---
description: Review of Simpro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Simpro | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Construction Estimating Software](/directory/20/cost-estimating-software/software) > [Simpro](/software/154441/simpro-enterprise)

# Simpro

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> Simpro is the leading AI-first field service management software for residential and commercial trades. Our mission is simple: double trades business profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate, eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates estimating, scheduling, compliance, safety, invoicing, and cash flow into one clear path to profitability. Now with AI automations and digital workers (AI agents) that help you accomplish more with less.&#10;&#10;Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S., Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark.
> 
> Verdict: Rated **4.0/5** by 149 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 149 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simpro Software
- **Location**: Brisbane, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Our pricing is designed to fit your business, tailored to your team size, whether in the office or field, and customized to include the add-ons you need to achieve real results. You can choose monthly or annual billing to align with your budget, so you can focus on delivering profitable projects to grow your business without compromise.&#10;Choose from a wide range of Add-Ons and integrations to gain even greater functionality when and where your business needs it.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, Spanish
- **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica and 55 more

## Features

- 2D Drawing
- 2D/3D Designing
- 3D Imaging
- A/B Testing
- ACH Payment Processing
- AI Copilot
- AI Image-to-Text
- AI Summarization
- API
- API Builder
- Access Control
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Validation
- Alerts/Notifications
- Analytics
- Annotations

## Integrations (44 total)

- Asana
- Certifi
- ClockShark
- Dropbox Dash for Business
- Encircle
- EzzyBills
- FlatRateNOW
- Gmail
- Google Calendar
- Google Drive
- Groundplan
- HubSpot CRM
- Integration Fox
- Lentune
- Link4

... and 29 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Construction Estimating Software](https://www.softwareadvice.ie/directory/20/cost-estimating-software/software)

## Related Categories

- [Construction Estimating Software](https://www.softwareadvice.ie/directory/20/cost-estimating-software/software)
- [Takeoff Software](https://www.softwareadvice.ie/directory/397/takeoff-software/software)
- [Construction CRM Software](https://www.softwareadvice.ie/directory/153/homebuilder-crm-software/software)
- [Forms Automation Software](https://www.softwareadvice.ie/directory/4223/forms-automation/software)
- [Pest Control Software](https://www.softwareadvice.ie/directory/512/pest-control/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews)
2. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2748 reviews)
3. [QuickBooks Enterprise](https://www.softwareadvice.ie/software/49801/qb-enterprise) — 4.5/5 (20687 reviews)
4. [Xero](https://www.softwareadvice.ie/software/2976/xero) — 4.4/5 (3330 reviews)
5. [FreshBooks](https://www.softwareadvice.ie/software/135928/freshbooks) — 4.5/5 (4529 reviews)

## Reviews

### "Simpro Review" — 5.0/5

> **Joe** | *18 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface is very intuitive, making it easy to onboard new team members without extensive training.&#10;&#10;Job scheduling and dispatching are extremely efficient and it’s simple to assign work, track progress, and update jobs in real time.&#10;The integration between quoting, invoicing, and job management is seamless, which saves a lot of time and reduces admin errors.&#10;Reporting features are strong, giving clear insights into job costs, profitability, and overall business performance.&#10;The mobile app is a big plus for field engineers — they can update jobs, upload photos, and capture signatures on-site.&#10;Inventory management is well organised and helps keep track of stock levels accurately.&#10;Customer support is responsive and helpful when issues do come up.&#10;The system is very scalable, so it works just as well for growing businesses as it does for larger teams.
> 
> **Cons**: The PO (purchase order) system and work orders can be quite delicate. they need to be handled in very specific ways, otherwise it’s easy to throw off a job’s financial figures.&#10;&#10;Some workflows require multiple steps, which can slow things down for straightforward tasks.&#10;&#10;Occasional lag and the odd system crash can be frustrating, particularly when working on larger jobs or detailed quotes.
> 
> Overall, my experience with Simpro has been very positive. It’s a powerful all-in-one platform that really helps streamline job management, from quoting through to completion and invoicing. Once you get used to how everything is structured, it becomes a central hub for running day-to-day operations efficiently.&#10;The scheduling, job tracking, and integration between different parts of the system stand out the most, saving time and improving visibility across projects. While there are a few areas that take some getting used to, the benefits definitely outweigh the drawbacks. Overall, it’s a reliable system that adds real value to managing jobs, teams, and business performance.

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### "Robust and comprehensive job management tool with a steep learning curve" — 5.0/5

> **Verified Reviewer** | *24 June 2026* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: It is an absolute powerhouse when it comes to keeping our quoting, job management, and invoicing tied together in one single source of truth. The depth of the project management features and job costing tools makes it incredibly easy to track real time profits and expenses on larger projects. Having our asset management and inventory updates sync automatically with billing saves the office team tons of admin hours every single week.
> 
> **Cons**: The system layout can feel quite clunky and rigid when you are first learning how to navigate it. It often takes far too many clicks just to get through a simple daily task like revising an invoice or editing purchase orders. The mobile app can also be a bit delicate after updates, occasionally lagging or requiring a full reinstall to get field notes to sync properly up to the main office dashboard.
> 
> Overall, my experience with the software has been highly positive despite a steep learning curve. It has completely streamlined how we manage our jobs, inventory, and field staff. The software is incredibly robust and capable, which makes it ideal for businesses that need to track comprehensive job costing. While it does feel overly complex and click heavy at times, the massive boost to our back office organization makes it well worth implementing.

-----

### "Simpro Update After 1 Year" — 5.0/5

> **Harry** | *19 March 2026* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: Simpro has proven itself to be a reliable CRM system for our business. It is flexible and customisable to suit our ever-changing business workflows and now we've been going for a while we find it very easy to use.
> 
> **Cons**: Support can be lacking especially when it comes to the mobile application. The usual response it just to re-install the app.
> 
> Really impressed - personally I can't see any other way of working for the foreseeable. I would recommend it to any business in a similar trade, as long as they are able to put the work in for implementation \&amp; ongoing dev.

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### "Good Product but appalling customer service. Huge price increases and no accountability." — 2.0/5

> **Tricia** | *21 September 2026* | Business Supplies & Equipment | Recommendation rating: 0.0/10
> 
> **Pros**: Simpro is a great business tool for scheduling, managing stock, invoicing but the appalling customer service and exorbitant price increases are making it a no go for small business. .
> 
> **Cons**: Simpro has increased prices outrageously over the past few years. This year 15% alone\!\!\!&#10;They have over committed themselves and are now on a money grab trying to force "lightening" on the customers when its performance is poor. They make changes to the back end that cripple emailing out from the system then take 3 days to resolve. Cistomer service is appaling.
> 
> Such a good system but have been waiting 15 years for changes that allegedly were happening and never have happened. Outrageous price increases

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### "AVOID at all costs\!\!" — 1.0/5

> **Braden** | *25 March 2026* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: Their sales pitch. They came to me to do the set up. They are great marketers of their own branding...
> 
> **Cons**: Almost every aspect. &#10;The software is really only suitable for large, multisite businesses who have the budget to spend on the software and the staff to manage it.
> 
> AVOID at all costs\!\! This company is only after your money.&#10;The sales person had an amazing pitch and sold me on convenience and process driven application which was meant to reduce the admin staff I require, instead, I had to employ an additional staff member to work Simpro properly.&#10;First - they charged a discounted rate of approx $6000NZD for set up (our replacement software Tradify had NIL set up cost). The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier invoices, or at best sent them across incorrectly. Invoicing was a nightmare, and could take several hours to produce a single invoice. &#10;Because they couldn't get their supplier invoice system to work properly, we were told that the only solution was for the supplier to change their invoices to suit Simpro\! This defies belief, the supplier is an international company LOL.&#10; When the new staff member was employed, they wanted $750NZD for 3hours of training\!\! Then, for every "user" it costs $200NZD per month, and if that "user" needs the mobile app, another $50NZD for month. &#10;Upon contacting them to complain, they had no complaints policy or procedure, no escalation process and when I pushed, their only response was to talk to their lawyers\!&#10;I now have to finish off my contract with them as they catch you on a minimum 12 month term even though they have failed to meet their obligations.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/154441/simpro-enterprise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/simpro-enterprise-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/154441/simpro-enterprise> |
| en-GB | <https://www.softwareadvice.co.uk/software/154441/simpro-enterprise> |
| en-IE | <https://www.softwareadvice.ie/software/154441/simpro-enterprise> |
| en-NZ | <https://www.softwareadvice.co.nz/software/154441/simpro-enterprise> |

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