting line items in a Quote needs a free appexchange program and even that's unreliable (with some users seeing different ordering). It also has very limited Quote template customisation, so you're pretty much forced to pay for a plugin like Conga Composer. It's very expensive and although there's lots of bolt-ons, it's all at increased cost.
Alternatives Considered
Zoho CRMReasons for Choosing Salesforce Sales Cloud
Prospect was coming to end of life and the SaaS equivalent was not good enoughSwitched From
Prospect CRM- Industry: Internet
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Heavy but very useful
Pros
Having recently been forced to compare another CRM to Salesforce it became clear very quickly that while Salesforce is often lamented for its weight and complexity, it is very much the leader for a reason.
It integrates into pretty much anything, can run configurable reports for days and is our system of truth here.
Cons
Like I said, SFDC is a heavy platform. There are tons of features and capabilities that have only the most obscure use (especially to end users), that said this is what allows it to be all things to all people. There are easier-to-use CRMs, that are cheaper and faster but none as robust.
